Paying your electric bill online with Swepco is a convenient way to stay on top of your account. Swepco offers many options for managing and paying your bill through their user-friendly website and mobile app. In this comprehensive guide, we’ll walk through everything you need to know about paying your Swepco bill online
Getting Started with Online Account Access
The first step to paying online is to register for an online Swepco account. This allows you to view and manage your account from your computer or mobile device anytime.
To register:
- Go to www.swepco.com/account
- Click “Register” in the top right corner
- Enter your email address, phone number, account number or address
- Create a username and password
Once registered, you can log in anytime to view your current charges, payment history, make a payment, update your account settings and more.
Viewing & Understanding Your Bill
One of the key benefits of having an online account is that you can view your detailed Swepco bill anytime This helps you better understand the charges and monitor your usage
To view your bill:
- Log in to your Swepco online account
- Click on “Bills & Payments”
- Select “View Your Bills”
- Choose the bill you want to see details for
Your Swepco bill is broken down into several sections:
- Account Summary: Overview of your account details and any balances
- Electric Usage: Usage amount in kWh and the charge
- Current Charges: Breakdown of all charges, fees and taxes for the month
- Messages: Important notices from Swepco
- Usage History: Graph showing your usage for the past 12 months
- Meter Readings: Details on actual or estimated readings
Reviewing your bill regularly can help you identify patterns, catch errors, and better budget for your electricity costs.
Payment Options
Swepco offers several ways to pay your bill so you can choose the most convenient method for you:
Pay Online
The fastest way to pay is directly through your online account. You can make a one-time payment each month or set up recurring automatic payments.
To pay online:
- Go to “Make a Payment”
- Select payment account
- Enter payment amount
- Review and submit
You’ll receive a confirmation email with your payment details. Payments made before 5 PM CST on a business day will apply to your account the same day.
Pay by Phone
Call Swepco at 1-888-216-3523 and follow the prompts to make a payment over the phone using your checking account or credit card. Fees may apply for credit card payments.
Pay by Mail
Detach the payment stub from the bottom of your paper bill and enclose it with a check or money order. Make sure your account number is on the check and mail to the payment address printed on your stub. Allow 5-7 days for standard mail delivery.
Pay in Person
Take your bill to an authorized payment location to pay in cash, check, or money order. Find locations at www.swepco.com/contact under “Other Ways to Pay”.
AutoPay
For hassle-free payments, enroll in AutoPay to have your bill amount automatically deducted each month on the due date from your bank account or credit card. Log in and go to “Billing & Payment Programs” to sign up.
Getting Payment Assistance
If you are struggling to pay your Swepco bill, they offer several programs to help qualifying customers:
- Payment arrangements: Set up a plan to pay your balance over an extended period
- Payment extension: Request a few extra days if you just need a little more time
- Bill payment assistance: Programs and discounts to lower your monthly bill
- LIHEAP: Federal grant assistance paying utility bills
To find out what help you may qualify for, go to www.swepco.com/account and click on “Payment Assistance” or call 1-888-216-3523. Providing any payment assistance documentation will help expedite the process.
Avoid Late Fees & Disconnection
To avoid late payment fees and potential service disconnection, make sure to pay your Swepco bill by the due date each month. The due date is printed on your statement.
If you cannot pay the full amount due, pay what you can and then call Swepco as soon as possible to set up a payment arrangement for the remaining balance. This can help avoid penalties as long as you follow through on the agreed upon payment schedule.
You can also sign up for billing alerts through your online account to receive due date reminders and notices if your account becomes past due.
Monitor Electricity Usage
Paying your Swepco bill on time is essential, but you also want to keep your usage and costs down. Monitoring your daily kWh usage through your online account can help you identify spikes and patterns.
You can also see how your usage this month compares to the same month last year. This allows you to gauge the impact weather and seasonal changes have on your electricity costs.
With easy online access to usage information, you’re able to make more informed decisions about ways to conserve energy in your home.
Swepco also shares monthly energy efficiency tips and rebates that provide helpful ways to save.
Update Account Settings Online
Managing your Swepco account online allows you to update important settings like:
- Email, phone number, and mailing address
- Paperless billing preferences
- Notification settings
- Automatic payments
- Adding authorized users
- Service requests like starting or stopping service
To update your account details, log in and go to “Account Settings”. Keeping this information current ensures accurate billing and communication.
Get Support by Phone or Online
If you have any questions or issues related to your Swepco account or paying your bill online, customer support is available:
-
Call – 1-888-216-3523 to speak with a customer service representative 24/7
-
Chat – Log into your account and click “Chat with us” in the bottom right corner
-
Email – Submit a secure message through your online account by clicking “Contact” in the top right menu
-
Social media – Swepco also monitors Facebook, Twitter, and Instagram accounts
-
Self-service – The Swepco website provides extensive resources to answer common questions in the Support Center section. You can also check outage statuses, start service requests, and submit meter readings.
Paying Your Swepco Bill Online is Easy
Paying your electric bill through Swepco’s online account access and mobile app provides a convenient, secure way to monitor usage and manage payments.
With multiple payment options, assistance programs, usage tracking, and helpful account management features, Swepco makes paying your bill online simple. Follow this guide to ensure on-time, hassle-free bill payment each month.
SWEPCO Payment Solutions
How do I pay my SWEPCO Bill?
Customers receive the bill beforehand, allowing time to review it before payment is deducted. Customers can enroll in a bill payment option online at SWEPCO.com or by phone at 1-888-216-3523. Customer Service Agents are available 24 hours a day, seven days a week.
What payment options does SWEPCO offer?
· Checkless Payment: This payment option is available for qualifying residential and commercial customers with satisfactory credit history. The amount owed is automatically transferred to SWEPCO from a checking or savings account on each bill’s due date. Customers receive the bill beforehand, allowing time to review it before payment is deducted.
How do I pay a SWEPCO bill in Shreveport?
“In addition to paying in person and by mail, SWEPCO also offers valuable bill payment options and services for its customers, which can be initiated by a simple phone call to our Customer Solutions Center in Shreveport at 1-888-216-3523, 24 hours a day, seven days a week,” says Scott McCloud, SWEPCO spokesman.
How does SWEPCO work?
Each month, on the due date, the amount owed is automatically transferred to SWEPCO from your checking or savings account. Customers still receive a bill as usual, with time to look it over before payment is deducted. With this plan, you save checks, stamps and time!