Making Mortgage Payments to Carrington Mortgage Services – A Guide

If you have a mortgage with Carrington Mortgage Services you may be wondering about the different ways you can make your monthly payments. Paying your mortgage on time each month is crucial for avoiding late fees and protecting your credit score. In this comprehensive guide I’ll walk you through all the details on making mortgage payments to Carrington and setting up recurring automatic payments for convenience.

Overview of Carrington Mortgage Services

Carrington Mortgage Services, LLC is a nationwide lender and servicer for various types of home loans, including FHA, VA, USDA, and conventional mortgages. They service over 230,000 loans across the United States.

If Carrington is your mortgage servicer, you’ll make your monthly payments directly to them. They provide several payment options to choose from to fit your needs and budget.

Why Making Payments on Time Matters

Before we dive into the different ways you can pay your Carrington mortgage, let’s review why it’s so important to pay every bill by the due date:

  • Avoid late fees – Carrington charges late fees if they don’t receive your payment within the grace period (usually 15 days past the due date). This extra fee gets tacked onto what you already owe.

  • Protect your credit – If you pay over 30 days late, Carrington can report this to the credit bureaus which damages your credit score. Maintaining a high score saves you money on interest rates for loans/credit cards.

  • Prevent foreclosure – Not paying for an extended period puts your home at risk for foreclosure. This is an expensive, damaging process you want to avoid.

As long as you pay on time every month, you can avoid these negative consequences and costs Carrington offers various payment channels to make it as easy as possible

Payment Options from Carrington Mortgage

Carrington wants to provide exceptional service to their borrowers They make paying your mortgage simple by offering these options

Pay Online

The easiest way to pay is through Carrington’s online portal. You can set up one-time payments or convenient recurring automatic payments.

To pay online, follow these steps:

  1. Go to Carrington Mortgage’s website and click on “My Account”.

  2. This will prompt you to log in. Enter your username and password. If it’s your first time on the portal, click “Register” to set up your account.

  3. On the main account summary page, find and click the “Make a Payment” button. This will walk you through entering your payment info.

  4. Select whether you want to make a one-time payment, set up recurring payments, or schedule a future payment. Enter the payment amount and required financial details.

  5. Confirm that all the information is correct. Double check the amount, payment date, and funding source before submitting.

I recommend setting up automatic monthly payments from your bank account. This way your mortgage gets paid on time without you having to remember.

One major perk of paying online is that you can log into your Carrington account anytime to view payment history statements and check if recent payments have been processed.

Pay by Phone

If you prefer speaking to someone directly, Carrington has customer service agents ready to assist you. Calling is easy and works for those who don’t have computer access.

To pay by phone:

  1. Call Carrington’s payment number at 1-800-561-4567. This dedicated line is open 24/7.

  2. Specify that you want to make a mortgage payment. Have your account number ready for reference.

  3. Provide your payment details over the secure phone line. Let them know if you intend to set up automatic recurring payments.

  4. Record the confirmation number at the end for your records. Use this for reference if any issues arise later.

One great thing is that Carrington allows you to schedule future payments by phone. So you can arrange to have your next 6 months’ payments initiated automatically on their due dates rather than manually calling each month.

Pay by Mail

If you would rather mail in physical checks, you can send payments to Carrington’s payment center at this address:

Carrington Mortgage Services
Attn: Payment Processing
P.O. Box 5001
Anaheim, CA 92812

Make sure to include your 10-digit account number on the check or payment coupon. This ensures the funds get credited accurately to your mortgage.

I don’t recommend mailing cash payments. Send a personal check or money order instead for security reasons.

While straightforward, paying by mail takes longer to process and has a higher risk of getting lost or misapplied. But it can be a good option if you prefer to track monthly payments through your check register.

Sign Up for Auto-Pay

The easiest way to avoid forgetting payments is by enrolling in Carrington’s Auto-Pay program. This automatically withdraws your monthly mortgage amount from the bank account you designate.

Once set up, you then get a 0.25% interest rate discount as long as Auto-Pay stays active. Over an entire loan term, that interest savings really adds up.

Here are the steps to get started:

  1. Log into your “My Account” portal and click on Auto-Pay under the Payment section.
  2. Select which account you want drafted – either checking or savings.
  3. Enter your bank’s routing and account numbers to link it.
  4. Pick the date you want payments withdrawn each month. Make sure to pick a date after your paychecks deposit.
  5. Review and electronically sign the authorization form.
  6. Relax knowing your payments will now process automatically!

Carrington also allows you to set a payment cap with Auto-Pay in case the monthly amount changes for some reason. This gives you full control and peace of mind.

I highly recommend setting up hands-off Auto-Pay payments to make your life simpler while saving money on interest. But you still have the flexibility to log in and pay one-time payments manually if ever needed.

What Happens if You Pay Late?

While Carrington offers flexible ways to pay on time, it’s still possible to have a slip-up by paying late occasionally. Here is good information to know if you miss a payment:

  • You have a 15-day grace period after the due date before a late fee applies.

  • If Carrington receives your payment within 15 days, you won’t incur a penalty or credit damage. Try to pay within this window.

  • After 15 days, you will get hit with a late charge, usually around 5% of your monthly payment. This gets tacked onto your next bill.

  • At 30 days past due, Carrington reports the delinquency to credit bureaus which dings your credit score.

  • Around 45 days late, they will send an intent to foreclose notice if not paid promptly. This is when fees start snowballing through legal costs.

As you can see, it’s critical to do everything possible to pay within the grace period if ever paying late. Call Carrington immediately to discuss options if you anticipate having issues making a payment on time.

The good news is Carrington wants to keep borrowers in their homes, so they’ll work with you on alternate arrangements or modifications if you communicate upfront about hardships.

Getting Account Support from Carrington

Carrington prioritizes top-notch customer service and account support. They offer a few ways to get questions answered or get help with your mortgage payments:

Account Login Portal

You can access your mortgage details 24/7 by logging into your online account portal. Review payment history, equity, interest costs, account statements and more. The portal is full of resources and info.

Phone Support

Speak to a knowledgeable loan specialist by calling 800-561-4567, Carrington’s toll-free support line. Customer service reps are available to help from 8am to 9pm on weekdays and Saturdays from 9am to 3pm.

Secure Messages

You can send confidential, encrypted messages to Carrington’s support team directly through your online account. Expect a response within one business day. Use the messaging feature to submit documents or ask detailed questions.

Reaching out for assistance can help you find ways to avoid paying late if you’re struggling. Carrington’s team is there to support your needs.

Key Takeaways on Paying Your Carrington Mortgage

  • Paying on time is essential for avoiding fees and credit score damage
  • Carrington offers flexible ways to pay including online, by phone, mailing a check or setting up automatic payments
  • Create an online account portal to manage payments and track payment history
  • Enroll in Auto-Pay to earn an interest discount while streamlining payments
  • If late, pay ASAP within the 15-day grace window to minimize penalties
  • Contact support for

FAQ

How do I make a one-time payment to a Carrington mortgage?

Set up an online payment through Carrington’s website or mobile app, powered by Speedpay. Call 1-800-561-4567 to use our automated Pay-by-Phone.

Can I make my mortgage payment online?

You can make your mortgage payment through your lender’s website or mobile app, in person at a branch or by calling them. Many mortgage lenders offer a grace period of up to 15 days after the due date before charging a late fee.

Is the Carrington mortgage under investigation?

The CFPB investigated Carrington and found they violated the Consumer Financial Protection Act when they misrepresented the requirements of the CARES Act and related federal agency guidelines.

How do I cancel a payment on my Carrington mortgage?

If you wish to cancel future payments, please visit our website at https://carringtonmortgage.com/login and select “AutoPay” on your account homepage, contact our Customer Service Department at (800) 561-4567, Monday – Friday from 8:00 AM to 8:00 PM, Eastern Standard Time for assistance, or write to Carrington Mortgage …

What is Carrington mortgage services?

Carrington Mortgage Services, LLC (Carrington) offers a variety of convenient options for making your mortgage payments: AutoPay – the fastest, safest way to pay Carrington offers worry-free and flexible AutoPay options to meet your needs!

How do I make a Carrington mortgage payment?

Select a monthly, bi-monthly, or bi-weekly payment option. One-Time Online Payments through www.CarringtonMortgage.com Make your payments online 24 hours a day by logging into your account and clicking “Make a Payment” on the left menu. Our Carrington Mobile App Enjoy an even simpler homeownership experience.

What is Carrington Quick Pay TM?

Register your loan and start taking advantage of our online account management system. Using Carrington Quick Pay ™ is a fast, easy and secure way to make your Carrington mortgage payment. With our mobile app, you can make your payment in one swipe.

How do I contact a Carrington loan counselor?

You can easily reach a loan counselor, customer service representative, or other key Carrington resource via phone, mail, or email. Simply choose the help you require and method below. Loan servicing and loan modification information from Carrington Mortgage.

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