Keeping your natural gas service running smoothly starts with paying your Spire Energy bill on time each month. Spire offers flexible payment options to fit every schedule and preference. This comprehensive guide will walk through everything you need to know about paying your Spire Energy bill conveniently.
Overview of Spire Energy Bill Payment Options
Spire Energy provides their natural gas customers with various ways to pay each month
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Online – Fast and easy payments on Spire’s website Pay as guest or through account,
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Mobile App – Download the app to pay on-the-go from your phone or tablet.
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By Phone – Call Spire’s automated phone payment system anytime.
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By Mail – Send a check or money order with your payment stub.
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In Person – Visit an authorized payment location and pay by cash, check or money order.
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AutoPay – Set up recurring automatic payments from your bank account each month.
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Budget Billing – Pay an averaged amount each month to even out seasonal spikes
When is My Spire Energy Bill Due?
Your specific Spire Energy bill due date is printed on your monthly statement. It’s typically the same date each month such as the 5th, 15th, or 25th.
Payment should be received by Spire within 10 days after your due date to avoid a late payment fee.
How to Pay Your Spire Energy Bill Online
Paying online through Spire’s website is the fastest, most convenient way to pay. There are two ways to pay online:
As a Guest
- Go to Spire’s online guest payment page
- Enter your Spire Energy account number
- Select whether to pay full or partial balance
- Provide your payment details and submit
Through Your Online Account
- Log into your Spire Energy account
- Locate your balance and click “Make Payment”
- Enter payment amount and submit your payment information
- Your confirmation will display immediately
Online payments process instantly, keeping your natural gas service active.
Paying Your Spire Energy Bill by Phone
You can pay your Spire Energy bill anytime by calling their automated phone payment system at 1-866-479-8989. Have your account number ready.
Follow the voice prompts to enter your payment details and amount. Payments made by 6 PM Central time will be applied same day.
Paying Your Spire Energy Bill by Mail
To pay your Spire Energy bill by mail, write your account number on your check or money order payable to Spire. Send your payment along with the payment stub from your monthly statement using the provided return envelope.
Allow 7-10 business days for mailed payments to reach Spire’s processing center before your due date to avoid late fees. Send to the address printed on your stub.
Paying Your Spire Energy Bill In Person
You can pay your Spire Energy bill in person with cash, check, or money order at one of Spire’s authorized payment locations, including:
- All Western Union locations
- Select Ace Cash Express stores
- Hy-Vee grocery stores
- Save-A-Lot grocery stores
- Dollar General stores
Find payment locations near you using the locator on Spire’s website. In-person payments are applied to your account same day when made by 6 PM Central time.
Enrolling in AutoPay for Spire Energy Bills
For maximum convenience, sign up for AutoPay through your Spire Energy online account. Your bill amount will be automatically deducted from your bank account around your due date each month.
Log into your Spire account and under “My Profile,” select AutoPay. Enter your bank account information and submit to enroll. You can cancel at any time.
Avoiding Late Fees on Your Spire Energy Bill
Here are some tips to help avoid getting hit with late fees on your Spire Energy natural gas bill:
- Enroll in AutoPay to ensure on-time payments every month
- If mailing payment, allow 7-10 business days for delivery before your due date
- Mark your calendar with reminders for your due date each month
- Contact Spire immediately if you’ll have trouble paying on time to ask about extensions or payment plans
- Update your contact info if it changes so you continue receiving billing statements
Spire Energy Bill Payment Assistance Programs
If you’re struggling financially, Spire offers assistance programs you may qualify for such as:
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Matching energy payment program from November – April
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Deferred payment arrangements to spread balance over several months
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Low-income home energy assistance program (LIHEAP) for those who qualify
Contact Spire’s customer service right away if you anticipate having difficulty paying your bill on time. They can go over available options to help avoid disruption of your natural gas service.
Getting Your Spire Energy Account Balance and Payment Details
You have a few ways to check your current account balance or get information on payments made to your Spire Energy account:
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Log into your online Spire account to view your balance and payment history
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Use the Spire mobile app to check your balance and make payments
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Call the automated phone system or speak to a agent
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Review your monthly paper billing statement
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Sign up for payment notifications by text, email or phone
How to Update Payment Method for Spire Energy
If your payment information changes, like getting a new debit card or closing your bank account, update your details with Spire:
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Login to your online Spire account
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Under “My Profile,” select “Payment Methods”
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Click “Add” to enter your new payment info
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Choose whether to make this your default payment method
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Click “Save Changes” to update your account
Additional Spire Energy Account Management FAQs
What if I’m moving?
- Contact Spire at least 3 business days before your move to cancel or transfer service. Provide your new address to transfer service.
How do I stop paper billing?
- Enroll in Paperless Billing through your online account to receive bills electronically rather than printed bills being mailed.
What if I want to change my bill due date?
- You can request a due date change by contacting Spire’s customer service team. Due date changes are limited to once per year.
How do I update my contact information?
- Login to your online Spire account and update your phone number, email and mailing address under “My Profile” to ensure your account remains current.
Get Assistance from Spire Energy Customer Service
Contact Spire Energy’s customer service department for any questions about your natural gas account, bill payments, or service needs:
- By phone at 1-800-582-1234
- Online chat at SpireEnergy.com
- Email at [email protected]
- Find local office locations on their website
Spire’s US-based team is available to help with payment arrangements, starting/stopping service, billing inquiries, finding payment locations, and more.