How to Pay Your LADWP Bill Online, by Phone, or In-Person

As a customer of the Los Angeles Department of Water and Power (LADWP) you have several convenient options to pay your utility bill. In this comprehensive guide we’ll walk through the various ways you can pay your LADWP bill online, by phone, by mail, or in-person.

Overview of Paying LADWP Bills

LADWP offers residential and commercial customers flexible payment methods to pay bills for electric and water service. Options include

• Paying online through your MyLADWP account
• Paying as a guest without an account
• Paying by phone
• Paying by mail
• Paying in-person at a LADWP customer service center

To get started paying your bill, you’ll need your LADWP account number from your monthly statement. Payment processing times and any fees vary by payment method.

Paying Your LADWP Bill Online

The fastest way to pay your LADWP bill is online through the MyLADWP customer portal Here’s how it works

1. Go to www.ladwp.com and click on “My Account”
2. Click on “Pay My Bill”
3. Log into your MyLADWP account
4. Select a payment amount and submit

Online payments through your account are processed instantly without any fees. You can use electronic checking, savings, or Visa/Mastercard credit cards.

Paying as a Guest

You can also pay as a guest without logging into an account. Simply go to www.ladwp.com/paybill and enter your LADWP account number and payment details.

Guest payments incur a $1.95 fee when using a debit/credit card. But it’s a quick option if you prefer not to create an online account.

Paying Your LADWP Bill by Phone

To pay by phone, you can call LADWP at 1-877-MYPAYDWP (1-877-697-2939) and use their automated phone payment system.

Have your account number ready along with your:

• Debit/credit card
• Checking account and routing numbers

A $1.95 processing fee applies to phone payments. But it allows you to pay your bill 24/7.

Paying Your LADWP Bill by Mail

If you want to mail in a payment, detach the payment stub from your paper bill and enclose it with a check or money order. Payments can be mailed to:

LADWP
P.O. Box 30808
Los Angeles, CA 90030

Remember to write your LADWP account number on the check or money order. Mailed payments take 5-7 days to process and do not incur fees.

Paying Your LADWP Bill In-Person

You can also pay your bill in-person at an LADWP customer service center. Center locations can be found at www.ladwp.com/cslocator.

In-person payment options include:

• Cash
• Check
• Money order

Cash payments incur a $1.95 transaction fee. But payments post instantly to your account when paying at a center.

Setting Up Recurring Payments

For hands-free bill payment, enroll in recurring automatic payments through your MyLADWP account. On your scheduled date each month, your bill will be paid automatically using your default payment method.

Sign into your account, go to “My Profile”, and click on “Go Paperless/Automatic Payments” to begin the enrollment process.

Getting Assistance with Bill Payments

LADWP offers payment assistance programs if you are ever unable to pay your bill in full:

• Payment extensions – Request extra time to pay your balance
• Payment plans – Set up a monthly installment plan
• Bill discounts – Payment reductions for qualifying customers

Contact LADWP before your bill becomes past due to learn about assistance options to avoid service interruption.

Key Takeaways on Paying LADWP Bills

• Get your LADWP account number from your monthly statement
• Pay online for fastest processing and no fees
• Phone and guest payments incur a small $1.95 fee
• Mail in a check or money order with your bill stub
• Visit a payment center to pay with cash or check
• Set up recurring payments to make life easier
• Ask about financial assistance if you can’t pay on time

Paying your LADWP utility bill should be quick and straightforward. Choose the payment option that works best for you and your situation. Reach out to LADWP customer support if you ever have questions or need billing assistance.