Paying your monthly Mediacom bill ensures uninterrupted cable internet and phone services. With several payment options available, making sure your Mediacom bill is paid on time doesn’t have to be a hassle. This comprehensive guide will overview the various methods to pay your Mediacom bill conveniently.
Online Account Payment
The easiest way for most customers to pay their Mediacom bill is through an online account. Mediacom allows you to sign up for an online account, view your balance, and make payments digitally.
To pay your Mediacom bill online:
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Go to the Mediacom website and click on “My Account” at the top
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Click on the “Login” link to access your online account.
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Enter your Mediacom ID and password and click Login
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Your account summary will display your current balance due.
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Click “Make Payment” and enter your payment amount.
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Select your payment method, usually a bank account or card on file.
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Review the payment details and click Submit.
Your Mediacom payment will process within 1-2 business days. Paying online avoids mailing checks or paying over the phone.
Mediacom Mobile App
Mediacom also offers a mobile app for Android and iOS devices to manage your account and make payments on the go.
To use the Mediacom mobile app to pay your bill:
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Download the MediacomConnect app from the App Store or Google Play Store.
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Log into the app with your Mediacom ID and password.
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Go to the Payments section.
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Select your account and enter your payment amount.
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Choose your payment method.
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Verify details and select Pay.
The mobile app makes it easy to pay your Mediacom bill anywhere, anytime. You don’t need access to a computer.
Pay by Text
Mediacom offers a text payment system through its digital assistant, Molli. You can use SMS text messages to check your balance and make Mediacom bill payments.
To pay your Mediacom bill by text:
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From your mobile phone, open up a new text to the number 66554.
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In the message, type in “Molli pay [amount]” replacing [amount] with how much you want to pay.
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Molli will respond with a text prompting you to confirm your payment details. Reply “Y” to confirm.
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You’ll receive a text confirmation after your Mediacom payment is processed.
Text payments provide a simple way to pay your bill through text message without needing to use an app or log into an online account.
Phone Payment
Speaking with a Mediacom agent over the phone is another way to take care of your bill payment.
To pay your Mediacom bill by phone:
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Call Mediacom customer service at 855-633-4226.
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When prompted by the automated system, say “Make a Payment.”
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Speak with the agent to authorize your payment, providing your account information.
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Specify the amount you want to pay on your Mediacom account.
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Provide your debit/credit card information for payment.
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Obtain a confirmation number for your records.
Phone payments allow you to speak with a live agent to address any other questions regarding your services or account. However, online or mobile payments are faster.
In-Person Payment
You can also pay your Mediacom bill in cash at one of their local office locations found on their website.
To make an in-person Mediacom payment:
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Locate your nearest Mediacom local office.
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Go to the office during regular business hours.
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Provide your account number and ID to the representative.
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Indicate how much you want to pay on your account.
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Provide cash for them to process immediately.
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Receive a printed receipt for your records.
In-person payments allow you to pay with cash and receive instant confirmation. However, office locations are limited.
Recurring Auto Payments
For convenience, you can enroll in auto pay to have your Mediacom bill paid automatically each month.
To set up auto pay:
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Log into your Mediacom online account.
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Go to “My Profile” and click Manage Auto Pay.
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Select your preferred payment method.
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Choose the date each month to withdraw funds.
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Review terms and enable auto pay.
Once enabled, your Mediacom bill will be paid reliably every month without any action needed from you. Just ensure your selected payment method has available funds.
Payment Processing Times
Keep in mind the amount of time it takes Mediacom to process payments based on method:
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Online/Mobile Payments: 1-2 Business Days
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Phone Payments: 2-3 Business Days
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Mail-In Payments: 7-10 Business Days
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In-Person Payments: Same Day Processing
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Auto Payments: 3-5 Business Days Before Due Date
Leave a buffer between your payment date and due date to ensure on-time delivery and avoid late fees.
Save Payment Confirmation
When you pay your Mediacom bill, be sure to save any confirmation numbers or receipts:
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Online and Mobile Payments provide digital receipts and transaction IDs.
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Phone and In-Person Payments give printed or emailed receipts.
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Mailed In Payments should include tracking information.
Having proof of payment is important if any issues arise with your account or payment processing.
Mediacom customer support for your business
| Small/Medium Business | Fiber Enterprise Solutions | |
|---|---|---|
| Mediacom customer support number | +1-844-339-4170 | +1-855-612-0039 |
Mediacom business customers have their very own hotlines.
If you run a small or medium business, call +1-844-339-4170. If your business is larger, call Mediacom’s Fiber Enterprise Solutions at +1-855-612-0039.
There’s also online support for your business, including self-serve support and frequently asked questions.
How to pay your Mediacom bill
You’re so good, paying your bills and stuff. Here’s how to give Mediacom your money.
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- By mail: Mediacom accepts payment by mail only after you’ve terminated your account.
- EBP/EFT and Online: Visit mediacomcable.com, log in to My Account, and click Pay Bill. You can make one-time payments, or set up AutoPay, via credit/debit card or checking/savings account.
- In-person: Find a Mediacom office in your area.
- Phone: Call +1-855-633-4226.
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