A Comprehensive Guide to Paying Your Guardian Water & Power Bill

Guardian Water Guardian may provide submetered or direct-metered water, electricity, or gas service to your building or home. You will need to pay your bill regularly and on time. This guide tells you everything you need to know to pay your Guardian Water bill.

Guardian Water & Power Billing Services

Guardian offers both utility billing services and utility expense management to multi-family properties, condos, homeowners associations (HOAs), commercial buildings and more

They handle tasks like

• Submeter reading and utility billing
• Expense tracking and cost allocation
• Utility bill auditing and cost recovery
• Automatic payments and resident billing portals

Keeping your Guardian account current is an important responsibility Here’s what you need to know

How Your Guardian Bill is Calculated

Your monthly Guardian bill is based on actual meter readings at the property for:

• Electricity usage
• Natural gas usage
• Water/sewer consumption

Rates are set competitively and billed back with no markup. You only pay for the utilities used based on accurate submetering.

When Guardian Bills are Issued

Guardian Water & Power issues bills on the following cycles:

• Electricity – Billed monthly
• Natural gas – Billed monthly or bi-monthly
• Water/sewer – Typically billed monthly

Depending on your property, bills may be issued at the beginning or end of the service period. Payment is normally due within 15-30 days of the billing date.

Guardian Bill Pay Online Options

Guardian offers convenient online options for fast, simple bill payment:

• Resident Portal – Pay any outstanding bills from your online tenant account.

• One-Time Payment – Login as a guest to make a one-time bill payment by e-check or card.

• Auto Pay – Setup recurring payments from a bank account to pay automatically.

• eBills – Opt-in to paperless billing to receive bills electronically.

Take advantage of digital features for easy payments 24/7.

Paying Your Guardian Bill by Other Methods

In addition to online payments, you can also pay your Guardian utility bill by:

• Mailing a check or money order to the remittance address.

• Calling Guardian customer service during business hours to pay over the phone.

• Setting up bill pay through your own bank.

• Dropping off a payment at your onsite leasing office, if applicable.

Use the method that works best for your needs each month.

Late Fees and Disconnection Policies

To avoid penalties, it’s essential to pay your Guardian utility bill in full and on time every month. Here are some key policies:

• Bills are considered past due after the due date printed on the statement.

• A late fee of $5 or more may be charged on past due accounts.

• Services could be disconnected if a bill is 30+ days past due, after proper notice.

• An additional reconnection fee may apply to resume service after disconnection.

Pay on time to steer clear of fees that add up.

Payment Plan Options from Guardian

If you’re struggling to pay your bill in full, contact Guardian right away to ask about payment plan options. Based on your circumstances, they may allow:

• A short-term extension to pay past the due date without a late fee.

• A payment plan that spreads the past due balance over multiple months.

• Special arrangements customized to your unique situation.

Don’t let an unpaid utility bill spiral. Call Guardian early about alternate pay arrangements.

Budget Billing to Plan Ahead

To make monthly bills more predictable, ask Guardian if budget billing is available at your property.

With budget billing:

• Your bill amount is leveled out to an average monthly payment.

• The budget amount gets recalculated periodically based on actual usage.

• You still pay for the utilities used, just spread evenly over the year.

Budget billing helps avoid the seasonal spikes of higher utility bills in winter and summer.

Ways to Lower Your Guardian Bill

To reduce utility costs from Guardian each month:

• Conserve energy and water in your unit with eco-friendly habits.

• Report any leaks or running toilets immediately to prevent wasted usage.

• Utilize Energy Star-certified efficient appliances in your property.

• Install low-flow faucets, showerheads, and other water-saving upgrades.

• Opt for a smaller sized garbage bin if your household produces less waste.

• During colder months, lower the thermostat and wear extra layers to use less heat.

Being smart about your usage brings the benefit of smaller Guardian utility bills!

Avoiding Fraudulent Bills

While most Guardian bills are legitimate, make sure statements you receive are valid:

• Verify the property address listed is correct.

• Double check charges match your actual utility usage.

• Contact Guardian immediately about any statement errors.

• Never pay a fraudulent bill – report it to customer service.

Stay vigilant against utility billing scams and phishing attempts. Guard your account information closely.

Key Takeaways for Paying Your Guardian Bill

Follow these tips for a smooth billing experience with Guardian:

• Review statements closely and pay bills in full by the due date.

• Sign-up for convenient auto-pay and paperless eBilling options.

• Monitor your usage and adopt conservation habits to control costs.

• Ask about budget billing to spread costs evenly throughout the year.

• If you’re struggling to pay, call Guardian early to arrange alternate pay plans.

• Only pay valid bills and beware of fraudulent statements.

With these best practices, paying your Guardian Water & Power bill can be quick, easy and hassle-free every month!