How to Pay Your City of Kent Utility Bill: A Complete Guide

Having convenient options to pay your City of Kent utility bill is essential these days The city offers several ways to pay your water, sewer, garbage and other services bills either online, through an app, by phone, mail or in person

We’ll go over all the possible ways to pay, how to set up an account, how to manage bills online, how to set up auto-pay, and more in this detailed guide. There are several ways to pay your City of Kent utility bill. You can either pay online or mail a check.

Overview of Payment Options

The City of Kent provides a range of payment choices to fit different needs and preferences, Here’s an overview

Online – Pay via the city website anytime or set up recurring autopay.
Mobile App – Pay through the Kent WA mobile app on your smartphone.
Phone – Call in a payment via automated phone system anytime
Mail – Send check or money order payments with your statement stub.
In Person – Pay at city hall front counter during business hours.
Drop Box – Deposit check or money order payments in the 24/7 drop box.

Now let’s explore these City of Kent bill payment options in more detail.

Paying Online

The city’s online utility billing system allows payments anytime from your computer or mobile device. Here’s how it works:

Visit KentWA.gov and click “Pay Utility Bill”.
Enter your 10-digit account number and 4-digit PIN or set up account access.
Choose a payment amount and submit from a bank account, credit card or e-check.
Save payment methods to your profile for future use.
Get emailed receipts and see payment history in your account.
Set up recurring autopay payments each month.

Online payments before 10 PM PST post to your account instantly – it’s fast, easy and secure!

Using the Mobile App

The free Kent WA mobile app allows on-the-go utility bill payments via your iOS or Android device.

Download and install the Kent WA app on your phone or tablet.
Log into your account or register if new user.
Select “Pay Bill” from the menu and enter payment info.
Receive alerts when payments are processed or balance is low.
Access account history, statements and set up notifications.

Having the app makes accessing your account and paying simple anytime, anywhere!

Paying Over the Phone

To pay by phone, call the City of Kent automated payment line at (253) 856-5370. Here’s what you can do:

Input your 10-digit account number and 4-digit PIN.
Select option to make a payment and follow prompts.
Enter your credit, debit card or checking account information.
Confirm payment details and amount to process.

The automated phone payments are quick and available 24/7. You’ll receive a confirmation number at the end.

Mailing In Your Payment

To pay by mail, send your check or money order made out to City of Kent with your payment stub from your statement to:

City of Kent
220 4th Ave S
Kent, WA 98032

Write your 10-digit account number on the check. Allow 5-7 days for mailed payments to post. Due dates are on the 28th of each month.

Paying In Person

You can pay in person at Kent City Hall front counter:

220 4th Ave S
Kent, WA 98032

Office hours are Monday through Friday 8 AM to 5 PM, excluding holidays. Cash, check, credit and debit cards are accepted.

24-Hour Drop Box

For non-cash payments, a 24-hour drop box is located outside City Hall. Place your check or money order with payment stub in the locked drop box anytime. Payments dropped before 10 AM will post same day.

Auto-Pay for Recurring Payments

Setting up automatic monthly payments from your bank account or credit card is a convenient option offered. Here’s how it works:

Log into your online account and go to AutoPay section.
Enter your preferred payment method information.
Select the processing day each month.
The payment amount will default to your total monthly bill unless you pick a custom amount.
Get notifications when payments deduct each month for easy tracking.

Tips for Avoiding Late Fees

To avoid late fees and service disruptions, follow these tips:

Pay at least 5 business days before the due date for mail and drop box payments.
For online/phone payments, pay by the due date – the 28th of each month.
If the 28th falls on a weekend or holiday, pay the last business day before.
Set up text/email alerts for due date reminders and past due notices.
Contact city customer service with billing questions or if you anticipate difficulty paying on time.

Answering Common City of Kent Bill Pay Questions

If paying your City of Kent utility bill is new to you, here are answers to some frequently asked questions:

What is the due date for bills?
City of Kent bills are due on the 28th of each month. After the due date, a 10% penalty is added.

What are the late fees?
A 10% late penalty is charged on delinquent accounts after the due date on the 28th.

If the due date falls on a weekend, when is it due?
You can pay on the last business day prior if the 28th lands on a weekend or holiday.

What fees are charged for late payments?
A $25 fee is charged if service gets disconnected for non-payment.

When can my service get disconnected?
Service may be disconnected if payment is not received within 15 days after the due date.

What are the customer service front counter hours?
The city hall front counter is open 8 AM to 5 PM, Monday through Friday, excluding holidays.

What is the after hours emergency number?
For after hours water/sewer emergencies, call 253-856-5500.

Set Up Water Service

If you are a new resident, you must contact our department to set up water service in Kent. If you have any questions or have received an estimated water bill, you need to contact the Utility Billing office. Our phone number is 330-678-8104 and we are open Monday through Thursday, 7:00 a.m. to 5:00 p.m.. During a week with a holiday, hours are Monday through Friday, 7:30 a.m. to 4:00 p.m., except for the holiday.

If you would like to pay your water bill through Automatic Draft, an authorization form is found in every issue of the Tree City Bulletin and also listed below in PDF format.

We are now offering the option for paperless invoicing. You MUST register before logging in. Have your utility billing account number (found on your paper invoice) on hand during registration with SmartPay Works. Once your account is set up and you are logged in, you may access your profile by clicking on the arrow near your name, then select Account Preferences to make the change to electronic invoices. You may create your online account here for this service.

The City of Kent is pleased to announce that online payment of your Utility Bill is now available! You can make payments with credit card or e-check without having to pay a convenience fee. An email receipt option will be presented at the end of your transaction.

You will need your Utility account number when first registering your online payment profile. Visit the online payment portal.

Utility Billing

Physical Address 930 Overholt Drive Kent, OH 44240 930 Overholt Drive Kent OH 44240 Directions Mailing Address P.O. Box 5192 Kent, OH 44240 Phone: 330-678-8104 Fax: 330-676-7584 Directory

Kent Now – Merchant Fee Changes

FAQ

How much is the average utility bill in Kent WA?

Meter size	Monthly Charge
2″	$144.18
3″	$226.85
4″	$342.57
6″	$507.90

How do I contact the city of Kent?

For general questions, please call 253-856-5200.

What county is Kent, Washington in?

King County

Kent is a city in King County, Washington, United States. It is the sixth largest city in the state. Kent part of the Seattle–Tacoma metropolitan area.

Is Kent WA tap water safe to drink?

Your drinking water is safe. The City of Kent monitors our water supply and the quality of our water continuously, and we test it daily. If you have any questions or concerns, please contact the Public Works Water Utility at 253-856-5600.

How do I pay my city of Kent utility bill?

Please email [email protected] with any questions. An Automatic Withdrawal From Your Bank Account Is Just One Of Many Ways To Pay Your City Of Kent Utility Bill. To begin this process you will first need to get a Request Form (60KB PDF) from the City of Kent.

Does the city of Kent offer water & sewer services?

The City of Kent operates water, sewer and storm drainage utilities. However, not all properties are served by the City. Below, you will find utility payment options, utility rates, how to set up service, the rate reduction program, making payment arrangements and automatic utility payments, and applying for a water leak adjustment.

Which water utility service area serves Kent residents?

Kent residents are served by multiple water utility service providers. To find out which water utility service area serves your home or business, please contact Public Works Operations at 253-856-5600 or Customer Service Utilities Billing at 253-856-5201.

Does city of Kent (WA) accept doxo payments?

doxo processes payments for all City of Kent – Utility Billing (WA) services, including Water & Sewer and others. Do you work for City of Kent (WA)? City of Kent (WA) was added to the directory by a user. Enroll in the doxo bill pay network to activate direct electronic payments. It’s free! Enroll