A Complete Guide to Paying Your City of Buffalo Utility Bills Online

If you live in the City of Buffalo, you probably get bills every month for things like water, sewer, property tax, and other city services. When you pay these bills on time and in full, you avoid late fees and service interruptions. Luckily, the City of Buffalo lets you pay all of your utility and city bills online in a quick and easy way.

This complete guide will show you all the ways you can pay your City of Buffalo bills online, on your phone, and in other ways.

Pay Online Through the City Website

Online bill payment on the city’s website is the fastest and safest way to pay your bills to the City of Buffalo. Visit www. buffalony. gov and click on “Online Payments” in the top menu bar.

This will bring you to the online payments page. Here you can see buttons to pay:

  • Property taxes and sewer bills
  • Water bills
  • Parking and traffic tickets
  • Dog license fees
  • Permit fees
  • Rental registration
  • And more

Click the relevant button for the bill you want to pay You’ll be taken to a secure payment processor to enter your payment details

The online payment portal accepts Visa Mastercard Discover, American Express, as well as electronic checks from your bank account.

Download the City of Buffalo Mobile App

You can also pay city bills through the City of Buffalo mobile app. Search for “City of Buffalo NY” in the App Store or Google Play to download the app.

Once installed, open the app and click on “Online Payments.” Follow the prompts to pay your various city bills quickly through the app.

Pay Bills by Phone

For those who prefer to pay bills over the phone, call 877-495-2729 (2PAY) to reach a City of Buffalo personal teller.

Tell the agent which bills you need to pay. You can make payments by electronic check, debit card, or credit card. Note that a fixed $5 convenience fee is charged for phone payments.

Pay In Person at City Hall

Walk-in bill payments are accepted at:

City Hall, Room 114
65 Niagara Square
Buffalo, NY 14202

You can pay with cash, check, money order, or card at the front desk during business hours. Get a receipt as proof of payment.

Mail In Your Payments

To pay by mail, send checks or money orders to the addresses printed on each bill. Make sure your account number is written clearly on the payment.

Allow 5-7 business days for mailed payments to process and post to your account. Pay early to avoid late fees if paying by mail.

Recurring Auto-Payments

The most convenient option is to set up recurring auto-payments through the online bill pay system. This securely stores your payment details to charge your bills automatically each month.

With auto-pay, you avoid late fees, free up time, and streamline bill paying. Log into your online account to set up or edit recurring payments.

Payment Plan Options for Past Due Balances

If you have fallen behind on City of Buffalo bills and owe a past due balance, payment plans may be available. This allows you to pay back the amount owed in smaller installments over time.

Contact the relevant city department that issued the bill to inquire about payment plan eligibility and options specific to your situation. Act quickly once bills become delinquent.

Avoid Late Fees by Paying on the Due Date

City of Buffalo bills all have firm due dates printed on them. Pay your bills in full by the due date to avoid late penalty fees. Online auto-pay is the easiest way to pay on time and avoid those fees.

If you miss the due date, expect a late fee around $25-50 depending on the type of bill. Pay immediately once you realize the due date has passed.

No Convenience Fees for Online Payments

Unlike some other payment processors, the City of Buffalo does not charge convenience fees for online bill payments. The city absorbs these costs to provide online payment access free of extra fees.

Your bank or credit card company may charge small processing fees. But the City of Buffalo itself does not add service charges for paying online through the website or mobile app.

View Your Payment History Online

Sign into your online account through the City of Buffalo website or mobile app to view payment history. Your past payments will be listed with details like the date paid and amount.

Refer to your payment history anytime you need to double check a payment date, review amounts owed versus paid, or monitor when auto-payments occur.

Get Email Receipts for Payment Confirmation

Always save the emailed receipt you get after paying City of Buffalo bills online or through the mobile app. Payment receipts provide confirmation of the amount and date paid.

If there are ever any billing disputes or discrepancies, your emailed receipts serve as proof of payment. Be sure to save receipts for tax documentation as well.

Avoid Service Shut-offs by Paying Past Due Balances Quickly

If your account becomes too delinquent, the city may shut off service until payments are made. This applies to water bills, sewer bills, and other city utilities.

If you get a shut off notice, pay the past due amount immediately online or by phone to avoid actual service interruption. Shut offs can happen as quickly as a week after the due date passes.

Stay in good standing by paying bills on time every month. But act fast if your account falls behind to keep essential utilities on.

Know All Your Payment Options as a City of Buffalo Resident

As you can see, the City of Buffalo offers flexible payment options like:

  • Online through the city website
  • Mobile app payments
  • Phone payments
  • Mail-in payments
  • In-person payments
  • Recurring auto-pay

Familiarize yourself with these payment methods. Set up auto-pay to streamline bill payment and always pay on time. Contact the city’s billing departments with any account questions.

Welcome to Buffalo Water

The Buffalo Water informational web site was created to help our customers learn more about one of our most important public assets, clean and affordable water that meets or exceeds all water quality standards and to help guide you through the routine business transactions for your water account.

How to Use Bill Pay in Online Banking

FAQ

What is the phone number for the City of Buffalo user fee?

For questions regarding your User Fee bill/ payments please contact the City of Buffalo at 716-851-5370.

How much is a parking ticket in Buffalo, NY?

Violation
Fine
Parking prohibited upon publicly or privately owned premises without permission
$60.00
Parking in unpaved area in front/side yard
$60.00
Parking prohibited in a load zone
$40.00
Stopped, standing or parked facing wrong direction
$40.00

What is the occupancy tax in Buffalo NY?

The law levels the playing field with hotels and motels, whose guests were already required to pay occupancy taxes. The occupancy tax for hotels and motels with 30 rooms or less is 3%, while those with more than 30 rooms are subject to a 5% tax.

How do I pay my University at Buffalo Bill online?

Online payment (Credit Card or eCheck) is the University at Buffalo’s preferred payment method. When paying online, payments are posted to the student account in real-time. For release of an unpaid bill hold, please allow 24-48 hours after payment has been posted to your account.

How do I pay for Buffalo Bills tickets?

The Buffalo Bills reserve the right to reject tickets and prohibit gate entry on any game-day, and/or cancel any account that is not compliant with their chosen payment plan. Payment for Bills season, group, single game and playoff tickets may be made by Mastercard, Visa, American Express, Discover, cashier’s check, money order or personal check.

What are the fees associated with using the city of Buffalo?

The City of Buffalo will charge a 2.25% convenience fee on Credit Card or Debit Card payments made through this web site, (with a minimum fee of $2.00). The City of Buffalo will charge a $2.00 convenience fee if paying by check/ACH from your bank account. The fee is pursuant to the provisions of Section 3-19 of the city charter.

Where can I pay my Buffalo City Municipality account?

Buffalo City Municipality has offices all around the area where you can pay your account or make general queries. Check this list to find the office closest to you.

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