Living in Cedar Falls comes with the perk of having access to reliable utility services from Cedar Falls Utilities (CFU). CFU provides electricity, natural gas water and more to the community. As a customer, paying your CFU bill on time each month is an important responsibility. The good news is CFU offers easy and convenient online payment options. This article will walk through the benefits of paying online, explain the payment process, and provide tips to avoid fees.
Why Pay Your CFU Bill Online?
Paying your CFU utility bill through the online payment system provides many advantages:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to the CFU office.
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Efficiency – Payment is processed instantly for fast confirmation.
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Control – Create an account to view balance, payment history, set up autopay.
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Security – Payment data is encrypted for safety. More secure than mailing paper checks.
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Sustainability – Go paperless to help the environment. No printed bills required.
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Reminders – Get email notices to prevent late fees.
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Budgeting – Review past payments and plan accordingly.
With online payments offering such benefits, it makes bill paying a breeze!
How to Pay Your CFU Bill Online
Ready to start paying your CFU utility bill digitally? Here are the simple steps:
1. Set Up Your Online Account
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Go to cfu.net and click “Login”
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Choose “Create an Account”
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Enter your 10-digit CFU account number
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Create a username, password, and security questions
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Provide your contact information
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Accept the terms and conditions
You’ll get a confirmation email that your account is activated.
2. Log In
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Return to the website and click “Login”
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Enter your new username and password
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Click “Login” to access your account
3. Check Your Balance
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The overview page shows your current balance due
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Click “View Bills” to see payment history and bill details
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Verify the correct CFU account if you have more than one
4. Make a Payment
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From account overview, select “Pay Bill”
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Enter amount due from your latest bill
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Choose payment method – bank account or card
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Provide relevant info and submit payment
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Get instant email confirmation of payment
It’s that easy! The payment will be immediately applied to your CFU account.
Pay Without an Account
Don’t want to create an online account? You can make a one-time CFU bill payment by:
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Going to cfu.net/pay-bill-online
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Clicking “Pay with no registration”
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Entering your 10-digit CFU account number
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Using a bank account or card to pay
However, you’ll be charged a $5.25 convenience fee as a non-registered guest user.
Pay via the City Website
You can also pay your CFU bill through the City of Cedar Falls website. Just choose “Cedar Falls Utilities” and provide your account number and payment details. Again, a convenience fee will apply.
Avoid Paying Fees
While paying online is convenient, fees can add up. You can avoid all fees by:
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Paying in person with cash/check at the CFU office
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Mailing a check or money order to CFU
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Setting up auto bank draft payments through CFU
The small fees may be worth it for the ease of online payments. But you can skip them by using your bank account directly.
Get Payment Assistance if Needed
If you are having trouble paying your CFU bill, contact their office right away to ask about financial assistance programs or extended payment plans. Let them know before your service is at risk of disconnection.
Paying utility bills isn’t very fun, but CFU provides hassle-free online payment options. Sign up for an account to pay anytime from your computer or phone. Managing your CFU account digitally is so convenient! Say goodbye to paper bills, stamps, and trips to the office. Start enjoying the benefits of online bill pay today.
Payment questions? Call Customer Service at 319-268-52
Automatic payments from your checking account. Sign up for Automatic Payment to make easy automatic payments each month from your bank account. Customers who sign up for automatic payment from their bank account will not incur a convenience fee. Payments are drafted from your checking account on the bill due date. Automatic Payment customers receive a monthly utility statement and participants bank statements will show the utility payment deduction.
We accept online payments using Visa, Mastercard, Discover or electronic check. If you make a payment via one of these methods, you will incur a convenience fee of $5.25 per $600 (or less) payment.
Skip the convenience fee by taking advantage of our new payment option – register your Utility Account through CFUs Web Service Center and make a one-time electronic payment from your bank account.
You may pay in person at our office on Utility Parkway in Cedar Falls. Customer Service is open weekdays from 7:30 a.m. to 5 p.m.
How to Pay CFE Online
FAQ
What is the late fee for Cedar Falls Utilities?
What is CFU net?
How do I pay my utility bill in Cedar Falls?
You may pay by using a Cedar Falls Utilities drop box. Payment will be recorded on the next business day. Drop box locations are: Cedar Falls Utilities – At our office, a 24/7 drive-up drop box is right outside our front door, under the canopy at our main entrance on Utility Parkway. Make life a little easier and do your part for the environment.
Does Cedar Falls Utilities charge a fee?
This fee is charged by an independent provider and Cedar Falls Utilities will not receive any portion of the fee. Automatic Payments – Skip the convenience fee and the hassle of remembering to make your monthly payment. Frequently Asked Questions – More information about paying online.
Why should you choose Cedar Falls Utilities?
Cedar Falls Utilities is a public utility which means our primary purpose is to provide our community with reliable and affordable utility services. Our priority is to ensure that service is exemplary. We accomplish this with our team of local staff that strives to do their best work for their friends and neighbors.
Where can I get water service in Cedar Falls?
Wastewater service is quickly available through the City of Cedar Falls Everything you need is available through highly reliable and remarkably affordable utility sources: Cedar Falls Utilities (CFU) and the City of Cedar Falls.