6 Easy Ways to Pay Your City of Florence Utilities Bill

Every month, you should pay your utility bill on time to avoid late fees and service interruptions. There are a number of easy ways to pay your water, sewer, electricity, and gas bills with the City of Florence. When you pay your Florence utilities bill, you can choose how and when it works best for you.

In this article I’ll explain the 6 easiest ways to pay your City of Florence utility bill so you can choose the payment method that fits your needs.

1. Pay Online

The quickest and easiest way to pay your Florence utilities bill is online. You can pay directly on the City of Florence’s website by going to wwwcityofflorence.com/pay and selecting the “Pay Online” option

To make a payment online, you will need your Florence utility account number and the amount you need to pay. Credit and debit cards from Visa, MasterCard, American Express, and Discover can be used to pay online. You’ll receive an email receipt after the transaction is completed.

Paying online is secure, fast, and you can avoid mailing delays or driving to the utility office. The online payment portal is available 24/7, so you can pay anytime it’s convenient for you.

2. Pay by Phone

You can also pay your Florence utility bill over the phone, which is quick and easy. When you call (843) 665-3155 and choose option 1, you can talk to a customer service rep from the City of Florence Utility Services.

To pay over the phone, you’ll need to provide your account number and card information. The City accepts Visa, MasterCard, American Express, and Discover credit and debit cards for phone payments. After the payment processes, the representative can provide you with a confirmation number for your records.

Paying by phone is quick, taking only a few minutes when you call during normal business hours Monday-Friday 8:30am-5:00pm. It’s a convenient way to pay if you don’t have time to go online.

3. Pay by Mail

If you prefer to pay your utility bill through the mail, you can send a check or money order using the payment stub from your monthly bill. Be sure to include your remittance slip and write your Florence utility account number on the memo line of your check or money order.

Mail your payment to:

City of Florence Utility Services
PO Box 63010
Charlotte, NC 28263

To avoid late fees, be sure to mail your payment at least 5-7 business days before the due date to allow time for delivery and processing. Paying by mail is a simple option for those who prefer checks or money orders over credit cards.

4. Pay at an Authorized Payment Center

For cash payments, the City of Florence has authorized payment centers where you can pay your utility bill in person with cash or debit card. Bring your current utility bill or know your account number. Locations include:

• KJ’s Market #2 – 1550 Pamplico Highway
• Thomas Grocery – 601 N. Cashua Drive
• Hot Spot #4 – 1703 W Palmetto Street
• Corner Stop – 702 Second Loop Road
• U-Stop – 2359 David McLeod Boulevard

Payment center hours vary, so contact locations directly for availability. Paying in person allows you to pay with cash while avoiding a trip to the utility office.

5. Pay via Bank Draft

You can set up automatic monthly payments through a bank draft. This convenient option automatically deducts your utility bill from your checking or savings account each month.

To start bank draft payments, complete the authorization form available on the City of Florence website and return it with a voided check. Bank drafts occur on the billing due date each month, so you don’t have to remember to pay.

Setting up bank draft payments takes the hassle out of paying every month. Just monitor your bank account statement to verify the amount withdrawn for your utilities.

6. Pay at the Utility Services Office

You can pay your Florence utility bill in person at the Utility Services Office located at 324 W Evans St, Florence, SC 29501. Office hours are Monday-Friday from 8:30am-5:00pm.

At the utility office, you can pay with cash, check, money order, or credit/debit card. Be sure to have your current utility bill or account number. Drive-through service is also available, however credit and debit cards are not accepted at the drive-through window.

Paying at the utility office allows you to take care of your bill in person and receive same-day payment processing. If you have questions about your account, customer service representatives are also available to assist you.

No matter which option you choose, the City of Florence offers flexible payment methods to conveniently pay your utility bill on time each month. Pay online, by phone, by mail, at authorized payment centers, through bank draft, or in person at the utility office.

Select the payment method that best fits your needs and schedule. As long as your utility bill is paid by the due date, you can avoid late fees and potential service disconnection. Pay early in the billing cycle if possible in case any issues arise with processing your payment by the due date.

Understanding all the payment choices available will ensure you can pay your Florence utilities bill seamlessly and on time every month it is due. Contact the City of Florence Utility Services if you have any questions about paying your utility bill.