Living in the beautiful coastal town of Cape Coral, Florida means enjoying warm weather, scenic waterfront views, and top-notch city services. As a Cape Coral utility customer, it’s important to understand how to pay your monthly water bill efficiently. The city offers various convenient payment options to fit any schedule or lifestyle.
This guide will explain the different ways to pay your Cape Coral water bill. We’ll cover online payments, paying by phone in-person payments and mail. You’ll also learn how to set up automatic recurring payments or go paperless with e-bills. Read on to find the Cape Coral water bill payment method that works best for you!
Paying Your Water Bill Online
The fastest and most convenient way to pay your Cape Coral water bill is online through the city’s self-service portal. To utilize the online payment system, first visit www.capecoral.gov and click on “Pay Water Bill” under the “I Want To” tab. This will direct you to the log-in page for the self-service portal.
You will need to make an account if you have never used the portal before. Your customer ID and account number can be found on your last water bill, which you will need to register. You can look at your bills, see a record of your payments, set up automatic payments, and more through the portal.
Once logged in, you can make secure one-time payments by credit/debit card or electronic check. Online payments post instantly to your account, so you can avoid late fees. You’ll receive an email confirmation for your records.
Paying by Phone
Call (239) 574-7058 to use the city’s automated pay-by-phone system and talk to a person about paying your Cape Coral water bill. Enter your customer ID and account number, which can be found on your bill every month.
The system will guide you through the process of making a payment by credit card, debit card, or electronic check. Phone payments post promptly to your account Service agents are also available during regular city hall hours if you need assistance
Paying In Person
For those who prefer the familiar route of paying bills in person, visit Cape Coral City Hall located at 1015 Cultural Park Blvd. The Customer Billing Services office on the first floor accepts water bill payments by cash, check, money order, or credit/debit cards.
City hall is open Monday through Friday from 7:30 AM to 4:30 PM. Be sure to bring your water bill with you for reference. In-person payments allow same-day posting to your account to prevent disruption of service.
Paying by Mail
If mailing a check or money order is your preferred payment method, simply send your water bill payment to the address printed on your statement. Detach the payment stub from the bill and include it along with your payment in the return envelope provided.
Mail your water bill payment to:
City of Cape CoralCustomer Billing ServicesP. O. Box 150006Cape Coral, FL 33915-0006.
Be sure to allow 5-7 business days for mailed payments to post to your account to avoid late fees. Write your account number on the check or money order for easy processing.
Setting Up Recurring Auto-Pay
For maximum convenience, consider enrolling in Cape Coral’s automatic payment program. This authorizes the city to automatically withdraw funds from your checking account or charge your credit card for the amount due each month.
With auto-pay, you’ll never miss a water bill payment or incur late fees again. Your bill will be paid on time, every month, like clockwork. To set up recurring auto-pay, simply log into the online self-service portal and complete the enrollment steps.
Going Paperless with E-Bills
Along with auto-pay, you can also opt for paperless billing when you register online. Instead of receiving printed utility bills in the mail, you’ll get an email notification when your monthly e-bill is ready to view.
Going paperless helps the environment and declutters your home. E-bills through the self-service portal offer the same information as paper bills in a digital format. You can print copies if needed or view bills on your phone.
We Make Paying Your Water Bill Easy
Paying your Cape Coral water bill should never be a hassle. The city offers flexible payment options to suit any lifestyle. You can pay online 24/7, by phone, in person, or by mail. Consider auto-pay and paperless billing for maximum efficiency.
As your trusted utility provider, we want to offer exceptional service to our customers. Let us know if you have any questions about your water service or monthly bill. Our customer service team is happy to assist you. We appreciate the opportunity to serve this wonderful seaside community.
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FAQ
How to pay a water bill in Cape Coral, Florida?
How do you know your water bill?
What is the phone number for Cape Coral stormwater?
Does Cape Coral have a new utility billing system?
The City of Cape Coral has launched a new utility billing system as of Feb. 2. “The software will improve efficiency, accessibility, and responsiveness to better meet the needs of Cape Coral’s utility customers,” the city said in a release. “As a result, customers will notice new billing statements beginning in February.”
Does Cape Coral offer online billing & payment?
The City of Cape Coral is pleased to announce the transition to a new online billing and payment solution is complete and the system is now open for customer enrollment.
When will Cape Coral’s new billing software be available?
The software will improve efficiency, accessibility, and responsiveness to better meet the needs of Cape Coral’s utility customers. As a result, customers will notice new billing statements beginning in February. The billing conversion will take place from January 25 to February 1, during which time customers will have access to limited services.
How will a new utility statement system help Cape Coral?
In addition to producing utility statements with a new look and feel, the system will improve efficiency, accessibility, and responsiveness to better meet the needs of Cape Coral’s utility customers.