Located in the beautiful western region of Kentucky, Jackson Purchase Energy provides reliable electric service to over 36,000 homes and businesses. As a Jackson Purchase Energy member, it’s your responsibility to pay your electric bill on time each month. The cooperative offers several convenient payment options to fit your needs.
This guide will walk through the various ways to pay your Jackson Purchase Energy electric bill We’ll cover online payments, the mobile app, in-person payments, auto-draft, credit card payments, and more. Whether you prefer the ease of technology or appreciate a human touch, there’s a payment method that suits your lifestyle
Paying Online
In terms of speed and ease, SmartHub is the best way to pay your Jackson Purchase Energy bill online. SmartHub is the cooperative’s online account management system. It makes it easy for members to see how much they’ve used, make payments, set up automatic payments, and more.
To start using SmartHub, visit www. jpenergy. com and click on the “My Account” tab. This will direct you to the SmartHub login page. If you don’t already have an online account, it’s easy to make one with the information from your Jackson Purchase Energy account.
Once logged in to SmartHub you can view your current bill see payment history, monitor daily usage, and make secure online payments by credit card, debit card, or electronic check. Payments post instantly to your account.
Using the Mobile App
Jackson Purchase Energy also has a free app for Android and Apple phones that can be used in addition to their website. When you use the JPEC app on your phone or tablet, you can easily manage your electric account.
Through the app, you can pay your bill, view monthly usage, make service requests, and opt in to receive important notices. Download the JPEC app to enjoy SmartHub access on the go.
Paying by Phone
To make a quick one-time electric bill payment over the phone simply call Jackson Purchase Energy at (855) 386-9920. The automated phone system is available 24/7 and accepts Visa MasterCard, and Discover card payments up to $600 per transaction.
You can also call during regular business hours to speak with a member services representative who will gladly assist you in making a payment by credit card, debit card, or electronic check.
Paying In Person
For those who prefer the familiar routine of paying bills in person, you can stop by one of Jackson Purchase Energy’s office locations:
- Main Office – 6525 US-60, Paducah KY
- Mayfield Office – 1211 W Broadway, Mayfield KY
Both locations accept cash, check, money order, and credit/debit card payments. Visiting the office allows same-day posting of the payment to your account.
Paying at a Kiosk
Jackson Purchase Energy has two convenient self-service kiosks for quick bill payment – one located at Banks Market on Lone Oak Rd and one at the Southside Walmart on Irvin Cobb Dr.
The touchscreen kiosks accept cash, checks, and credit/debit payments. Kiosk payments post instantly to your account. It’s a fast, easy way to pay on your schedule.
Paying at Local Retailers
You can also pay your Jackson Purchase Energy bill at over 200 local Dollar General, Family Dollar, CVS, and Walgreens stores. Just open your JPEC app or reference your paper bill for the payment barcode. A $1.50 service fee applies per transaction.
Signing Up for Auto-Draft
For maximum convenience, consider enrolling in Jackson Purchase Energy’s automatic bank draft program. This authorizes the cooperative to automatically withdraw your bill payment each month directly from your checking or savings account.
You’ll still receive a monthly bill detailing your electric usage. But on the due date, your payment will be drafted automatically so you never have to worry about late fees. Complete an auto-draft form available on the website or by calling.
Benefits of Going Paperless
Along with auto-draft, you can also go paperless with your Jackson Purchase Energy account. Instead of mailed paper bills, you’ll receive email notifications when your e-bill is ready to view and pay online through SmartHub.
Going paperless reduces waste and clutter while keeping all your account details securely online. Enable paperless billing when registering your online account. Receive bills anywhere with your computer, smartphone, or tablet.
As your trusted electric provider, Jackson Purchase Energy offers several ways to simplify bill payment. Pay online, by phone, at a kiosk, or in person. Consider auto-draft and paperless billing to save time. We’re here to help with any questions!
2023 Jackson Purchase Energy drive-thru registration
FAQ
Where can I pay my Jackson Purchase electric bill?
Where does Jackson Purchase electricity come from?
What payment options does Jackson Purchase energy offer?
Jackson Purchase Energy offers several payment and billing options for your convenience. Automatic Bank Drafting You can arrange for your payment to be automatically deducted from your checking account each month. You will still receive a bill for usage; however, instead of sending a payment, your checking account will be debited automatically.
How do I pay my Jackson Energy Bill at a kiosk?
A new feature on Jackson Energy bills makes paying at a local kiosk easier. Your electric bill now features a QR code for kiosk payments. If you’re paying at a kiosk, simply scan the code and it automatically accesses your account. For directions to any of our kiosks please visit: Kiosk Locations
How do I pay my Jackson EMC Bill?
Jackson EMC offers several ways to pay your bill. Our online and automated phone payment options are the most convenient, quickest and secure. By signing up for paperless billing, you’ll receive your monthly bill in your email inbox – instead of your mailbox.
How do I transfer funds from my bank to Jackson Purchase energy?
The transfer of funds from your bank to Jackson Purchase Energy will be shown on your checking account statement and will serve as your receipt. The payment will not be drafted from your account until the due date. You can request a bank draft authorization agreement by contacting any member service representative by phone or email.