Convenient Online Bill Pay Options for Glendale, Arizona Residents

The City of Glendale offers its residents multiple easy and convenient online bill pay options to manage utility payments. As a Glendale resident, you can take advantage of these simple online bill pay services to view statements, make one-time payments, set up recurring payments, and more

Overview of Online Bill Pay in Glendale

The City of Glendale provides water, sewer, sanitation, and other utility services to residents and businesses within city limits. The city offers online bill pay through two main platforms:

New Customer Connect Portal – This portal allows you to make quick one-time payments or set up an account to access statements and payment history You can sign up for auto-payments here as well
Paymentus – This upgraded payment system offers an improved user experience with more payment options. You can make one-time payments quickly without registering, schedule future payments, and save payment information securely.

Both options accept major credit cards, debit cards, eChecks, and popular digital wallets like PayPal, Venmo, and PayPal Credit Payments made through the online system are applied instantly to your account

Benefits of Paying Bills Online in Glendale

Paying your utility bills online with the City of Glendale offers numerous benefits:

It’s free – The city does not charge any fees for online payments.
Flexibility – Make payments anytime from your computer, tablet, or smartphone.
Ease of use – The system is user-friendly and intuitive. Quickly make one-time payments without registering.
Security – Payment information is encrypted and securely stored.
Accessibility – View statements and account history anytime.
Convenience – Schedule future payments and set up recurring auto-pay.
Sustainability – Go paperless by opting out of mailed paper bills.
Speed – Payments are instantly applied to your account.

Step-by-Step Guide to Paying Your Bill Online

Paying your utility bill online with the City of Glendale is simple and straightforward. Here is a step-by-step guide:

For One-Time Payments

Go to https://www.glendaleaz.com/PayMyBill
Click on the “Paymentus” tab.
Enter your account number or phone number to pull up your account.
Click “Pay Now” to make a one-time payment.
Enter your payment details and submit.

To Set Up an Online Account

Go to https://myutility.glendaleaz.com/
Click “Register Now” and enter your information.
Create a username and password.
Verify your account through the email confirmation.
Login to your online account dashboard.
Manage payment methods, view history, set up auto-pay, and more!

Other Ways to Pay Your Bill in Glendale

Aside from online bill pay, the City of Glendale offers these additional payment options:

By phone – Call (623) 930-3639 to pay over the phone using their automated system.
Payment kiosk – Visit the kiosk outside the Glendale Civic Center Annex to pay with cash, card, or check.
Drop box – Drop off check or money order payments at the drop box on the Civic Center Annex.
By mail – Mail checks or money orders to P.O. Box 500, Glendale, AZ 85311-0500.
In person – Visit the city’s customer service desk at the Civic Center Annex.

Paying your utility bills online is the easiest and most convenient way for Glendale residents to manage payments. The City of Glendale offers user-friendly online bill pay options that allow you to pay one-time, set up recurring payments, store payment methods securely, and more. Paying online helps you stay organized, go paperless, avoid late fees, and save time.

New Customer Connect Portal

Click here to make a quick payment or register your account in our new Customer Connect portal, to view statements and usage history, sign up for Auto Payments, make a payment, and more:

We have a new customer portal to provide you safe and secure access to your account information and payment options. PAY BY PHONE – (623) 930-3639 KIOSK – Pay with cash, credit card, or debit card using our payment kiosk located just outside the customer entrance at the Glendale Civic Center Annex – 5752 W Glenn Dr., Glendale AZ 85301. The kiosk is available 24/7, 365 days per year and your payment will be immediately applied to your account. Have your utility bill or account number handy to use the kiosk. DROPBOX – For check or money order payments, use the drop box located on the east side of the Civic Center Annex. MAIL – Send checks to P.O. Box 500, Glendale, AZ 85311-0500 IN PERSON – Customer Service is now located at the Glendale Civic Center Annex – 5752 W. Glenn Dr. Our lobby hours are 8:00am to 5:00pm, Monday to Friday (excluding City observed holidays).

Glendale bill pay is easier than ever with the release of our all new, upgraded utility payment system from Paymentus. The new bill payment system includes an improved user experience and a “Pay Now” feature that allows you to make a quick payment without having to register for an online account.

You can make a payment with a credit card, debit card or eCheck. You can even use your favorite digital wallet options like PayPal, Venmo, and PayPal Credit. The additional enhancements include the ability to securely save your payment information and the opportunity to schedule a one-time future payment.

The new bill payment system enables Glendale customers to pay your way with the convenience and flexibility of a modern solution that embraces online and mobile preferences.

It’s free to use!
Make a one-time payment fast without registering
Pay using your preferred device — desktop, tablet or smartphone

Visa, Mastercard, Discover, and American Express
eCheck/ACH
PayPal, PayPal Credit, and Venmo

Utility Billing: How To Make An Online Payment

FAQ

How he can pay bill online?

There are two common ways to pay bills online: Pay companies individually via their websites or mobile apps, or authorize your bank or credit union to pay the bills from your account. There’s no need to do one or the other exclusively; use either method, or both, in whatever combination best suits your financial needs.

How do I cancel my Glendale Water and Power service?

You must be logged in to stop or transfer your service. Once you have logged into your account, navigate to Manage Services > Stop, Start, or Transfer Service, as pictured to the right. Please login below or register your account if you have not done so previously.

How do I contact the city of Glendale Water?

If you are interested in knowing more about urban irrigation, call the Water Services Department (623-930-4100). Click here for a high resolution version of the service area map. The quality of your drinking water is very important to us.

What is the phone number for the city of Glendale Arizona?

Please call our central number at 623-930-3600 to be routed to the correct location.

Where can I send a payment to the city of Glendale?

Or send your payment to City of Glendale, PO BOX 29099, Glendale, CA 91209. Drop Box – Drop off your payment at the main entrance and at the end of the driveway at 141 N. Glendale Ave. Glendale, CA 91206. Pay In Person – Visit us at 141 N. Glendale Ave. Level 2 Glendale, CA 91206.

What is Glendale’s new bill payment system?

The new bill payment system enables Glendale customers to pay your way with the convenience and flexibility of a modern solution that embraces online and mobile preferences. It’s free to use! How do I access this Service?

Where can I pay my utility bill at Glendale Civic Center?

Have your utility bill or account number handy to use the kiosk. DROPBOX – For check or money order payments, use the drop box located on the east side of the Civic Center Annex. IN PERSON – Customer Service is now located at the Glendale Civic Center Annex – 5752 W. Glenn Dr.

Where can I send a check or money order to Glendale Civic Center?

DROPBOX – For check or money order payments, use the drop box located on the east side of the Civic Center Annex. IN PERSON – Customer Service is now located at the Glendale Civic Center Annex – 5752 W. Glenn Dr. Our lobby hours are 8:00am to 5:00pm, Monday to Friday (excluding City observed holidays).