How and Where to Pay Your Reliant Energy Bill In Person

There are a few different ways to pay your monthly Reliant Energy electricity bill. It’s easy to pay online or automatically, but some customers would rather pay with cash or a money order. Reliant offers many bill pay locations in the Texas communities they serve.

Overview of Reliant Bill Payment Locations

Reliant gives customers various ways to pay in person

• At authorized payment centers like H-E-B, Walmart and Kroger
• At local convenience stores
• At Latin grocery stores
• By mailing a check or money order
• At walk-up payment sites around Houston

You can look up the many payment locations on the Reliant website and mobile app When paying in person, you typically need your Reliant account number and ZIP code.

Pay at Major Retailers

For convenient bill payment locations Reliant has partnered with major retailers like H-E-B, Walmart, and Kroger. There are hundreds of payment kiosks at these grocery and retail chains throughout Texas.

To find a location, go to Reliant.com/Bill-Payment and click the link for “CheckFreePay.” Enter your ZIP code and select Reliant as the payee.

When you get to the store, go to the customer service desk or payment kiosk, select “Bill Payment,” choose Reliant as the payee, enter your account number and pay your balance due. Your payment will apply to your account immediately.

Pay at Local Convenience Stores

For payments made in-person, Reliant has teamed up with convenience store chains like Flash Foods, Timewise, and Stripes, as well as big stores. These locations have Reliant pay kiosks in communities across Texas.

Go to the Reliant bill pay page and click the “Fidelity Express” link. Search for a participating store near you. At the store, use the kiosk to select Reliant, enter your account details and pay your bill.

Pay at Latin Grocery Stores

Reliant offers in-person payment through Latin grocery partners like La Michoacana stores. These neighborhood markets provide a convenient way to pay in Spanish.

Visit the Reliant website and click the link for “Barri Financial Group.” Search for La Michoacana or other Latin stores in your area. When you get to the store, go to the payment counter, choose Reliant, provide your account number and pay your balance.

Mail In Your Payment

To pay your Reliant bill by mail, send a check or money order to:

Reliant
P.O. Box 650475
Dallas, TX 75265-0475

Be sure to include your remittance stub, write your account number on the check, and allow 7-10 days for processing.

You can also overnight a mailed payment to:

Reliant Energy Retail Services
Dept: 650475
1501 North Plano Rd.
Richardson, TX 75081

Walk-Up Payment Locations

Reliant has authorized walk-up payment sites throughout the Houston area. These locations allow you to pay your electricity bill in person with cash, checks or credit cards.

Find a walk-up pay station on the Reliant site under “Ways to Pay.” Simply drive up, enter the lobby or retail location, provide your Reliant account details and make a payment. Payments post to your account right away.

Pay Using Barcodes

Reliant offers barcode bill payments at participating retailers like Dollar General, Family Dollar and Ace Cash Express. You can access and print barcode vouchers on the Reliant site to bring to these stores.

To use a barcode, log into your account and go to “Ways to Pay.” Click “Barcode Payments” to access your unique barcode. Print the barcode and take it with your payment to a nearby barcode retailer. Hand the voucher and payment to the cashier to have your bill posted.

Tips for Paying Your Bill In Person

• Have your Reliant account number ready when you get to the payment location
• Enter your account details carefully at kiosks to avoid posting errors
• Double check payment amounts before submitting
• Save your payment receipts and barcode vouchers
• Avoid paying near bill due dates to allow processing time
• Know the days and hours of walk-up locations before going
• Bring a pen to fill out any payment slips or forms
• Use exact cash for convenience store kiosks that don’t provide change

Benefits of In-Person Bill Payment

While online bill pay is convenient, some Reliant customers may prefer paying in person. Benefits include:

• Pay with cash or money order if you don’t have bank accounts set up
• Get same day payment processing and confirmation
• Speak with a store clerk or kiosk assistant if you need help
• Avoid waiting for the mail if paying near a due date
• Print barcodes anytime without accessing your account online

No matter how you choose to pay, Reliant offers flexible options to fit your needs and preferences. Check their website for retail locations so you can quickly handle your bill on the go.