A Comprehensive Guide to Paying Your City of Sherman Utility Bill

Living in the city of Sherman, Texas comes with the responsibility of paying your monthly utility bill for services like water, sewer, trash, and recycling. But paying your City of Sherman utility bill doesn’t have to be a hassle each month. With numerous payment options now available, you can choose the most convenient method for you.

In this complete guide we’ll provide everything you need to know to pay your City of Sherman utility bill. You’ll learn about online phone, mail, auto pay, and in-person payment options, discover how to go paperless, get tips to avoid late fees, and find available financial assistance if needed.

You can pay your utility bill in Sherman in a way that works for you, whether that’s online through the payment portal or by mailing a check to City Hall. Let’s take a look at what’s available!.

Convenient Online and Phone Payments

Their vendor, Invoice Cloud, lets the City of Sherman accept payments both online and over the phone. These choices let you safely pay your utility bill by card or e-check whenever it works for you, 24 hours a day, seven days a week.

First, go to the City of Sherman website and make an account. Then, you can pay online. After setting up your account, you can log in at any time to see how much money you have left and make one-time or recurring payments.

You also have the option to pay over the phone by calling the Invoice Cloud interactive voice response line at 1-877-631-7798. The automated system will guide you through making a payment using your phone

Both systems require your 12-digit utility account number found on your monthly bill. With online and phone payments you can avoid the hassle of writing and mailing checks each month.

Paying by Mail

If you prefer sticking with traditional mail, you can send your utility bill payment to:

City of Sherman
P.O. Box 2039
Sherman, TX 75091-2039

Be sure to include your payment stub from your utility bill. Allow 5-7 business days for delivery and processing to avoid potential late fees.

Pay In Person

For those who like the assurance of paying your bill in person, you can drop off utility payments at Sherman City Hall located at:

220 W Mulberry St
Sherman, TX 75090

City Hall is open Monday-Friday from 7:45am-5:00pm to accept cash, check, or money order payments.

Enroll in AutoPay

The most convenient way to ensure your utility bill gets paid on time each month is by enrolling in auto pay through the City of Sherman. This automatically deducts your balance from your chosen payment method on the due date.

To sign up for auto pay, complete the authorization form available on the City website and return it to City Hall with a voided check. You can also establish automatic payments through your online account portal.

With auto pay, you’ll avoid late fees and free yourself from having to manually pay each month.

Go Paperless with eBills

In addition to auto pay, you can go entirely paperless by opting into electronic billing. This allows you to receive and view your monthly utility statements online rather than through traditional mail.

To go paperless, simply log into your online account and change your delivery preferences to eBills rather than paper. You’ll get an email each month to view and pay your new statement online.

Going paperless allows you to get rid of excess paperwork and reduces waste.

Avoid Late Fees

Utility bills from the City of Sherman are due by the 10th of each month. If your payment is not received by the due date, you will incur a 10% late penalty fee.

Setting up automatic payments is the easiest way to avoid late fees altogether. But if you do happen to pay late, you can avoid potential service disruption by paying as soon as possible. Just be prepared for the late fee to apply.

Payment Assistance If Needed

If you are experiencing financial hardship and struggling to cover the cost of your utility bill, the City of Sherman does offer payment assistance programs based on need and eligibility.

You can contact City Hall at 903-892-7237 to learn more about available bill pay assistance options. They can walk you through the application process to see if you qualify for any utility financial relief.

Customer Support

If you ever have any questions or issues related to your City of Sherman utility account or bill pay, the customer service team is here to help. You can call 903-892-7237 or email [email protected]. Helpful representatives are available during business hours to assist.

Choose the Best Option for You

At the end of the day, paying your City of Sherman utility bill should be quick and convenient using whichever method fits your needs.

Take advantage of modern options like online, phone, and auto pay to simplify the process. Or stick with traditional mail and in-person payments if you prefer. Either way, pay smarter and make bill payment a breeze each month.