A Step-by-Step Guide to Paying Your Magic Valley Electric Bill Online

Having reliable electric service is crucial for every home and business. If you are a member of Magic Valley Electric Cooperative (MVEC), you should know how to manage your account so that you can pay your bills and get your electricity. The fastest and easiest way to keep your electric bill in good standing is to pay online. This complete guide will show you how to set up an online account with MVEC and use it to pay your monthly bill online.

Enrolling for Online Bill Pay

To start paying your bills online, go to magicvalley.com, which is MVEC’s website. coop. In the top menu bar, click on “My Account” then select “Pay Bill. ” This will redirect you to MVEC’s customer portal at billing. magicvalley. coop.

If you already have an online account, simply log in with your username and password. Otherwise, click “New User” to set up your account. You’ll need to provide some basic contact details including:

• Name
• MVEC Account Number
• Last 4 digits of SSN
• Email address
• Phone number

Create a secure username and password. Read and accept the terms of use Once your registration is complete, you’ll receive a verification email. Click the link inside to activate your online account

Logging In to Pay Your Bill

To log in and access your MVEC account go to billing.magicvalley.coop and enter your username and password in the fields provided.

Once logged in, your account dashboard displays your current balance due, due date, recent account activity, energy usage graphs and other helpful information.

Making a One-Time Payment

When logged into your online account paying your current electric bill is quick and easy

1. Select “Make Payment” from the left menu or the button on your dashboard.
2. Choose whether to pay the full balance due or enter a custom amount.
3. Select your payment method – debit card or credit card.
4. Enter your card details and submit.

The bill amount will be immediately deducted from your payment card. You’ll receive an email confirmation once your payment is successfully processed.

Setting Up Recurring Payments

For maximum convenience, MVEC lets you enroll in auto-pay to have your electric bill paid automatically each month on the due date. No more worrying about late fees!

On your account dashboard, choose “Recurring Payments” in the left menu. Click on “Add New Recurring Payment.” Select whether to pay the full balance or fixed amount each month. Choose your debit/credit card on file and submit.

Your payments will now process automatically going forward. You’ll receive email notifications whenever a recurring payment succeeds or fails so you can update your payment method if needed.

Managing Payment Methods

To update the debit/credit card tied to your MVEC online account, choose “Payment Methods” from the left menu.

Here you can:

• Add a new card
• Edit an existing card
• Change your default payment method
• Remove old cards

Keeping your payment information current ensures any automatic payments you’ve set up can continue without interruption.

Viewing Billing History

You can view past electric bills and payment history by selecting “Billing History” from the left menu. Search for statements during a custom date range or click on a specific statement to view details.

Your billing history makes it easy to:

• Compare electric usage month-to-month or year-over-year
• Review previous charges
• Confirm past payments
• Access statements for tax purposes

Going Paperless

Save time and trees by enrolling in paperless billing. Under “My Profile,” check the box next to “Go Paperless” and provide your current email.

You’ll get an email each month when your new statement is ready to view. Log in anytime to pull up your latest bill rather than waiting for a paper copy in the mail. It’s faster, more secure, and environmentally friendly.

Getting Account Alerts

Take control of your electric account by setting up custom alerts to receive notifications for:

• Outages in your area
• Payment received
• Payment failed
• Bill ready
• Past due balance
• Credit balance on account

Choose alerts by text, email or both so you never miss an important update. Manage alerts under “Notifications” in your account menu.

Getting Payment Assistance

If you’re struggling to pay your MVEC bill, payment assistance options may be available, including:

• Payment arrangements
• Average monthly payment plans
• Low-income assistance programs

Contact an MVEC representative for help at 1-866-225-5683. Keeping your account balance in good standing is important, and MVEC will work with you.

Managing your electric account online with MVEC gives you access, convenience and control. Pay bills electronically, set up autopay, monitor usage, go paperless, and more. Follow this guide to easily pay your co-op bill online each month.