How to Pay Your Water Bill Online with Polk County Water Authority

Paying your water bill to Polk County Water Authority is now easier than ever thanks to online bill pay. With just a few quick clicks you can view your balance and securely pay from your computer or mobile device.

In this comprehensive guide, we’ll walk through everything you need to know to start paying your Polk County water bill conveniently online

Why Pay Your Water Bill Online?

Here are some of the major benefits of paying your Polk County Water Authority bill online

• Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to the office.

• Speed – Payments post instantly, so no processing delays. Avoid late fees.

• Options – Use credit/debit cards, checking, savings. Set up auto-pay.

• Tracking – Monitor account balance and view past statements.

• Paperless – Go green by reducing paper bills and checks.

• Secure – Payment site uses encryption to protect your data.

• Reminders – Get email/text alerts to never miss a payment.

Paying online gives you more control and makes managing your water account easier than ever. Now let’s walk through the simple process step-by-step.

Step 1: Navigate to the Payment Website

To get started paying your Polk County water bill online, go to:

https://www.polkwaterauthority.com/pcwa/page/online-bill-pay

This is the official payment portal managed by Polk County Water Authority. Bookmark it for quick access anytime.

Step 2: Register for a New Account

If paying online for the first time, you’ll need to register for a new account. Look for the “Click Here to register online” link.

You’ll need to provide:

• Account number
• Email address
• Phone number
• Password

Your account number can be found on your paper bill. Choose a secure password.

Step 3: Verify Your Information

Double check that all the details entered are correct, especially your account number. Inaccurate information may delay account access.

Polk County Water Authority will verify your information matches their records before approving online access.

Step 4: Log In to Your Account

On return visits, click “Click Here to login” and simply enter your email and password.

This will bring you to your account dashboard to view your balance, make payments, see past bills, and more.

Step 5: Select Payment Method

Before paying your bill, you’ll need to set up your payment method. Options include:

• Debit or credit card
• Checking account – processes as e-check
• Savings account

Enter your card or bank details. The site uses encryption to keep your information secure.

Step 6: Pay Your Water Bill

You’re ready to pay your Polk County water bill online in just a few quick steps:

1. Review your account balance due – it should match your latest paper statement.

2. Enter the payment amount. You can pay in full, a portion, or other amount.

3. Double check payment details to ensure accuracy.

4. Submit the payment.

Your payment will instantly post to your water account for on-time payment.

Set Up Automatic Payments

For maximum convenience, you can enroll in auto-pay. This automatically pays your water bill on the due date each month.

Just select your preferred payment amount and method. Then relax knowing your bill is handled automatically.

Payment Confirmations and Receipts

No matter how you pay, you’ll receive an on-screen confirmation number after submitting payment.

You’ll also get an email receipt containing details like:

• Payment amount
• Account number
• Date paid
• Payment method

Keep these receipts for your records or tax purposes.

Account Management Tips

Here are some other useful things you can do in your online account:

• Update contact information if you move
• Go paperless by enrolling in e-bills
• View water usage graphs and history
• Set up reminders to avoid late fees
• Store payment methods for faster checkout
• Print past statements and bills
• Monitor your balance and due date

Get Support from Polk County Water Authority

If you need help with online bill pay, contact Polk County Water Authority:

• By phone at 770-748-6001 during business hours
• In person at the office at 1381 Rockmart Hwy
• By emailing [email protected]

The Polk County water billing staff can assist with account access, payments, balances, and any other questions.

Avoid Late Fees and Service Disruption

Paying online helps avoid two unfortunate outcomes – late fees and water service disruption.

Late fees apply if payment is received after the due date. Fees range based on how late payment is.

If a bill is left unpaid for too long, your water service can be disconnected – meaning no water!

Avoid these by paying on time every month through the convenient online portal. Use text/email reminders so your due date never sneaks up on you.

Summary: Paying Water Bills Online is Easy

Hopefully this guide provided everything needed to easily pay your Polk County water bill online.

The payment website offers a fast, secure, and hassle-free way to take control of your water account. You’ll wonder how you ever paid bills the old-fashioned way!

Register for an account today to start enjoying all the benefits of online bill pay. It just takes minutes to sign up and start paying your water bill conveniently online.