Paying your water bill to Highline Water District is easy and convenient with their online payment system In this comprehensive guide, I’ll explain the different ways you can pay your bill either online, by phone, mail or in person
Online Bill Pay
Paying online at Highline’s website is the quickest and most convenient way to pay your water bill.
You have two options
1. QuickPay
QuickPay allows you to make a one-time payment without logging in or setting up an account. Just enter your account number, ZIP code, and payment details to pay your current balance.
2. Login to Your Account
By registering for an online account, you can unlock additional features:
- View payment history
- Set up automatic payments
- Manage billing preferences
- Go paperless
To sign up, click “Register” and provide your account details and email address.
Once registered, you can log in anytime to make a payment, even on your mobile device. Payments can be made from a bank account or with Visa, Mastercard, Discover.
Online payments are processed by Point & Pay, a secure third-party service. Your payment is typically applied to your Highline account within 1-2 business days.
Pay by Phone
To pay your water bill over the phone:
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Call Highline at 206-824-0375.
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Select the billing/payments option.
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Enter your Highline account number and credit card details.
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Your payment will be processed immediately.
You can also use the 24/7 automated phone system to make a payment anytime.
Pay by Mail
To pay by check or money order:
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Make your check payable to Highline Water District.
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Write your Highline account number on the check memo line.
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Mail to:
Highline Water District
PO Box 34410
Seattle, WA 98124-1410
Please allow 5 business days for mailed payments to be received and processed.
Pay in Person
You can pay your water bill in cash, check or credit card at the Highline Water District office:
Highline Water District
23828 30th Ave S
Kent, WA 98032
The office is open Monday-Friday from 7 AM to 4 PM, excluding holidays.
Payment Processing Time
Allow up to 2 business days for any payment you make to be applied to your Highline account, whether paying online, by phone, mail or in person.
Your current account balance shown online does not reflect payments made within the last 1-2 days.
Late Fees
To avoid late fees, make sure your payment is received before the due date shown on your water bill statement.
If your payment is received after the due date, you will incur a late penalty – typically 1.5% of the overdue balance.
Chronic late payments may result in water service interruptions per Highline’s policies.
Account Management
Your online account at Highline allows you to:
- View current and past water usage
- Opt in to paperless billing
- Update contact information
- Set bill reminders
- And more!
Managing your account online is the best way to stay on top of your water utility service.
Payment Assistance
If you are having difficulty paying your water bill, Highline offers payment arrangements and assistance programs for customers in financial hardship.
Contact their customer service team to learn about available bill pay assistance options and avoiding shutoffs.
Reliability
Highline Water District provides reliable, high-quality water service to over 36,000 customers in southwest King County. Their system includes:
- 2 treatment plants
- 12 reservoirs
- Over 350 miles of water mains
As a municipal utility, they are accountable to the communities they serve.
Contact Information
Contact Highline Water District customer service with any questions or issues:
- Email: [email protected]
- Phone: 206-824-0375
- Website: http://www.highlinewater.org
Their team is available to help with billing, start/stop service, leakage, conservation programs and any other needs you may have.
Summary
Paying your Highline Water District bill quickly online is the most convenient option. With mobile accessibility, automatic payments and account management, going paperless makes sense. Stay current on your bill to avoid late fees and potential service disruptions. Customers in need can inquire about financial assistance. Keep the water flowing to your home or business by making prompt payments.
Pay Water and Sewer bills online
FAQ
Where does the Highline Water District get its water from?