How to Pay Your City of Beaverton Bill Online

Residents of Beaverton can pay their utility bills quickly and easily online through the City of Beaverton. Through Civic Pay Online, you can make one-time payments or set up automatic payments to happen on a regular basis. Here is everything you need to know to pay your City of Beaverton water, sewer, stormwater, and other bills online.

Overview of City of Beaverton Utility Billing

The City of Beaverton provides utility services like water sewer stormwater management, street lighting, and more to residents and businesses located within the city limits. Customers receive monthly or bi-monthly utility bills detailing the charges for services based on usage.

The date that payment is due is printed on your printed utility bill statement. Customers are asked to use the City’s Civic Pay Online portal to pay their bills so that they are processed quickly and without having to pay late fees. You can also pay by phone, mail, or drop box, but the money may take longer to reach you.

Benefits of Paying Your Bill Online

There are several good reasons to use the Civic Pay Online system to pay your City of Beaverton bills and utilities:

• Convenience – Pay anywhere 24/7 with an internet connection. Avoid mailing bills or visiting City Hall.

• Payment Tracking – Payment history is stored in your online account for easy reference

• Automatic Recurring Payments – Set and forget bill pay instead of remembering each month.

• Receipts – Receive instant email confirmation with payment details for your records.

• Avoid Late Fees – Online payments process faster, reducing risk of paying after the due date.

• Account Management – View statements, balance, usage and payment history in one place.

• Go Paperless – Reduce clutter and waste with online statements rather than mailed paper bills.

How to Pay Your City of Beaverton Bill Online

Follow these simple steps to pay your utility or other City bill conveniently on the Civic Pay Online website:

1. Visit the Civic Pay Online portal at https://beaverton.merchanttransact.com

2. Click “Register” to create a free account and profile if paying online for the first time.

3. Log in with your newly created username and password.

4. Click “Make Payment” and select City of Beaverton from the payee list.

5. Enter your 10-digit City account number found on your statement.

6. Select the account(s) and amount(s) you wish to pay.

7. Enter payment method and details. Accounts can be saved for future use.

8. Review payment summary and click “Submit Payment” to complete the transaction.

And that’s it! The online process takes just a few minutes. You’ll receive instant email confirmation that your City of Beaverton bill payment was processed successfully.

Setting Up Recurring Payments

Rather than manually paying each month, you can enroll in automatic recurring payments through the Civic Pay Online system. This ensures your City of Beaverton bills are always paid on time, avoiding any late payment penalties.

When logged into your Civic Pay Online account, click on “Recurring Payments” and select City of Beaverton. Enter your utility account number and desired payment amount. Choose the frequency such as monthly or bi-monthly. Select the process date you want payments to initiate each period.

Double check that the payment details are accurate. Confirm and submit to activate automated recurring bill pay. You can modify or cancel the scheduled payments at any time through your online account dashboard.

Payment Method Options

Civic Pay Online offers flexibility in how you fund your City of Beaverton bill payments:

• Bank Account – Securely link checking or savings accounts to transfer funds.

• Credit/Debit Card – Visa, MasterCard, American Express and Discover cards are accepted.

• Electronic Check – Use your routing and account number to process as a direct withdrawal.

• Cash – Take your payment stub to an authorized retail location to pay with cash.

• Mail – Send a paper check or money order with your remittance stub.

For instant processing and convenience, automatic bank account withdrawals or card payments are recommended. But choose the option that works best based on your needs and preferences.

Payment History and Statements

One helpful feature of paying your bills through Civic Pay Online is easy access to payment history and past statements. Logged in users can view:

• Payment amounts, date paid, and method for the last 18 months

• Statements and billing details for the last 12 months

• Pending scheduled payments or automatic recurring transactions

• Balance and usage statistics by individual account

This provides helpful transparency into your City of Beaverton billing details any time. No need to dig through paper files.

Account Management and Updating Profile

You have full control to manage your Civic Pay Online account profile and settings. Options include:

• Updating name, address, phone, email

• Adding additional City accounts to your profile

• Storing payment methods like bank accounts or credit cards for future transactions

• Editing or cancelling scheduled recurring payments

• Enrolling in paperless billing to receive statements electronically

• Changing username, password or security question

Be sure to keep your contact information current to receive important account notifications. Adjust payment dates or amounts anytime based on your evolving needs.

Security and Privacy

Civic Pay Online utilizes industry standard encryption and security measures to keep your data safe and prevent fraud. No sensitive financial information is ever stored on City of Beaverton systems. You can pay with confidence knowing:

• Secure socket layer (SSL) technology encrypts data entered and displayed within the portal.

• Your full payment card number is never shown or stored.

• Your online profile and payment information is password protected and accessible only by you.

• Your data is protected by firewalls and regularly audited security protocols.

• The City does not have access to your financial data – only the payment processing provider.

Getting Help with Civic Pay Online

If you have any trouble using the Civic Pay Online system, the City of Beaverton wants to help. Start by reviewing the FAQs and How-To Guides provided within the portal. For further assistance, contact the City of Beaverton utility billing department:

• By phone at (503) 526-2460 during normal business hours
• Email utilitybilling at [email protected]
• In person at City Hall Utility Billing office

Representatives can walk you through the website and answer any questions about your City accounts, statements or using the online bill pay system.

Avoid Late Fees With Proper Payment Timing

To avoid penalties for paying late, be sure to consider processing time for the different payment methods. While Civic Pay Online payments are credited instantly to your account, other options take longer:

• Mail payments take about 5 business days to receive and process.

• Drop box payments take 2-3 days reach the billing department and get entered into the system.

• Phone payments made during business hours will process same day, but after hours or weekends will be delayed.

Building in a buffer of about a week is recommended when utilizing slower payment channels, so the transaction posts by your due date. Online payments give you more leeway with instant processing.

You can also enroll in text or email reminders through your Civic Pay account, so your upcoming due date and balance are always top of mind.

Can I Pay at City Hall?

The City of Beaverton does offer in-person payment services at the cashier desk inside City Hall during normal business hours. This can be a helpful option for customers lacking internet access or preferring to pay face-to-face.

To pay your utility or other City bill in person, simply visit City Hall during open hours and bring your current statement showing the account number and amount due. The cashier can accept:

• Cash payments
• Check payments
• Money order payments
• Credit/debit card payments

You’ll receive a printed receipt showing your payment was processed directly through the City’s system. Just be aware that in-person payments made after hours or on weekends will not post until the next business day. So plan ahead to pay on time and avoid late fees.

Enroll in Paperless Billing

An eco-friendly option to consider is going paperless with your City of Beaverton utility billing. When you register for an account on Civic Pay Online, you can opt to receive statements electronically rather than through the mail.

You’ll get an email each month letting you know your new statement is available to view and pay online. This saves paper and cuts down on clutter. Any time you need to reference a past statement, your online account stores 12 months of history.

Paperless billing is just another way the Civic Pay Online system offers convenience, organization and environmental benefits. Stop receiving wasteful mailed statements and go digital!

Is Automatic Bill Pay Right for Me?

Deciding whether to utilize automatic recurring bill payments requires looking at your unique needs and preferences. There are pros and cons to weigh with automated billing:

Pros

• Ensures you never miss a payment and incur