Receiving medical treatment in an emergency room often leads to a substantial bill. Compass Emergency Physicians provides services in emergency departments across multiple states. If you were treated by one of their physicians, you will receive a separate bill from them. In this article, we explain how to understand and pay your Compass Emergency Physicians medical bill.
Compass Emergency Physicians employs over 1000 board-certified emergency medicine doctors and other providers across 9 states They offer staffing services to hospital emergency rooms and urgent care centers Their physicians provide quality care when you need it most.
After receiving emergency medical services from a Compass Emergency Physician, you will get a bill from them separately from the facility fee bill. The physician services bill covers their professional fees for evaluating and treating you. Here is a step-by-step guide on how to manage this bill:
Review Your Compass Emergency Physicians Bill
The Compass Emergency Physicians bill provides a summary of charges for the services rendered by the emergency doctor who treated you. Carefully review the date of service treatment details and amount owed. Bills are mailed to the address provided at the time of service.
Check that your Compass bill is correct by comparing it to the itemized statement from the hospital or facility. Common emergency room services that show up on Compass bills are evaluations, consultations, procedures, image interpretation, lab work, medications, and supplies.
The Compass bill will not include fees for the emergency room facility, inpatient admission, ambulance transportation, or other providers. Hospitals contract Compass physicians, but bill for their facility fees separately.
Submit Claim to Your Insurance Provider
The next step is to send your health insurance company the Compass Emergency Physicians medical bill so they can process it. Compass will bill you directly first, even if you gave them your insurance information at the time of service.
Make a copy of the bill and submit it to your insurance carrier with a claim form. Provide details like the date of service, provider name, treatment services, and diagnosis codes. Compass is in-network with many major insurers, which can lower your out-of-pocket costs for emergency care.
Your insurer will determine coverage amounts and send you an Explanation of Benefits. Expect to pay any copays, deductibles, or coinsurance amounts not covered.
Check Your Online Compass Patient Account
You can also access billing details and make payments through your Compass Patient Account portal online. First, go to http://compassemergency.acryness.com/ and click on “Enroll” to create an account using your account number.
Once logged in, you can view your account activity, current balance, make a payment, set up a payment plan, and more. Managing bills online with Compass is fast, easy, and secure. The portal allows you to take control of your billing and payment process.
Consider Applying for Financial Assistance
If the emergency bill causes financial hardship, Compass may offer financial assistance or a payment plan. Compass offers both uninsured and insured financial assistance if you meet certain income criteria.
To be considered, complete a Financial Assistance Application available on the Compass website and submit with income documentation. You may qualify to have a portion or entire balance waived or set up affordable monthly payments.
Compass also offers payment plans to split balances over 3-6 months. Contact their billing department to discuss options if paying the full balance upfront is difficult.
Call with Questions About Your Bill
If you have any questions regarding your Compass Emergency Physicians medical bill, contact their billing department for assistance:
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For Dates of Service PRIOR to 1/1/2024: Call (513) 281-4582
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For Dates of Service AFTER 1/1/2024: Call (877) 882-5644
The Compass billing team can explain charges, insurance coverage, financial assistance, balance queries, and take payments over the phone. Calling also allows you to set up payment arrangements that work with your budget.
Payment Options and Methods
Compass offers multiple payment options to resolve your emergency room physician bill:
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Pay online through your Compass Patient Account. Use a card or e-check.
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Pay by phone using the Compass billing department numbers above.
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Pay by mail with check or money order payable to Compass Emergency Physicians.
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Pay in person at local Compass office. Call to ask about locations.
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Auto pay through your Compass Patient Account to have payments automatically drafted from your account.
Payments are due upon receipt of your bill. Pay promptly to avoid late fees or being sent to a collections agency which negatively hurts your credit score.
Negotiate Your Bill if Unaffordable
If the total emergency bill with facility and physician fees is unaffordable based on your income, negotiate with the billing departments. Many times they are willing to offer reasonable discounts or extended financing options if you cannot pay the full amount.
Be polite when asking for relief; explain your financial hardship and ability to pay only a certain amount per month. Negotiating medical bills is often successful if balances are negotiated prior to being sent to collections.
Having an emergency medical issue can be stressful enough. By understanding your Compass Emergency Physicians bill and payment options, you can take control and manage the billing process. Use online payments, financial assistance, or negotiate with Compass to find a reasonable solution that works for your budget.
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FAQ
Is Compass emergency physician legitimate?