Having natural gas service provides heating and energy to power your home. Cascade Natural Gas delivers this essential utility to over 300,000 customers across Washington and Oregon. As a customer you are responsible for paying your Cascade Natural Gas bill on time each month. This article will explain your gas bill, payment options and tips to manage your account online.
Cascade Natural Gas is committed to providing reliable, affordable natural gas service. Gas meters measure your home’s usage, which is billed monthly Payment is due within 16 days of the billing date to avoid late fees Read on to learn how to understand your bill and the easy ways to pay it.
Review Your Monthly Gas Bill
Cascade Natural Gas bills residential customers on a monthly cycle. Your paper or electronic bill will include:
- Service address
- Account number
- Billing period dates
- Previous and current meter readings
- Total gas units used
- Itemized charges
- Total amount due
- Due date
Carefully review the usage and charges each month. Compare to prior months to spot irregular usage that may indicate leaks. Contact Customer Service if you have any bill questions.
Know Your Payment Due Date
The due date for payment is typically 16 days after the billing date printed on your Cascade Natural Gas statement. Payments received after the due date will incur a late fee of 1% assessed on the overdue balance.
To avoid late fees, I suggest that you pay your bill as soon as you get it. Put the due date on your calendar to help you remember to pay on time.
Pay Online
Through the online account portal at https://www.cascadenaturalgas.com is the fastest way to pay your bill. cngc. com/customer-service/online-account-services/. Register for an online account using your account number.
You can then securely view your bill and make electronic payments from your bank account at no charge. Online payments process immediately to your account. I really like the convenience of paying online 24/7.
Pay By Phone
Call 1-833-425-1694 to make automated Cascade Natural Gas bill payments over the phone anytime using Paymentus. Have your account number and payment details ready.
Follow the voice prompts to enter your information and pay with your credit/debit card or bank account. Phone payments go through quickly without waiting on hold.
The Paymentus fee is $1.89 per transaction. I use phone payment when I want to make a quick one-time gas bill payment.
Pay By Mail
To pay your Cascade Natural Gas bill by mail, send a check or money order made out to:
Cascade Natural Gas
PO Box 5600
Bismarck, ND 58506-5600
Include your payment stub from your gas bill in the return envelope provided. Allow 5-7 business days for the mailed payment to reach the processing center and post to your account.
I only use mail payment when I don’t have time to pay online before the due date. Just make sure to account for the mailing transit time.
Pay In Person
You can pay your Cascade Natural Gas bill in person at one of the authorized Western Union payment locations. Visit https://www.cngc.com/customer-service/payment-options/ to find a location near you.
Bring your current bill and pay by cash, check, or money order. Get a receipt as proof of payment. In-person payments are immediately applied to your account.
I go to an authorized payment center if I need same day payment processing or have questions for the staff. But locations have more limited hours.
Budget Payment Plan
Cascade Natural Gas offers a Budget Payment Plan to even out monthly payments over the year. You pay a calculated monthly average rather than actual usage amounts.
This helps avoid high winter bills when gas usage increases. Contact Cascade Natural Gas to enroll in Budget Billing. Make sure to still pay the monthly budget amount on time.
Payment Assistance
If you are struggling to pay your Cascade Natural Gas bill, contact them to ask about bill payment assistance programs and extend due dates. It is important to maintain gas service to your home.
Managing your Cascade Natural Gas account online provides fast, secure payment options 24/7. Go paperless to receive electronic statements and reminders. Carefully monitoring your monthly usage can also help control costs. Reach out for payment help if needed. Stay warm and safe!
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Cascade Natural Gas Budget Payment Program
How do I pay my Cascade Natural gas bill?
Pay your utility bill with cash or check and there is no charge for this service. Make sure to bring your Cascade Natural Gas bill with you to ensure correct payment processing. Please Note: If you are paying on a Disconnection of Service Notice, please contact Cascade Natural Gas at 888-522-1130 to let us know that payment has been made.
How do I automatically pay my natural gas bill?
Automatically pay your bill each month by authorizing Cascade Natural Gas to withdraw your payment from your financial institution on your bill’s due date. This date will be shown on your bill stub. Enroll electronically by logging in and clicking the button “Automatic Payments”, located on the Payment Center page.
What is Cascade Natural Gas Online Account Services?
Cascade Natural Gas’ Online Account Services offer a great way to conveniently and securely manage your account online. You can access Online Account Services from any device 24/7. That means you can log in to your account, using our mobile friendly site, any time of day.
What payment options does Cascade Natural gas support?
Below are payment options supported by Cascade Natural Gas. Cascade Natural Gas offers many convenient payment options designed to make your bill paying as easy as possible. Make an online payment from your active U.S. checking account. It’s an easy and secure way to view and/or pay your bill free of charge online 24/7.