How to Pay Your San Jacinto Water Bill

Paying your water bill to the City of San Jacinto is easy and convenient with multiple payment options now available Read on for a complete guide on managing and paying your San Jacinto water utility bill online, by phone, in person, or by mail.

Overview of San Jacinto Water Bill Payments

The City of San Jacinto bills and provides water service to homes and businesses in the city water service area. Customers can pay their water bills:

• Online through the payment portal
• By phone with the Paymentus system
• In-person at City Hall
• Via mail by check

Keep reading for more details on using these current payment methods to pay your San Jacinto water bill on time and avoid any late fees or service disruption,

Online Bill Pay Through Payment Portal

The City of San Jacinto wants people to pay their water bills online through their secure online payment portal so that the process goes more quickly and is more convenient.

To pay your water bill online:

1. Visit sanjacintoca.gov and go to the water billing page
2. Click on the link to access the online payment portal
3. Enter your 10-digit account number and any other credentials
4. Select your water account and enter payment amount
5. Provide debit/credit card details or checking account info
6. Review details and submit payment

Online payments are processed instantly and provide payment confirmation.

Paying by Phone

Call the City’s automated phone payment system anytime to make a payment.

To pay by phone:

1. Call 877-260-7818 for the payment line.
2. Follow prompts and enter your 10-digit account number.
3. Enter payment amount for your water bill.
4. Provide debit/credit card or checking account details.
5. Stay on the line for your payment confirmation number.

The phone system is available 24/7 for your convenience.

In-Person Payments

You can visit City Hall in San Jacinto to make water bill payments in-person during business hours:

• Monday to Thursday 8am – 5pm
• Closed Fridays and holidays
• Cash, check, money order, and card accepted

When paying in-person, be sure to bring your water bill or know your account number.

Paying by Mail

To pay your San Jacinto water bill by mail, send your check or money order to:

City of San Jacinto
PO Box 760
San Jacinto, CA 92581-0760

Be sure to include your 10-digit account number on the payment. Allow 5-7 business days for mailed payments to process to avoid late fees.

Payment Methods Accepted

San Jacinto accepts the following payment types for water bills:

• Online – Debit/credit cards, checking accounts
• Phone – Debit/credit cards, checking accounts
• In-person – Cash, check, money order, debit/credit card
• Mail – Check or money order only

Cards and bank accounts should clear within 1-2 business days. Cash payments credit same day.

Account Management and Bill Tracking

With an online account, you can sign up for a variety of features:

• Paperless billing
• Payment history and balance tracking
• Usage monitoring
• Leak alerts
• Payment reminders
• Automated payments

Monitor your balance and usage over time to catch any irregularities early. Track payments to avoid late fees.

Late Fees and Disconnection Policy

San Jacinto water bills are due 21 days after billing. Late fees apply:

• $15 if payment received 6 or more days late
• Additional $15 penalty 30 days past due
• Subject to disconnection and $50 reconnection fee if 60+ days late

Sign up for reminders and pay on time to avoid late fees. Disconnections only occur after proper notice.

Payment Assistance Programs

If you are struggling to pay your San Jacinto water bill, the following assistance programs are available:

• Low-income discount – Reduced water rates
• Payment plans – Set up installment arrangements
• Bill round up program – Donate and assist others
• LIHEAP financial aid – Grants for utility bills

Contact the water department to discuss eligibility and enroll. Temporary relief is available.

Account Management Tips

Follow these tips when managing your City of San Jacinto water account and bill:

• Provide accurate mailing address and contact info for billing
• Set reminders for your bill due date each month
• Pay early by phone, online, or mail to avoid late fees
• Review statements for usage spikes that may indicate leaks
• Enroll in autopay or paperless billing to simplify
• Report any payment issues promptly

Proactive account management prevents problems.

Get Payment Assistance

If you need help with the payment process or have questions about your water account, contact customer service for assistance via:

• Phone: 951-537-6386
• Email: [email protected]
• In-person at City Hall

Representatives can help explain your bill, set up payment plans if eligible, take payments, and address any account issues.

Convenient Payment Options in San Jacinto

Paying your San Jacinto water utility bill is quick and convenient through the online portal, automated phone system, mail, or in-person. Avoid late fees and disconnection by paying on time. Contact the City water department if you need account or payment help.