How to Pay Your City of Renton Utility Bill: A Comprehensive Guide

Living in the great city of Renton Washington comes with the responsibility of paying your utility bills for services like water sewer, stormwater, and garbage. The City of Renton makes paying your utility bill quick and easy through several convenient options. This comprehensive guide will walk through everything you need to know about paying City of Renton utility bills online, by phone, by mail, or in person.

Overview of Paying Renton Utility Bills

The City of Renton provides several ways to pay your utility bill each month:

• Online through the Civic Pay website
• By phone through the automated payment line
• By mail to the Utility Billing address
• In person at the Utility Billing office

You can also set up automatic monthly payments through bank account deduction or credit card, The City of Renton offers flexible payment options to fit every resident’s needs

Benefits of Paying Online

The easiest and most convenient way to pay your Renton utility bill is online through the Civic Pay website. Here are some excellent benefits of paying online:

• Access your account anytime – You can log in to view your balance and make payments 24/7

• Schedule future payments – Set up one-time or recurring payments to avoid late fees.

• Store payment methods – Save your bank account or card info for fast checkout.

• View payment history – See all your past payments and statements in one place.

• Go paperless – Opt out of mailed paper bills and only get emailed statements.

• Mobile friendly – Pay on your smartphone or tablet with the mobile-friendly site.

Paying online saves time and gives you more control over bill payment. It’s the best option for most Renton utility customers.

Step-by-Step Guide to Paying Online

Follow these steps to pay your City of Renton bill online:

1. Go to RentonWa.MerchantTransact.com

2. Click on “Register” to create a new account.

3. Enter your utility account number, email, password and contact information.

4. Verify your email to complete signup.

5. On your account dashboard, click “Make Payment” to pay your bill.

6. Select a stored payment method or enter a new one.

7. Review the amount due and click “Continue” to process the payment.

8. The website will confirm when your payment is successfully submitted.

Once your account is set up, paying each month only takes a minute!

Paying Your Renton Bill By Phone

To pay your utility bill over the phone, you can call the City of Renton automated payment line at 844-791-1505. Here’s how it works:

1. Call the payment line and select option 1 for utility payments.

2. Enter your 12-digit utility account number.

3. Select your payment amount or pay the total balance due.

4. Enter your debit/credit card number or checking account information.

5. Stay on the line to get a confirmation number.

The automated phone system is available 24/7 for your convenience. Payments post to your account immediately.

Paying by Mail with Check or Money Order

To send your payment by mail, make your check or money order payable to “City of Renton” and mail to:

City of Renton
Utility Billing
1055 South Grady Way
Renton, WA 98057

Write your account number on the check or include your payment stub to ensure proper crediting. Allow 5-7 business days for mailed payments to process.

Paying in Person at the Utility Billing Office

You can pay your utility bill in person at the Utility Billing office located at 1055 South Grady Way in Renton. They accept:

• Cash payments
• Checks
• Credit/debit cards
• Money orders

The office is open Monday to Friday from 8:30 AM to 4:00 PM, except on holidays. Payments made at the office are credited same-day.

Setting Up Automatic Monthly Payments

For hassle-free bill payment, consider setting up automatic monthly deductions from your bank account or credit card. Here are two options:

• Recurring online payments – When registering on the Civic Pay website, you can schedule automatic payments from a stored payment method.

• Bank account deductions – Download the direct debit form from the City of Renton website to authorize withdrawals from your bank account by the due date each month.

Automatic payments give you peace of mind knowing your bill is always paid on time.

Payment Receipts and Account History

No matter how you pay your Renton utility bill, you’ll have a record of the transaction:

• Online payments show payment receipts on your account dashboard.

• Phone payments provide a confirmation number at the end of the call.

• In-person or mailed payments provide a printed receipt.

You can also log in to your online account anytime to view past statements and payment history. Keep these records for tax purposes or billing disputes.

Avoid Late Fees and Service Disruptions

To avoid late fees on your City of Renton utility bill, make sure to pay the total amount due by the payment due date printed on your statement. Late fees are 1% per month on past due balances.

If your account becomes delinquent for multiple months, your water service may be suspended until the full past due amount is paid. Make payments on time to avoid penalties and service interruptions.

Get Utility Payment Assistance

If you’re struggling to pay your Renton utility bill each month, payment assistance options may be available, including:

• Payment arrangements to spread payments over several months
• One-time assistance grants for qualifying low-income households
• Discounted utility rates for seniors and disabled customers

Contact the City of Renton Utility Billing office to learn about bill pay assistance programs you may qualify for. There are resources to help!

Convenient Renton Bill Payment Options

Paying your City of Renton utility bill is quick and painless when you use the available online, phone, mail or in-person payment methods. Sign up for automatic payments to save time each month. Just be sure to pay the full amount owed by each due date to avoid late penalties or service disruptions. Take advantage of payment help if you need it. Keep this guide handy for managing your Renton utility account with ease!