Having reliable utility services like electricity, water, sewer, and trash is essential for any home. The City of Fountain provides these utilities to residents in Fountain, Security, and Widefield areas of Colorado. Paying your utility bill on time each month is important to avoid service disruptions.
The City of Fountain makes it easy to pay your utility bill online, so you can do it quickly and safely from your computer or phone. You can pay your Fountain Utilities bills online. Read on to learn how it all works.
About Fountain Utilities
Fountain Utilities is the city-run department that manages water wastewater electric, and trash utility services for the municipality and surrounding areas. They serve over 30,000 homes and businesses across three communities.
With outstanding customer service, affordable rates, and reliable infrastructure, Fountain Utilities works hard to deliver the essential utilities their customers count on. They make the process hassle-free and convenient, including online account management and bill payment options.
Online Account Access
Fountain Utilities customers can create an online account that lets them see their billing history, make payments, set up auto-pay, see usage graphs, talk to customer service, and more.
Online account access provides a simple way to monitor your utility account details 24/7 You can pay your bill anytime from your computer, tablet, or mobile phone as long as you have internet access
How to Pay Your Bill Online
Follow this simple step-by-step guide to pay your Fountain Utilities bill online
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Enter your Fountain Utilities account number and password.
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Select “Pay Now” to proceed to the payment screen.
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Choose which utility accounts to pay (electric, water, trash, etc).
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Input the payment amount for each account.
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Select a payment method – credit/debit card or e-check.
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Enter your card or bank details and submit payment.
The online system is very user-friendly. Just have your account and billing info ready to complete the fields. Payments post immediately to your utility account.
Payment Confirmation
Once your online payment is successfully processed, you will receive a confirmation number and email receipt. Be sure to save this confirmation for your records in case you need to reference payment details later.
You can also log into your Fountain Utilities account anytime to view your up-to-date balance and payment history. This handy online access makes managing your utility bills a breeze.
Convenience Fees
When paying your Fountain Utilities bill online with a debit or credit card, a small $3.25 convenience fee applies. This covers processing costs and allows the utility company to offer the electronic payment service.
To avoid convenience fees, you can pay by e-check directly from your bank account at no charge. This deducts the funds just like writing a check but without the paper.
Auto-Pay Enrollment
For maximum convenience, Fountain Utilities customers can enroll in auto-pay to have their utility bills paid automatically each month. This ensures payments are always on time, avoiding late fees and service disruptions.
To set up auto-pay, simply log into your online account and navigate to the “AutoPay Program” section under “My Profile”. Follow the prompts to securely store your payment method on file and set the monthly withdraw timing.
Account Management Online
In addition to paying your bill online, customers can use their Fountain Utilities online account to:
- Monitor water usage and electric consumption
- View billing and payment history
- Update account information
- Set up paperless billing
- Receive billing reminders
- Submit service requests
- And more!
Avoid Late Payments
Be sure to pay your Fountain Utilities bills on time every month to avoid penalties. Late fees apply to past due balances, and service may be interrupted if your account is delinquent.
Online bill pay makes it easy to stay on track with payments. Sign up for reminders, utilize auto-pay, and carefully monitor your account balance and due dates. Keeping your utilities paid up helps ensure continuous service.
Customer Service Options
If you have any questions or need assistance with Fountain Utilities online bill pay, their customer service team is available:
- By phone at 719-322-2010
- Email [email protected]
- Live web chat on their website
- In-person at 116 S Main St in Fountain
Contact them anytime for help with payments, your online account, service requests, or any utility needs. Multilingual assistance is also available.
Benefits of Paying Online
Opting for electronic billing and online payments with Fountain Utilities provides many perks:
- Secure encrypted payment processing
- Receive and view bills electronically
- Access account anytime from your device
- Faster payments than mailing in
- Payment reminders and tracking
- Avoid late fees
- Simple account management 24/7
Reliable Utility Service
Having electricity to power your home, safe water for your family, and waste disposal are necessities. Paying your Fountain Utilities bill online helps ensure these vital services continue uninterrupted. Sign up for an account today to gain convenient access and simplify payments.
What would you like to do?
Quickly Pay Your Bill Without Registering
Moving In? Request Your New Service
Get 24/7 Online Access Anywhere, Anytime
Online Login or Register
- Lobby open Monday to Friday 8 am-4:30 pm, Drive-thru open Monday to Friday 8 am-4:30
How to : Make Payments Online (Water Utility Billing)
FAQ
Can I pay Colorado Springs utilities with a credit card?
What is the phone number for Colorado Springs utilities payment?
How much is the average water bill in Colorado Springs?
How much does it cost to pay a utility bill in Fountain?
NOTE: When paying by credit/debit card, a $3.25 convenience fee applies. No fee is assessed for paying by electronic check. The City of Fountain Utilities provides water and electric utility service to residents of Fountain, Security and Widefield. For the latest news, please visit FountainUtilities.org.
What services does fountain utilities offer?
Receive eBills or receive printed bills for one or more accounts. The City of Fountain Utilities provides water and electric utility service to residents of Fountain, Security and Widefield. For the latest news, please visit FountainUtilities.org. Go Now!
Does fountain utilities offer a convenience fee?
A convenience fee may apply. Fountain Utilities offers a Budget Bill Plan to residential customers which provides convenient set monthly payments for utility services. For more information and eligibility, please contact our office at (719) 322-2010. An ACH allows customers to pay bills automatically from their bank account.
Does fountain utilities offer utility bill payment assistance?
Fountain Utilities offers utility bill payment assistance through its Lighten the Load Program. Lighten the Load is a voluntary contribution program which provides assistance to individuals and families with temporary, short-term payment of their utility bill. For more information, please click Lighten the Load . Payment Arrangements