Having convenient online bill pay options allows you to manage your Blue Cross Blue Shield of Alabama (BCBSAL) account on your own time. With a few clicks, you can securely view your balance, review claims, set up autopay, and make payments online. This guide will walk through the flexible digital payment options BCBSAL offers.
Accessing the Online Account Management Portal
The key to paying your BCBSAL bill online is accessing your online member account portal, called myBlueCross This is where you can view billing statements, set up autopay, make one-time payments, and manage your policy.
To log in or register for myBlueCross, go to www.bcbsal.org. Click on the “Log In” button in the top right corner and choose “Member” from the dropdown menu. This will take you to the myBlueCross login page.
If you already have an account, enter your username and password If you’re new to myBlueCross, click “Register” to set up your account with your member ID number, date of birth, and email address
Once logged in, you’ll have full access to pay your BCBSAL bill along with managing your coverage details.
View and Pay Your Current Balance
The quickest way to pay your bill through myBlueCross is to view and pay your current balance. From your account homepage:
- Go to the “Billing and Payments” tab.
- Select “Review and Pay My Bill” from the dropdown menu.
- Your current balance due will be displayed.
- Click “Pay Now” and follow the payment prompts to pay the full amount or a portion.
This balance includes any recent claims or billing adjustments. Paying it ensures your account stays up to date. You can easily repeat this process each month to pay your latest bill.
Set Up Convenient Autopay
For hassle-free payments, you can enable autopay through your online BCBSAL account. With autopay, your monthly premium payment is processed automatically on the due date.
To set up autopay:
- Go to the “Billing and Payments” tab and click on “Autopay Enrollment” in the dropdown menu.
- Choose your payment method – credit/debit card or bank account.
- Pick the date you want your monthly payments pulled on.
- Review and submit the autopay agreement.
You can cancel or change your autopay option at any time through your online account after signing up. Enabling autopay means no more worrying about missing payments!.
Review Past Statements and Payment History
The online portal also allows you to view billing statements from previous coverage periods and your full payment history:
- Go to “Billing and Payments” and select “View Statements and Payment History”
- Pick a coverage period to see that monthly statement.
- Click on “View Payment History” to see all payments made to BCBSAL over time.
Reviewing past billing statements and payments can provide useful context for your account. This information is available anytime you’re logged into your online account.
Make One-Time Payments
If you don’t want to enroll in autopay, you can still make one-time payments as needed through myBlueCross. From the account homepage:
- Go to “Billing and Payments” and click on “Make a Payment”.
- Enter the payment amount and select a payment method.
- Fill in your payment details and submit.
The one-time payment will be immediately applied to your account balance. You’ll receive a confirmation email with details and a receipt number.
Manage Paperless Billing
For added convenience, go paperless by turning off mailed paper statements and accessing them digitally instead. To enroll:
- Go to “Billing and Payments” and choose “Paperless Billing”
- Select paperless billing when prompted.
- Agree to receive statements electronically each month.
With paperless billing, you’ll get email alerts when your new statements are ready to view and pay online. This cuts down on clutter and makes your billing more environmentally friendly.
Use Mobile App for On-the-Go Payments
In addition to the website, BCBSAL offers a mobile app so you can pay bills and manage your account from your smartphone or tablet too.
Download the BCBSAL app for iOS or Android. Log in using your myBlueCross username and password. The app provides the same account management options, like reviewing your balance, setting up autopay, and making mobile payments.
The convenience of the mobile app allows you to pay your insurance bill anywhere, anytime – no need to wait until you’re back at your computer.
Payment Method Options
BCBSAL offers flexibility in how you pay your bill through the online member portal or mobile app:
- Credit or debit card – Visa, Mastercard, American Express, Discover
- Checking or savings account – Routings and account number
- HSA or FSA card – If you have a health account, use its debit card
- Electronic check – Use your account and routing number to authorize a withdrawal
- BCBSAL gift card – Apply gift card funds to your balance
For autopay payments, you can save preferred payment methods to streamline future transactions.
Are There Fees for Online Payments?
The good news is BCBSAL does not charge extra fees for payments made through the online member portal, mobile app, or automated phone system. You can use these convenient options to pay your bill at no additional cost.
If you need to make a payment by speaking with a BCBSAL agent over the phone, a $10 service fee may apply. But online and mobile digital payments let you avoid any extra fees.
Payment Receipts and Account History
When you make an online payment or enroll in autopay, your confirmation receipt will be emailed to you immediately for your records. You can also view payment history at any time through your online account:
- Go to “Billing and Payments” and select “View Payment History”
- Review your past payment details including date, amount paid, and confirmation number
Maintaining this payment history makes it easy to track your account activity and payments over time. Download or print receipts for flex spending or HSA reimbursement as needed.
Get Support for Online Billing and Payment
If you have any trouble managing your BCBSAL billing and payments through the online member portal, you can easily get support:
- There is a “Help” link available on every page of the website. Click it to access FAQs, how-to guides, and contact options.
- Call the myBlueCross support line at 1-866-267-3239. Agents can answer questions or troubleshoot issues.
- Live online chat support is offered through the portal. Look for the chat popup option.
With robust self-service tools and readily available support, paying online is a breeze!
Paying your BCBSAL bill through the convenient online member portal puts control at your fingertips. You can securely view statements, enroll in autopay, make one-time payments, go paperless, manage payment methods, access receipts, and get support from anywhere, anytime. Utilizing the digital billing and payment options helps simplify insurance bill management.
Log in to your account
As a subscriber, the person whose name is on the insurance card, you can sign in to your secure online account for the best experience. You can handle tasks such as:
- Setting up automatic monthly payments
- Signing up to get reminders and pay your bill by text
- Accessing your bill and payment history
- Getting email reminders about your bill
Once logged in you can go to the Pay your premium tile, and select Pay now.
Any member who is 17 and over can make a one-time payment without logging in to an online member account.
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