Simplifying Bill Payment in the City of Easton

Paying bills can be a hassle. With so many bills and due dates to remember, it’s simple to miss a payment or send it late. This could lead to late fees, interest charges, and a drop in your credit score. Residents of Easton can pay their utility bills, parking tickets, permits, and more in a number of quick and easy ways. This article will explain the different ways you can pay your bills through the City of Easton and give you advice on how to keep up with your payments.

Online Payment Systems

The City of Easton has partnered with two authorized online payment vendors – Diversified Bill Pay and City Hall Systems – to provide fast and secure online bill payment. These services allow you to easily pay your sewer trash water, and real estate tax bills from the comfort of your home.

To use Diversified Bill Pay, simply go to https://www. diversifiedbillpay. com/v1/easton/. People who have never used the site before will need to create an account, which doesn’t take long. Once registered, you can:

• Add unlimited billing accounts
• Pay multiple accounts in one transaction
• View billing and payment history
• Access and print receipts
• Set up autopay

City Hall Systems offers similar functionality when you register at https://www. easton-pa. com/203/Payment-Center. Both sites accept major credit cards and e-checks.

Pay-by-Phone

For quick, one-time payments, the City of Easton offers a pay-by-phone option. Simply call 1-833-690-0647 and have your account information ready. This system accepts credit card and e-check payments. You’ll receive a text or email receipt after the payment processes.

Pay-by-phone is ideal for times when you just need to make a payment real quick and don’t want to mess with logging into an account. It’s fast easy and you can do it from anywhere.

In-Person Payments

You can also make bill payments in-person at City Hall located at 123 S 3rd Street 2nd Floor, Easton, PA 18042. The Finance Department is open Monday-Friday from 8 30am-4 30pm. In addition to taking cash, checks, credit and debit payments, the finance office can help you

• Set up new utility accounts
• Update account information
• Resolve billing issues
• Register for auto-pay

While not as convenient as the online or phone options, paying in person gives you the advantage of working directly with city staff if you need assistance.

Payment Kiosks

For added convenience, the City of Easton has installed payment kiosks at two locations:

• City Hall Lobby, 123 S 3rd Street
• Public Safety Building, 48 N 4th Street

These kiosks accept credit card, debit card, and cash payments for utility bills, parking tickets, permits, and more. You don’t need an account to use the kiosks – just input your invoice number and payment info. Printed receipts are provided.

Auto-Pay

The most foolproof way to avoid late fees and lapsed payments is to enroll in auto-pay through the city’s online payment vendors. This automatically deducts your bill from your bank account or credit card each month.

To start auto-pay, register for an account with either Diversified Bill Pay or City Hall Systems. Under the “My Profile” section you can complete the auto-pay enrollment form. This authorizes regularly scheduled payments so you don’t have to manually pay each month.

You can cancel or update auto-pay at any time through your online account. The city recommends auto-pay as the most convenient way to pay bills.

Avoid Third-Party Payment Sites

It’s important to always pay your Easton utility bills through the city’s authorized vendors, whether online, by phone, or at City Hall. Some third-party sites like Doxo may come up in internet searches for paying Easton bills. However, these sites are not affiliated with or authorized by the city.

Here’s why you should avoid third-party payment sites:

• They charge high service fees, often 3-5% of your payment. The city’s authorized vendors do not.

• Payments take longer to process since the site issues a check to the city on your behalf. This can result in late fees.

• You lose the convenience of viewing payment history and accessing receipts.

• Customer service is through the third party, not city finance staff.

Stick to the official city vendors to pay your Easton bills with no extra fees or delays.

Payment Tips and Reminders

• Mark payment due dates on your calendar so you don’t forget bills. Many are due at the end of the month.

• Sign up for bill reminders through your Diversified Bill Pay or City Hall Systems account. You can receive emails or texts when bills are ready.

• Pay a few days before the due date to ensure payments apply on time, especially with mail delays.

• Save payment receipts as proof if any issues arise.

• Contact the finance office if you need help updating billing addresses or account information.

• Opt for auto-pay to set and forget bill payments each month.

Paying bills can feel like a chore, but the City of Easton offers convenient online, phone, and in-person options to simply the process. Avoid third-party sites and stick to the city’s authorized vendors for the best service. And be sure to pay on time every month to avoid unnecessary fees!