As a responsible renter or homeowner, you need to pay your water bill every month. It’s easy and quick to pay your water bill online if you live in Portsmouth, Ohio or Portsmouth, Virginia. This article will tell you everything you need to know to pay your online water bill in Portsmouth.
Overview of Portsmouth Water Utilities
There are two cities named Portsmouth that offer online water bill payment – Portsmouth, Ohio and Portsmouth, Virginia.
Portsmouth, Ohio’s water services are managed by the City of Portsmouth. Residents can pay their water bill on the City of Portsmouth website.
Portsmouth, Virginia’s water services are provided by Portsmouth Public Utilities. Residents of Portsmouth, VA can pay their water bill on the Portsmouth Public Utilities website.
The processes for paying your water bill online are very similar in both cities The main difference is simply which website you need to use based on where you live
When to Pay Your Water Bill
Water bills in Portsmouth are typically issued on a monthly basis The due date is usually around 3 weeks after the billing date
It’s important to pay your water bill by the due date to avoid late fees or service interruption. If your bill is past due, you may be charged a penalty.
You can pay your water bill at any time during the month – you don’t have to wait for the bill to come in the mail. Paying early or setting up automatic payments can help ensure your bill is paid on time every month.
How to Pay Portsmouth Ohio Water Bill Online
To pay your water bill online for Portsmouth, Ohio, follow these steps:
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Go to the City of Portsmouth website at https://portsmouthohio.org.
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Click on “Pay Your Water Bill” in the top menu bar.
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You will be redirected to the payment portal at https://www.invoicecloud.com/portsmouthoh.
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Click on “Pay Water Bill” and enter your account number and last name.
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Select whether you want to pay with a credit/debit card or electronic check.
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Enter your payment information and submit.
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You will receive a confirmation email with your payment details.
It’s quick and easy to pay on the InvoiceCloud portal. You can also set up automatic payments or view payment history.
How to Pay Portsmouth Virginia Water Bill Online
To pay your water bill online for Portsmouth, Virginia, use these steps:
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Go to the Portsmouth Public Utilities website at https://utilities.portsmouthva.gov.
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Click on “Online Bill Pay” in the top menu.
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You will be redirected to the payment portal. Click on “Pay Water Bill”.
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Enter your 10-digit account number with no dashes.
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Select your payment amount and select a payment type.
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Enter your card or bank account information and submit payment.
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You will receive a confirmation email with your payment details.
The Portsmouth Public Utilities payment portal allows you to pay immediately or schedule payments for a future date. You can also view previous bills and payment history.
Payment Options
Both Portsmouth water utilities allow you to pay your water bill online using:
- Debit or credit card – Visa, Mastercard, Discover
- Electronic check – uses your bank account and routing number
You can make a one-time payment or set up recurring automatic payments on the payment portal.
Other payment options include:
- Pay by phone – automated phone payments
- Pay by mail – send a check or money order
- Pay in person – pay with cash, check or money order at the utility office
Bill Details
Your water bill provides important information like your account number, service address, usage amount, charges, and due date.
Make sure to have your water bill on hand when making an online payment so you can reference your account number and current charges.
Usage is typically measured in CCF (hundred cubic feet). Your bill shows how much water you used for the current month and provides a comparison to your usage history.
Common charges on your water bill include:
- Water usage – based on amount of water used
- Sewer – based on water usage
- Stormwater fee
- Trash collection fee (Portsmouth, OH only)
- Late fee if bill is past due
Review the charges carefully each month to ensure accuracy. Contact the water department with any questions or issues regarding your bill.
Benefits of Paying Online
Paying your Portsmouth water bill online provides many benefits:
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Convenience – pay anytime, anywhere with an internet connection
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Efficiency – takes just minutes to complete payment
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Payment tracking – provides payment confirmation and receipt
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Auto-pay – easily setup recurring payments
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Time savings – no stamps, paper checks or trips to the utility office
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Avoid late fees – online payments process quickly to prevent late penalties
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Environmental benefits – reduces paper waste from mailed bills and checks
Paying online helps simplify bill payment so you can avoid hassles and late fees.
Tips for Paying Your Water Bill
Follow these tips to successfully pay your Portsmouth water bill online:
- Have your water bill handy to reference your account number
- Double check account numbers when entering them online
- Save your payment method for faster checkout in the future
- Set reminder to pay bill early or setup auto-pay each month
- Contact the water department if you have bill questions
- Update your contact information if your address changes
- Check your email for payment confirmations after paying
Paying your water bill on time every month is important for maintaining uninterrupted service. Pay online for a fast, easy way to take care of this essential utility payment.
Pay by Bank Drafting (ACH)
On time payment! No check writing! No postage cost! To participate in bank drafting or Automated Clearing House (ACH) payment, you will need to provide the following information to the Public Utilities Department:
- Public Utilities Account Number
- Bank Routing Number and Account Number
- Bank Account type (Checking, Savings, etc.)
- Signed Electronic Payment Authorization form
- Complete, sign and return an Automatic Drafting Form for each account you wish to have paid electronically.
- Return the completed and signed Automatic Drafting Form to us with a voided check (No Starter Checks) for the bank account you would like your payments deducted from.
- Mail these to us at: Portsmouth Department of Public Utilities P.O. Box 490 Portsmouth, VA 23705
- If you change names, addresses, banks or bank account numbers a new agreement(s) will be required.
Your Public Services Bill will notify you when Electronic Payment is in effect.
Note: Your account will be debited during the week your payment is due. That could mean your bill will be paid a few days in advance of the actual due date, but not after.
Pay Over the Phone
- Call 757-393-5008 to use the automated phone system
- Please have your account number ready.
- Have your credit card or personal check information and utility account number ready
- There is a $3.55 service charge* to use your card or $2.00 to use a check.
- Once payment is made, make note of the confirmation code.
- If service needs to be restored, call the business office at 757-393-8524.
*As of November 1, 2017, a service fee will be charged when you utilize your credit/debit card or electronic check to pay for your utility bill. This fee is charged and collected by a third party provider. The City of Portsmouth does not receive any portion of the fee that is charged.
What Happens if You Don’t Pay Your Water Bill? (Don’t Panic!)
FAQ
What is the phone number for Portsmouth Ohio water bill?
How much is a water bill in Portsmouth, VA?
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Charges
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Fees
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Water charge
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$5.19 per 100 cubic feet New rate change as of July 1, 2023
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Sewer charge
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$4.08 per 100 cubic feet New rate change as of July 1, 2023
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Hampton Roads Sanitation District (HRSD) Sewage Treatment Charge
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View the HRSD Rate Schedule (PDF)
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How do I pay my Portsmouth public utilities bill?
Portsmouth Public Utilities bill! PAY YOUR PUBLIC UTILITIES BILL ONLINE. Pay your bill with your credit card (Discover, Visa, and Master Card accepted) or personal check. 1. Click this link 2. Follow the instructions You may call 757-393-5008 to use the automated phone system. Use our electronic debiting service!
Does the city of Portsmouth charge a water bill?
This fee is charged and collected by a third party provider. The City of Portsmouth does not receive any portion of the fee that is charged. There are many ways to pay your water bill. Learn about your options.
Does Portsmouth charge a service fee?
*As of November 1, 2017, a service fee will be applied when you utilize your credit/debit card or electronic check to pay for your utility bill. This fee is charged and collected by a third party provider. The City of Portsmouth does not receive any portion of the fee that is charged. There are many ways to pay your water bill.
What does Portsmouth Water & Fire District do?
The Portsmouth Water and Fire District is a quasi-municipal, governmental agency created in 1952 by act of the Rhode Island General Assembly. The District was created to obtain and maintain for the District a supply of water for the extinguishing of fire, and for distribution to the inhabitants of the district, for domestic use and…