How to Pay Your Westminster Water Bill: A Simple Step-by-Step Guide

Paying your water bill is a necessary task that all Westminster residents must complete While it may seem straightforward, there are a few things you should know to pay your bill correctly and on time This article will walk you through the step-by-step process to pay your Westminster water bill with ease.

Overview of Westminster’s Water Billing

The City of Westminster provides water service to residents and charges for this service through monthly or bi-monthly utility bills Bills are calculated based on your water usage, service fees, and any additional charges like sewer service Rates are set each year by the city.

There are several ways to pay your city bill: in person, online, by phone, or by mail. You can also set up automatic payments. Bills are typically due 20 days after they are issued. Late fees apply if payment is not received by the due date.

When You Receive Your Water Bill

Westminster water bills are sent out monthly or bi-monthly, depending on your service area. When you receive your bill, the first thing to do is review the charges. Make sure they align with your actual usage for the service period. Here’s what to look for:

• Service period – This shows the date range your usage is being billed for.
• Previous balance – Any amount owed from your prior bill.
• Payments – Payments you’ve made towards your prior balance.
• Water usage charges – Your actual water usage fees based on the utility rates. This is usually listed in units of hundreds of cubic feet (CCF).
• Service fees – Standard monthly fees assessed for service, meter maintenance, etc.
• Sewer charges – Fees for sewer service if applicable.
• Taxes – Any taxes assessed on the services.
• Total current charges – The total of all fees and charges for the current service period.
• Total amount due – This is the total of any prior balance plus the current charges.

If everything looks accurate, you can move on to selecting your payment method. Before the due date, if something doesn’t seem right, call Westminster Utility Billing to look into it.

Pay Your Westminster Water Bill Online

Paying online is the quickest and easiest way to pay your Westminster water bill. Here’s how to do it:

1. Go to the Westminster water bill payment website.

2. Click on the “Pay Your Water Bill Online” button. This will take you to the secure payment portal.

3. Enter your 10-digit account number without dashes. Then enter the amount you wish to pay. You can pay the total amount due, a partial payment, or pay a different account.

4. Select your payment method – credit card or checking account. Then enter the required information.

5. Review the payment details and click “Continue” to process the payment.

6. You will receive a confirmation message and confirmation number when the payment is complete.

Payments made before 5 PM on business days will be applied to your account the same day. Payments on weekends or holidays will be applied the next business day.

Pay Your Westminster Water Bill by Phone

You can also pay your water bill easily over the phone using Westminster’s automated payment system.

To pay by phone:

1. Call 303-658-2030. This is Westminster’s automated utility billing line.

2. Follow the prompts to enter your 10-digit account number and the ZIP code on your account.

3. Choose whether to pay the full balance or a different amount.

4. Select your payment method – credit card or bank account.

5. Enter your payment information and follow the prompts to process your payment.

6. You will receive a confirmation number at the end – be sure to note this for your records.

Phone payments can be made 24/7. Payments will process immediately if made before 5 PM on weekdays.

Pay Your Westminster Water Bill by Mail

If you prefer, you can mail in a payment for your Westminster water bill.

To pay by mail:

• Write your 10-digit account number on your check or money order. Make it payable to City of Westminster.

• Include the payment stub from your water bill.

• Put your payment in an envelope addressed to:

  City of Westminster
  PO Box 17040
  Denver, CO 80217-0040

• Allow 5-7 business days for mailed payments to process. Pay early to avoid late fees.

• Don’t mail cash – send a check or money order only for security.

Pay Your Water Bill In Person

For those who prefer to pay bills in person, you can bring your Westminster water bill to City Hall to make a payment.

To pay in person:

• Bring your current water bill with you for reference.

• Go to the cashier’s desk inside the main entrance of City Hall.

• Let the cashier know you are there to pay your water bill.

• You can pay by cash, check, money order, or debit/credit card.

• Retain your receipt as proof of payment.

City Hall is located at 4800 W 92nd Ave. It is open Monday-Friday, 8 AM – 5 PM, excluding major holidays.

Set Up Automatic Payments

For maximum convenience, you can have your Westminster water bill paid automatically each month with an auto-pay option. This ensures your bill is paid on time without you having to remember.

To set up automatic payments:

• Log into the Westminster water customer portal.

• Click on AutoPay Program and enroll in automatic payments.

• Enter your bank account or credit/debit card information.

• Choose the option for paying your balance in full each month.

• Automatic payments will now be deducted from your account on the bill due date monthly.

You can cancel or change your auto-pay option at any time through the customer portal.

What to Do if You Miss a Payment

If you happen to miss paying your Westminster water bill by the due date, don’t panic. Here is what you can do:

• Pay the overdue balance as soon as possible. This will minimize any late fees.

• A one-time waiver of late fees may be available if you call Westminster Utility Billing and explain the late payment.

• If you are struggling to pay, ask about possible payment plan options or assistance programs.

• For severely overdue accounts, water service may be disconnected. Pay immediately to restore your service.

• Make any changes needed to bill pay reminders or auto-pay to avoid late payments going forward.

Payment Assistance Options

If you are having trouble paying your Westminster water bill, the city provides assistance programs and options to help, including:

• Bill payment extensions – Get more time to pay your bill if you contact the city.

• Payment plans – Set up smaller installment payments over several months.

• Low-income payment assistance – Discount programs like Westy Live Better are available for qualifying households.

• Private utility assistance funds – Non-profit programs like Colorado’s LEAP program provide bill payment aid.

• Temporary discounted rates – If you are in financial crisis, emergency rates for 6 months may be available.

Be sure to contact Westminster Utility Billing as soon as possible to discuss bill payment assistance options.

Key Takeaways on Paying Your Water Bill

Paying your Westminster water bill on time is important to avoid any service disruptions. Remember these key tips:

• Carefully review your bill charges for accuracy.

• Pay online for fastest processing. Or pay by phone, mail or in-person.

• Set up auto-pay to have payments made automatically.

• Contact the city immediately if you cannot pay on time.

• Ask about payment assistance programs if needed.

Paying your water bill does not need to be a chore. Follow this guide to stay on top of your payments to the City of Westminster. Reach out for help if you need it. Consistent payments will keep your water flowing.