How to Pay Your Fontana Water Company Bill Easily and On Time

It’s important to pay your water bill on time to avoid late fees and service interruptions. Fontana Water Company is the main company that provides reliable water services to people in Fontana, California. Fontana Water Company makes it easy to pay your bill by letting you do it online, over the phone, through the mail, or in person.

Overview of Fontana Water Company

Fontana Water Company is the main water utility provider serving residents and businesses in Fontana, California They are dedicated to providing high-quality water and dependable services to their customers. Fontana Water Company serves over 208,000 residents delivering approximately 40 million gallons of water per day

Fontana Water Company operates 24 hours a day 7 days a week to ensure uninterrupted services. They routinely monitor and test water quality to ensure it meets or exceeds all state and federal drinking water standards.

As a customer of Fontana Water Company, you receive a monthly bill for your water usage. It is important to pay your bill on time to avoid late fees or potential disruption of services. Fontana Water Company offers several payment options to make paying your bill quick and convenient.

When is my Fontana Water Bill Due?

Fontana Water Company bills for service monthly. The date it’s due is written on your monthly bill and is based on where you live.

Generally, bills are due 21 days after the bill date. For example, if your bill date is January 1st, your payment is due by January 22nd to avoid late fees.

If the due date falls on a weekend or holiday, bills can be paid the next business day without incurring late fees.

How Much are the Late Fees?

If your payment is received after the due date, a 10% late penalty will be added to your account.

For example, if your bill is $50 and you pay late, you will owe $55. The $5 is the 10% late fee.

To avoid late fees, make sure to pay your bill by the due date listed or within the grace period if it falls on a weekend or holiday. Setting up automatic payments can also help avoid late payments.

Ways to Pay Your Fontana Water Bill

Fontana Water Company offers several payment options to provide convenience and flexibility:

Pay Online

The easiest way to pay is online through InvoiceCloud. You can make secure payments using credit/debit cards or electronic checks.

With InvoiceCloud, you can also setup recurring automatic payments so your bill gets paid on time each month.

To pay online, go to www.fontanawater.com/billing-payment and select “Pay My Bill”.

Pay By Phone

Call 1-877-274-8419 to pay your water bill over the phone using automated system. Have your account number ready to process the payment.

Pay By Mail

You can mail your payment to:

Fontana Water Company
PO Box 5970
El Monte, CA 91734

Detach the payment stub from your bill and include it with your check or money order. Allow 5-7 days for delivery to ensure it arrives before the due date.

Pay In Person

Visit the Fontana Water Company office at 15966 Arrow Route, Fontana, CA 92335 to pay your bill in person. You can pay using cash, check or money order.

Their office hours are:

Monday – Thursday: 7:30am – 5:30pm

Alternating Fridays: 7:30am – 4:00pm

Pay Using Bill Pay Service From Your Bank

Many banks and credit unions offer bill pay services that allow you to pay your bills online. You provide your Fontana Water account number, address and payment amount. The bank will mail a check to Fontana Water Company on your behalf.

Check with your financial institution to see if they offer bill pay and sign up for the service. Make sure to schedule the payment at least 5-7 days before your due date to ensure it arrives on time.

Sign Up For AutoPay

For the most convenient option, enroll in AutoPay. This automatically deducts your water payment from your checking account each month.

Download the AutoPay form and submit it with a voided check from your account.

With AutoPay, you don’t have to worry about missing payment deadlines.

What To Do If You Receive a Shutoff Notice

If you miss a payment, Fontana Water Company may issue a shutoff notice warning that your services will be discontinued if the overdue balance is not paid.

If you receive a shutoff notice, you should:

• Pay the overdue amount immediately to avoid disruption of service
• Contact Fontana Water Company at 909-822-2201 if you need assistance or payment arrangements
• Set up AutoPay to avoid missed payments in the future

Water shutoffs can happen as soon as 15 days after the notice is issued. Avoid service interruption and additional shutoff/reconnection fees by paying promptly if you receive this notice.

Payment Assistance Programs

If you are having difficulty paying your water bill, Fontana Water Company offers payment assistance programs:

• Deferred Payment Plans – Allows you to pay past due balance over an extended period
• Customer Assistance Program (CAP) – Offers discounted rates to qualifying low-income households
• Payment Extensions – Provides additional time to pay if you cannot pay by due date

Contact their Customer Service department at 909-822-2201 to learn more about these programs.

Locating Your Fontana Water Company Account Number

Your account number is needed to make payments or access account information. You can find your Fontana Water account number:

• At the top of your monthly water bill
• Printed on your check payments stubs
• By calling Customer Service at 909-822-2201

Make sure to have your account number handy whenever you need to pay your bill or contact Fontana Water Company.

Contacting Fontana Water Company

Fontana Water Company has knowledgeable customer service representatives available to answer billing and payment questions:

Fontana Water Company
15966 Arrow Route
Fontana, CA 92335

Customer Service: (909) 822-2201
After Hours Emergencies: (909) 428-8746

Office Hours:
Monday – Thursday: 7:30am – 5:30pm
Alternating Fridays: 7:30am – 4:00pm

Their website at www.fontanawater.com also has helpful resources on billing and payment options.

Paying Your Water Bill on Time Matters

Receiving reliable water services is essential for homes and businesses. Paying your Fontana Water Company bill promptly is a simple way to avoid service disruptions.

Fontana Water Company offers multiple payment methods for convenience including online, phone, mail, auto-pay and in person. Setting up auto-pay provides peace of mind that your bill will be paid on time automatically each month.

Being an informed customer and knowing your account number, due date, and payment options will ensure your water continues flowing uninterrupted. Paying on time can also help avoid late fees giving you more money to use for other necessities.