Paying your electricity bill doesn’t have to be a hassle each month. Green Mountain Energy makes it easy to pay by phone in just a few quick steps. In this comprehensive guide I’ll walk through the ins and outs of paying your Green Mountain Energy bill over the phone using their automated system.
Benefits of Paying Your Bill by Phone
There are many advantages to paying your electricity bill by phone
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It’s fast – Payments post to your account immediately, so you avoid late fees.
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It’s convenient – You can pay anytime without visiting an office or mailing a check.
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It’s secure – Your financial information is safe when using their automated system.
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It’s free – Green Mountain Energy doesn’t charge a fee for pay by phone transactions
Paying by phone is one of the quickest ways to ensure your bill gets paid on time each month. It takes just a few minutes to make a payment using Green Mountain’s automated phone system.
Green Mountain Energy’s Pay By Phone Number
To pay your Green Mountain Energy electricity bill by phone, simply call 1-866-785-4668. This toll-free number connects you to their automated pay by phone system.
It’s available 24/7 for your convenience. You won’t have to pay extra to use this automated phone payment method.
What Information You’ll Need to Pay Your Bill
Before calling to pay your bill, make sure you have the following handy:
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Green Mountain Energy account number – Located on your monthly bill or in your online account.
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Service address – The address where your Green Mountain service is active.
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Payment method – Credit card or checking account number to deduct payment.
Having this information ready speeds up the payment process. The automated system will prompt you to enter it.
Step-by-Step Guide to Paying Your Bill
Follow these simple steps to pay your Green Mountain Energy bill over the phone:
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Call 1-866-785-4668 – This is the dedicated pay by phone number.
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Select your language preference – Press 1 for English or 2 for Spanish.
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Enter account number – Input your 16-digit Green Mountain account number.
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Enter service zip code – Type the 5-digit zip code of your service address.
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Select a payment option – Press 1 to pay current balance due or Press 2 to pay a different amount.
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Enter payment method – Select checking account or credit/debit card and input details.
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Confirm payment details – Verify account number, amount, and payment info.
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Get payment confirmation – You’ll receive a confirmation number for your records.
The entire call takes about 5-10 minutes. Once your payment is submitted, your Green Mountain Energy account is credited instantly.
Payment Method Options for Pay By Phone
When paying your electricity bill by phone, Green Mountain Energy offers two payment method choices:
Paying by Credit or Debit Card
You can pay your bill with any major credit card or debit card, including Visa, Mastercard, American Express and Discover. Be ready to input your card number, expiration date, and security code.
Credit and debit card payments process immediately with this pay by phone method. Using a card is convenient, though some providers charge cash advance or transaction fees.
Paying by Checking Account
You also have the option to pay directly from your checking account. Have your routing and account numbers handy to input.
Payments made by checking account take 2-3 business days to fully process. But this option allows you to avoid credit/debit card fees.
Other Ways to Pay Your Green Mountain Bill
In addition to the automated pay by phone system, Green Mountain Energy provides other payment options:
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Online – Login to your account at greenmountainenergy.com to pay online 24/7.
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Green Mountain app – Download the app to pay on your mobile device.
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Mail – Send a check or money order to the remittance address on your bill.
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In person – Visit an authorized payment location near you.
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AutoPay – Set up recurring automatic payments from your bank account.
Explore which option best fits your needs for paying on time. The Green Mountain Energy phone payment system is just one convenient method.
Set Up Account Notifications
To stay on top of your bill, be sure to set up account notifications. Green Mountain Energy lets you choose to receive:
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Due date reminders – Get alerts by phone, email or text when your bill is due.
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Payment confirmations – Receive payment verification after you pay your bill.
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Account balance alerts – Monitor when your balance is getting low to avoid disconnection.
Activating these notifications helps you manage payments, avoid late fees, and stay connected. Access notification settings by logging into your online Green Mountain account.
Get Payment Assistance if Needed
If you’re struggling to keep up with electricity payments, Green Mountain Energy offers bill payment assistance programs based on eligibility. Programs can provide:
- Deferred payment plans
- Long-term payment arrangements
- Discounted rates
- Reduced deposit or fee waivers
Contact their customer care team to learn about available payment assistance options in your state. Don’t get left in the dark – call early if you anticipate difficulty paying your bill.
Paying Your Bill by Phone is Simple
How To Read Your Green Mountain Energy Bill
How do I contact Green Mountain Energy?
Let’s talk on the phone. Texas customers — chat with one of our live agents. Follow us on social media for eco tips and clean energy updates to help you live greener. Contact Green Mountain Energy by calling, chatting or via social media to learn more about clean energy plans or to get account assistance.
How do I join Green Mountain Energy?
If you’re ready to help us inspire hope and motivate action through the use of clean energy, and you’ve never had an account with us before – join our community now! Sign Up for New Service Online! Texas residents can contact Green Mountain Energy by phone and online. Contact information for current customers and those who want to join us.
How do I contact Green Mountain customer support?
Click here to fill out the form, or simply email [email protected]. When contacting Customer Support, please have your account number (found at the top of your Green Mountain Energy® invoice) and billing address ready. Green Mountain’s Texas-based representatives are here to help – we look forward to speaking with you!
How do I Pay my Green Mountain Energy Bill?
These receive a response within 48 hours. For your Green Mountain Energy Bill Pay, you can pay online through your Green Mountain Energy login. You can pay by mail by sending your payment and the receipt enclosed with the bill to: Green Mountain Energy, P.O. Box 660305 Dallas, TX 75266-0305.