Paying your water bill is an essential part of being a responsible homeowner or renter in Jackson, Mississippi. The city of Jackson’s water and sewer services are now being handled by the newly rebranded JXN Water. Understanding how to pay your JXN Water bill online is important for all residents. In this article, we will walk through everything you need to know about paying your city of Jackson water bill online.
An Overview of JXN Water
The city of Jackson’s Water and Sewer Business Administration recently underwent a rebranding to become JXN Water. This transition marked a new era for water services in Jackson, bringing improved customer service, billing, and online payment options. JXN Water is committed to providing safe, reliable water services to Jackson residents and businesses.
Even though the name has changed, JXN Water is still in charge of delivering water, collecting sewers, and managing stormwater for the city of Jackson. Customers in Jackson should still call JXN Water with any questions or problems they have with their water service.
Why Pay Your Jackson Water Bill Online?
Each month, the easiest way to pay your JXN Water bill is to do it online. Here are some of the best reasons to pay your Jackson water bill online:
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Avoid Late Fees Paying online means you never have to worry about your payment getting lost in the mail or arriving late. Payments post instantly so you avoid any late fees.
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Paperless Billing Opting for paperless billing means you get email reminders when your bill is ready and can view it digitally through your online account This saves paper and clutter,
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24/7 Access: You can pay your water bill online anytime, day or night. You don’t have to worry about getting to the payment office during business hours.
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Payment History: Your online account keeps track of your billing statements and payment history, making it easy to find old records.
Paying online is the most convenient way to pay your JXN Water bill each month. Read on to learn how simple it is to set up an online account.
How to Pay Your Jackson Water Bill Online
Paying your city of Jackson water bill through the JXN Water website is easy. Follow these steps to set up an online account and pay your bill digitally:
Step 1: Create an Online Account
Start by visiting www.jxnwatersolutions.com and clicking on the “Pay Bill” link at the top of the page. This will take you to the login page for online accounts. Click on the “New Users Sign Up” option.
You will need to enter your JXN Water account number and an email address. Be sure to use the email you want associated with the account – this is where billing reminders will be sent. Once your information is entered, agree to the terms of use and click “Sign Up.”
Step 2: Activate Your Account
After signing up, you’ll receive an account activation email. Click the link inside this email to activate your online account. This verifies your email address.
Once activated, return to www.jxnwatersolutions.com and log into your newly created account.
Step 3: Add a Payment Method
With your account created, you can now add a payment method to keep on file. Supported options include credit card, debit card, or electronic bank draft.
To add a card, click on “My Profile” then choose “Payment Methods” and enter your card details. You can store multiple cards on your account if needed.
For bank draft, you’ll need to download the authorization form and submit it completed to JXN Water. This links your checking account to your online account for easy auto-draft each month.
Step 4: Review Billing & Make a Payment
Once your payment method is stored, you’re ready to pay your bill online. Log into your account and you will see any outstanding balance due. Review the details, then click “Pay Now” to complete the transaction instantly.
You can opt to make one-time payments manually each month, or set up auto-pay to have payments withdraw automatically on your due date. Just adjust the settings under your Payment Methods.
##Getting Help Paying Your Water Bill
For residents struggling to pay their water bill each month, JXN Water does offer assistance programs. These include:
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Payment Arrangements: You can work with JXN Water to set up a payment plan if you cannot pay the full balance due. Arrangements allow you to make incremental payments over time until the balance is resolved.
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Bill Round Up Program: Rounding your bill up to the nearest dollar helps provide assistance to other Jackson residents in need. The funds go to JXN Water’s Help 2 Others program.
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LIHEAP: The federal Low Income Home Energy Assistance Program provides grants to help cover water bills. You must apply and qualify based on income.
Contact JXN Water to learn more about these and other assistance programs if you are having difficulty covering water payments each month. Their customer service team can advise on the best options.
##Paying Your Water Bill is Easy with JXN Water
Understanding how to pay your city of Jackson water bill online using the JXN Water website makes monthly payments fast and convenient. Sign up for an online account, add a payment method, review your bill details, and pay with the click of a button.
Be sure to pay each month’s bill on time to avoid any late fees or service disruptions. Take advantage of paperless billing and auto-pay to simplify the process further. Reach out to JXN Water if you need help accessing payment assistance programs. Paying your water bill online is one less chore to remember each month.
Paying Your Bill Online
Visit the Utility Billing Online Payment website to pay your water and sewer bill online.
Effective September 1, 2010, the tenant deposit is $300.
If you have any questions or need assistance, please call Utility Billing at 517-788-4082. Thank you for your cooperation.
- Mike Osborn Director of Public Works Email Water Department 161 W. Michigan Avenue. Jackson, MI 49201 Utility Billing & Public Works Fiscal Services 161 W. Michigan Ave., 11th Floor Jackson, MI 49201 Phone: 517-788-4082 Staff Directory
City launches water bill payment plan
FAQ
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How much is the average water bill in Jackson, MS?
Meter Size
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Monthly Use
|
New Bill (pre-tax)
|
5/8”
|
6.0 CCF
|
$76.00*
|
1”
|
8.5 CCF
|
$111.00*
|
1 ½”
|
32 CCF
|
$404.00*
|
2”
|
90 CCF
|
$1,220*
|