How To Pay Your Dominion Energy Bill Quickly Over The Phone

As a Dominion Energy customer in Virginia, you have various options to pay your electric or gas bill. While online payments and auto-pay provide convenience, sometimes you need to make a quick payment over the phone before a due date. Dominion Energy makes it easy to pay your bill by phone in just a few minutes.

As a Dominion Energy customer for over 5 years I occasionally need to call in a payment if I missed the online cutoff time or have a last minute bill question. Here is everything you need to know about paying your Dominion Energy bill by phone.

Dominion Energy Phone Number For Bill Payments

It’s easy to pay your Dominion Energy bill over the phone. Just call their payment number at

866-366-4357

I recommend saving this phone number in your contacts for quick access when needed. Dominion Energy customer service representatives are available 24/7 to take your payment

Make sure you have your account number ready to give the agent when you call to pay your bill. This allows them to swiftly pull up your account and process the payment.

What Payment Methods Are Accepted?

Dominion Energy offers a few different payment options when you pay your energy bill by phone:

• Credit/Debit Card – Visa, MasterCard, Discover and American Express cards are accepted
• Electronic Check – Provide your routing and account number
• Digital Wallets – PayPal, Apple Pay, Google Pay, etc.

They make it easy to pay how you prefer, including contactless digital payments.

Convenience Fees For Phone Payments

While Dominion Energy does not charge a fee for electronic check payments over the phone, there are small convenience fees for credit/debit card transactions:

• Residential Customers – $1.65 per transaction
• Business Customers – $14.95 per transaction

Just something to be aware of if paying by card. But the convenience fee is usually worth it to avoid late fees!

Payment Posting & Confirmation

A major benefit of paying your Dominion Energy bill by phone is that payments post to your account immediately after the call. This ensures your payment processes and registers on time.

Once your payment goes through, you’ll receive an email confirmation with your payment details for your records. You can also log into your online account to view your updated account balance.

Avoid Late Fees

With the phone payment option, you can call and pay your Dominion bill anytime before the due date to avoid late fees. The 24/7 availability provides peace of mind even if you need to call at 11pm the night before your bill due date.

Forgetful customers like me appreciate the phone payment method to take care of a bill at the last minute!

Get Bill & Usage Questions Answered

When paying your Dominion bill over the phone, you can also get answers to any bill or usage questions from the knowledgeable customer service reps. They are happy to explain charges, usage spikes, due dates, payment history, and any billing problems.

Set Up Recurring Payments

If you are tired of remembering to pay your bill manually each month, you can enroll in auto-pay over the phone. The customer service agent can securely store your payment information to set up recurring monthly payments from your preferred account.

This ensures your bill gets paid automatically each billing cycle without any extra steps. One less thing to remember each month!

Make One-Time Partial Payment

For flexibility, Dominion Energy allows you to make a one-time partial payment over the phone if you cannot pay your entire balance. While partial payments still accrue late fees on the unpaid portion, it’s a useful option to pay what you can at the moment.

Avoid Scams & Spoof Sites

Only use the legitimate published Dominion Energy phone number to pay your bill. Scammers create fake customer service numbers to steal payments and personal information.

Double check that any number you call matches the official Dominion Energy website to avoid phone payment scams. Stick to trusted payment options direct through Dominion.

Get Payment Assistance

If you are struggling to pay your energy bill, Dominion’s reps can help sign you up for payment assistance programs over the phone to lower or eliminate your balance.

Whether you need help with a one-time bill or ongoing long-term assistance, they can get your payment relief process started immediately.

Paying your Dominion Energy bill by phone is fast, convenient, and secure. With 24/7 phone access, you can handle a last minute payment whenever needed. Save their billing number in your phone and call anytime.