Paying your Anne Arundel County water bill on time is important to avoid late fees and service interruptions. The county offers several convenient payment options to fit your needs. In this comprehensive guide, I’ll explain the easiest ways to pay your Anne Arundel County water bill online, by phone, by mail, or in person.
Online Payment
Paying your water bill online is the quickest and most convenient option for most people. To pay online, go to the Anne Arundel County Online Bill and Tax Payment System. You’ll need your 7-digit account number from your water bill to log in.
Once logged in, you can view your current bill and make a one-time payment. The county accepts Visa, Mastercard, American Express, Discover, PayPal, Amazon Pay, Google Pay, and Venmo for online payments.
You can also enroll in autopay to have your water bill paid automatically each month. This ensures your payment is never late. With autopay, you can choose to pay a fixed amount or the full balance each month. Your payment will be deducted from your bank account or credit card automatically on the due date.
Pay By Phone
If you prefer to pay by phone, Anne Arundel County has a dedicated pay-by-phone number 1-833-277-8723. Call this number and have your 7-digit account number ready.
Credit cards like Visa, Mastercard, Discover, and American Express can be used to pay over the phone, as well as debit cards. There is a small convenience fee for using this service. If you pay by 6 PM ET, the money will be in your account the next business day.
Pay By Mail
To pay your water bill by mail, write your 7-digit account number on your check or money order and mail it in the return envelope provided with your bill. Send your payment to:
Anne Arundel County Office of Finance PO Box 17003Baltimore, MD 21297-1003Do not mail cash. Your payment will be processed in 5 to 7 days if you mail it. To avoid late fees, mail your payment at least 7 days before the due date.
Pay In Person
You can pay your Anne Arundel County water bill in person at any of the cashier offices in the county:
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Arundel Center: 44 Calvert St, Annapolis, MD 21401
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Arundel Center North: 101 Crain Hwy N, Glen Burnie, MD 21061
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Heritage Complex: 2664 Riva Rd, Annapolis, MD 21401
Cashier offices accept cash, checks, or money orders. You can also use the self-service kiosk in the lobby to pay by credit card with a small convenience fee applied. Cashier offices are open Monday-Friday from 8am to 4:30pm ET.
Drop Box Payment
For a no-contact payment option, use the yellow drop boxes located outside each cashier office location. Place your check or money order in an envelope with your account number written on it and deposit in the drop box. Do not put cash in the drop box. Allow 1-2 days for drop box payments to be processed.
Payment Assistance Programs
If you are having difficulty paying your water bill, Anne Arundel County offers payment assistance programs:
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Payment plans – Call 410-222-1144 to set up a payment plan that works for your budget.
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Financial assistance – Programs are available through the Dept. of Social Services, Office on Aging, Salvation Army, and more. Call 410-222-1144 for referrals.
Avoid Late Fees
Water bills in Anne Arundel County are issued quarterly and are due within 30 days of the bill date. A 10% late penalty is added to unpaid bills after the due date.
If your bill remains unpaid, your water service may be disconnected. A $50 fee is charged for all scheduled disconnections, even if payment is made before the shut off occurs.
Avoid late fees and service interruptions by paying your Anne Arundel County water bill on time every quarter. Sign up for autopay or reminders to ensure your payment is never late.
How Your Water Bill is Calculated
Your quarterly water bill from Anne Arundel County is calculated based on your water usage as measured by your water meter. Rates are as follows:
- Water – $3.23 per 1,000 gallons used
- Wastewater – $5.67 per 1,000 gallons used
So your usage charge is the number of gallons used x the rate for water + the number of gallons used x the rate for wastewater.
In addition to usage, your bill includes:
- Account maintenance fee – $6/quarter
- Environmental protection fee – 35% of usage
- Bay restoration fee – $15/quarter
Late fees or other penalties may also be added if applicable. The easiest way to lower your bill is to reduce your water usage.
Estimate vs. Actual Reading
If your water meter can’t be read for some reason, Anne Arundel County will estimate your bill based on your prior year’s usage for that quarter. This may result in your bill being higher or lower than actual usage. Don’t worry – your next bill will adjust for any over or under estimates.
You can avoid estimated readings by keeping your meter clear of obstructions like bushes or debris. The county aims to do actual meter readings each quarter whenever possible for the most accurate billing.
Review Billing FAQs
For more information on paying your Anne Arundel County water bill, calculating your usage charges, estimating readings, and more, review the Frequently Asked Questions published by the county’s Bureau of Utility Operations. This covers many common billing questions and is a helpful resource.
Contact Customer Service
If you have any questions or issues regarding your Anne Arundel County water bill, contact Customer Service for assistance:
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Phone: 410-222-1144
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Email: [email protected]
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In person: 44 Calvert St, Annapolis, MD 21401
The friendly and knowledgeable customer service team can explain your bill, set up payment plans, connect you with financial assistance, and more.
Paying your water bill on time and in full is important for continuous service. Anne Arundel County offers flexible payment options to make it as easy as possible. Use online payments for convenience, autopay for peace of mind, or contact customer service for help. Monitoring your usage and water conservation tips can also help control costs. With all of these options, you can keep your water flowing in Anne Arundel County.