Living in Ada County, Idaho brings access to the scenic Treasure Valley and bustling Boise metropolitan area. It also comes with regular utility bills for services like trash collection provided by Ada County Billing Services. Read on to learn how you can easily pay these bills online, on your phone, or in person.
Overview of Ada County Billing Services
Ada County Billing Services handles payment collection and account management for trash and sewer utilities provided to Boise and surrounding area residents and businesses
Key services billed by Ada County Billing include:
- Trash collection and disposal
- Sewer service
- Landfill fees
- Stormwater management fees
As a customer, you’ll receive regular utility bills from Ada County that you are responsible for paying by the due date Failing to pay on time can lead to late fees and service interruptions.
Billing cycles and payment due dates vary depending on if you are a residential or commercial customer.
Payment Options From Ada County Billing
Ada County Billing offers multiple ways to pay your trash, sewer, stormwater, and other service bills. Choose the payment method that is most convenient for you:
Pay Online
The quickest way to pay is online via the Ada County website or third party payment portal. To pay online:
- Visit adacounty.id.gov/trashbilling and click “Online Customer Portal.”
- Enter your account number and debit/credit card information. A 2.4% convenience fee applies.
Or
- Go to www.paydici.com/ada-county-billing and search for your account.
- Pay by card with a 2.4% convenience fee.
You can also set up automatic recurring payments from your card when paying online.
Pay By Phone
Call 208-577-4710 during business hours to pay with your bank account information by phone. This incurs no extra fees.
You can also call the third party payment number anytime at 1-877-727-3290 to pay with a debit/credit card for a 2.4% fee.
Pay by Mail
Send a check or money order to:
Ada County Trash Billing
PO Box 2780
Boise, ID 83701
Be sure to include your account number and allow mailing time before your due date.
Pay In Person
Visit the Ada County Billing office at 252 E Front Street, Suite 199 in Boise between 8am and 5pm Monday through Friday to pay by cash, check, or money order. An after-hours drop box is also available in the lobby.
Pay by Automatic Withdrawal
Complete the authorization form on the Ada County website to set up automatic payments from your bank account each month. This avoid late fees and frees you from remembering to pay.
Manage Your Account Online
In addition to making one-time payments, registering for an online account at www.paydici.com/ada-county-billing provides benefits like:
- Storing payment methods securely
- Accessing billing and payment history
- Signing up for paperless billing
- Getting bill notifications
- Scheduling future-dated payments
- And more!
Managing your account online allows you to take control of your utility bills and payments.
Avoid Late Fees and Service Disruption
To avoid extra late payment fees and potential disruption of your trash, sewer, or other utility services, be sure to pay your Ada County bills in full and on time every month.
Payment is due on the 14th of January, May, August, and November for quarterly residential accounts. Commercial accounts are due monthly on the 25th.
If you are struggling to pay on time, contact Ada County Billing right away to discuss potential payment plan options before your service is impacted. Don’t let bills pile up – take advantage of the many ways to pay!
Customer Service for Ada County Billing
The Ada County Billing Services team is available to help with any account or payment questions you may have:
- Call 208-577-4710 during regular business hours
- Email [email protected]
- Stop by the office at 252 E Front Street, Suite 199, Boise, ID
Reach out for any billing errors, payment issues, or if you need support managing your utility account payments each month.
Pay Utility Bills to Ada County Quickly and Easily
As an Ada County resident or business owner, keeping your trash, sewer, stormwater, and other services running smoothly means paying your bills on time every month. With payment options online, by phone, by mail, in person, or as recurring automatic withdrawals, Ada County Billing makes it simple and convenient. Sign up for account access to get the full features and flexibility needed to manage utility payments in just minutes from home.
Pay Water and Sewer bills online
How do I contact Ada County billing?
For residential starts, stops, billing questions or mailing address changes, please visit the Ada County Billing’s website or call 208-577-4710. Contact regarding Contact regarding Type the letters you see in the image below.
How do I contact Ada’s utility billing system?
Welcome to Ada’s Utility Billing System! If you have questions or problems with the online billing system, call: 580-436-6300 or email us here. If you have questions about your utility bill, account problems, or service requests, call: 580-436-6300 Pay by Phone! Pay your bill through our automated phone system by calling 580-436-8140 OPTION 1
How do I pay my taxes in Ada County?
Debit card: Flat fee of $3.95 Credit card: 2.4% of transaction total, minimum of $2.00 NOTE: You will need your bill number ready to pay over the phone. Ada County Treasurer’s office has several different methods to pay your taxes, you can pay by phone, mail or in Person.
How much does Ada County Portal cost?
Ada County Portal. Convenience fees will apply. E-checks: Flat fee of $3.00 for transaction totals under $500,000, or flat fee of $10.00 for transaction totals over $500,000. Debit card: Flat fee of $3.95 Credit card: 2.4% of transaction total, minimum of $2.00 NOTE: Be sure to clearly reference your parcel number on your payment.