Living in Adams County, Mississippi means being serviced by the Adams County Water Association (ACWA). As a customer, it’s important to understand your options for paying your water bill conveniently and on time each month This article will provide a comprehensive overview of the payment methods offered by ACWA along with tips for managing your account
ACWA is a not-for-profit, member-owned water association providing water services to over 6,500 homes and businesses in Adams Jefferson, and Wilkinson counties in Mississippi. They are dedicated to supplying quality drinking water at reasonable rates to their customers.
ACWA is governed by a Board of Directors elected by the membership. They have a full-time staff handling the day-to-day operations, system maintenance, water quality monitoring, billing, and customer service.
Understanding Your Water Bill
ACWA bills for water service on a monthly basis. The due date is typically around the 10th of each month. Usage is metered, so your charges are based on the amount of water supplied to your home or business.
Meter readings from the past and present, along with the number of units (100 cubic feet or 748 gallons per unit), will be shown on your bill. Then it will show you the water bill that was made by multiplying the number of units used by the water rate.
Other standard bill items include
-
Base charge – A fixed monthly fee to cover basic costs of providing service.
-
Debt retirement fee – Helps pay off loans for infrastructure improvements.
-
Sales tax.
-
Due date and account number.
-
Payment stub to return with mailed payments.
Carefully review each bill for accuracy and contact ACWA if you have any questions. It’s important to pay your bill in full each month by the due date to avoid penalties.
Payment Options from ACWA
ACWA offers several convenient payment options to fit every customer’s needs:
Pay Online
The easiest way for many customers to pay is through ACWA’s online bill pay system accessible at adamscountywater.com. You can pay by e-check, Visa, MasterCard or Discover.
Benefits include:
-
Secure 24/7 account access
-
View billing history and make payments anytime
-
Set up recurring payments or one-time payments
-
Receive bills via email
-
Avoid late fees by scheduling payments
Pay by Phone
Call 1-844-395-2241 anytime to make a payment via automated phone system. Accepts credit/debit cards and e-checks.
Pay by Mail
Mail your check or money order along with the payment stub from your bill to:
ACWA
P.O. Box 70
Washington, MS 39190
Allow 5-7 days for delivery to avoid late fees.
Pay at the Office
Drop by the ACWA office at 700 Hwy 61 North in Natchez during business hours, Monday-Friday 8am-4pm. They accept cash, check, money order, and credit/debit cards. A convenient drive-thru is available.
After Hours Drop Box
A secure drop box located at the ACWA office drive-thru can be used to leave a payment envelope anytime. Payments dropped after hours will be processed the next business day.
Bank Bill Pay
Many banks and credit unions offer bill pay services that allow you to set up recurring payments to companies like ACWA. Funds are deducted from your account and sent directly to ACWA on your behalf before the due date. Check with your bank to see if they offer bill pay.
Electronic Bank Draft
With bank draft, ACWA will automatically withdraw your water bill payment on the due date directly from your checking or savings account. To enroll, complete a draft authorization form at the ACWA office or online. You’ll just need to provide a voided check.
Setting Up an Online Account with ACWA
I highly recommend ACWA customers establish an online account through their web portal at adamscountywater.com. Signing up is free and provides many useful benefits:
-
Pay your bill online 24/7
-
View current and past billing history
-
Update account and contact information
-
Receive bills via email
-
Monitor water usage
-
Set payment reminders
-
Go paperless
To register, you’ll need your 9-digit ACWA account number and an email address. Creating an online account allows you to take control of your bill management.
Tips for Paying Your Bill on Time
Paying your water bill by the due date is important to avoid late fees and service disruption. Here are some tips:
-
Mark due dates on your calendar and set payment reminders
-
Enroll in automated payments like bank draft or recurring credit card
-
Sign up for bill reminders from ACWA
-
Pay online and receive bills via email
-
If financial issues arise, contact ACWA immediately to discuss payment plans
-
Keep your account info current with ACWA for proper billing
-
Review bills promptly and address any discrepancies
Understanding Late Fees and Disconnection Policies
If your ACWA bill is not paid by the due date, a 10% late penalty will be assessed on the outstanding balance.
Accounts past due for 30 days are subject to disconnection. A $50 fee is charged to reconnect service once payment is made.
Avoid these penalties by paying on time every month. Contact ACWA if you anticipate difficulty paying a bill to possibly set up a payment arrangement. Communicating with ACWA can help prevent service interruption.
Saving Money on Your Water Bill
If your water bills seem high, there are ways to reduce your monthly charges:
-
Monitor usage via your online account to track spikes
-
Check for leaks and fix any dripping faucets or running toilets
-
Install high-efficiency water fixtures like low-flow showerheads
-
Run full loads in dishwashers and washing machines
-
Avoid excessive lawn and garden watering
-
Limit car washing at home
-
Adjust water usage habits like shorter showers
Even small changes can have a noticeable impact on your water consumption and bills over time.
ACWA Customer Service Options
ACWA aims to provide excellent service to their valued customers. Contact them at:
Phone: 601-446-6616
Email: [email protected]
Office: 700 Hwy 61 North, Natchez, MS 39120
Their team can answer billing questions, set up payment plans, resolve service issues, and more. Be sure to reach out if you ever need assistance.
In Summary
Payment OptionsThe ACRSD conveniently offers multiple ways for customers to pay their monthly bill.
- Mail Payments– You can mail your payment in the form of money order or check (no cash) to: 313 West Jefferson Street, Room 337, Decatur, IN 46733.
- Pay in Person– You can pay in person by stopping by our office at 313 West Jefferson Street, Room 337, Decatur, Indiana 46733. Hours are 8:00 a.m. to 4:00 p.m. Monday through Friday.
- Pay Online Via Pay Gov or through our billing system – Click here to access Pay Gov, be sure to have your account number ready and the payment screen must show ACRSD. You may also contact pay gov via phone by calling 1-866-480-8552 and again, have your account number ready and advise you are paying ACRSD. If you wish to register and pay via our online billing system, Click here. After you have completed the registration process, Click here to pay via our new online billing systems.
- Features of online access to your account include:
- Sign up for paperless billing
- View transaction history
- Change billing address information
- View your bill online
- Pay your bill online via debit card or credit card:
- Payments made online via debit card or credit card will incur a 3 percent convenience fee assessed to your transaction. There is a minimum fee of $1.00 for transactions less than $33.00.
- If you have Billpay services established through your bank, you can set Adams County Regional Sewer District up as payee.
- Drive By Drop Box– For your convenience, the ACRSD Billing Office has a 24-hour payment drop box. It is located in the northeast parking lot, next to the flag pole, at the Adams County Service Complex, 313 W. Jefferson Street, Decatur, Indiana. PLEASE DO NOT DEPOSIT CASH IN THE BOX. When paying by cash, please go into the office during business hours. Payments in the box before 7:45 a.m. Monday through Friday will be posted the same day.
- Debit Authorization – By completing a simple application, residents can have their monthly sewer bill automatically deducted from their checking account. To receive an application, download the following form Debit Authorization, call (260) 724-2995 or pick one up when visiting the ACRSD Office located at 313 W. Jefferson Street, Room 337, Decatur, IN 46733. There is no charge for this service.
@(Model.BulletStyle == CivicPlus.Entities.Modules.Layout.Enums.BulletStyle.Decimal ? “ol” : “ul”)>
Pay Water and Sewer bills online
FAQ
How do I pay my Adams County water bill?
How do I pay my Harris County water bill?