Dealing with medical bills can be confusing and frustrating. Between clinic charges, doctor visits, lab tests and more, keeping track of what you owe and when can be a real headache. That’s why a simple, online bill pay solution like the one offered by Advocate Medical Group can make life easier.
Advocate Medical Group (AMG) is one of the largest independent physician groups in the Chicago area. Their 900+ doctors care for patients at hospitals, clinics and offices across Chicagoland. If you’ve received care from an AMG physician, you’ll receive billing statements outlining what you owe.
In this article, we’ll explain how to access and understand your AMG bill, go over your payment options, provide tips for payment assistance, and answer common billing questions Read on to learn how to take control of your Advocate Medical Group payments!
Accessing Your Bill Through the AMG Patient Portal
When you receive medical services through Advocate Medical Group, you’ll be mailed a printed billing statement each month summarizing what you owe. However, you don’t need to wait for this to arrive to view your charges and make payments The AMG patient portal lets you access statements and account information 24/7.
To use the patient portal and view your bill online:
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Go to AMGPatientPortal.com
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Click on “Pay Your Bill” then “Pay Bill”
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Log in with your AMG patient portal username and password. If you don’t have an account, you can sign up as a new user.
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On the dashboard, click on “Billing Account” to view statements, make payments, see payment history and more.
Accessing bills through the portal allows you to closely monitor charges, avoid late fees and make payments on your own schedule.
Understanding Your AMG Statement
Once you access your bill, you’ll want to review the statement and understand what you’re being charged for. Advocate Medical Group statements clearly itemize all services, dates, and associated costs. Here are the key sections to look over:
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Patient Information – Lists the patient, guarantor accounts linked to billing, insurance on file and demographic info.
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Claim Details – Each service rendered is listed with date, doctor, location, billing codes and the total cost.
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Insurance Coverage – Shows amount covered by insurance and your portion owed based on benefits.
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Summary – Total of all charges, adjustments, insurance payments and amounts due.
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Messages – Important statement notes like upcoming due dates, past due alerts or payment confirmations.
Carefully look over each charge to ensure accuracy and that any insurance was properly applied. Contact AMG billing with any statement questions.
Payment Options for Your AMG Bill
Once you review your Advocate Medical Group statement online and determine what you owe, paying your bill quickly and conveniently is key. The AMG patient portal offers several flexible payment options including:
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One-time payment – Pay a specific statement balance or multiple statements at once via credit/debit card, bank account, HSA or FSA cards.
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Auto-pay enrollment – Set up recurring monthly payments directly from a bank account or credit card.
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Mail payment – If you prefer to pay by check or money order, you can print a statement coupon and mail payment to the address listed.
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In-person – Some AMG care sites allow in-person bill payment by cash, check or card.
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By phone – Call 844-797-3672 to pay an outstanding AMG bill over the phone using a card or bank account info.
Choose the most convenient option for you. One-time payments will post to your account within 1-2 business days. Mailed payments take longer to process.
Seeking Payment Assistance for Medical Bills
If you’re worried about being able to pay your Advocate Medical Group charges, don’t panic! AMG offers financial assistance and payment plans for patients who qualify based on financial need.
Some options to cover medical bills include:
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Payment plans – Set up monthly installments without interest that better fit your budget.
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Charity care – Uninsured or underinsured low-income patients can have bills reduced or forgiven.
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Discounts – Uninsured patients automatically get a 30% discount on care.
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Government programs – Apply for Medicaid, state assistance programs or insurance subsidies if eligible.
Discuss your financial situation with an AMG billing specialist to find the right assistance option. Providing some payment shows good faith while you get back on your feet financially.
Answers to Frequently Asked AMG Billing Questions
Managing medical bills often raises questions about statements, insurance, payments and more. Here are some commonly asked questions with answers to help you understand Advocate Medical Group billing better:
What is the billing process at AMG?
- Services are billed after your visit under your provider’s name. Bills are sent monthly and due within 30 days. Late fees apply after 30 days.
Why am I being billed separately by the doctor and the hospital/clinic?
- AMG providers bill for their professional services. The hospital bills for facility fees, equipment used, etc. You’ll get 1 bill from the doctor, 1 from the hospital.
How can I get an itemized bill breakdown?
- Sign in to the AMG patient portal and click “Print Full Detail” on your statement for an itemized list of each charge.
Do I need to pay my AMG bill before my insurance processes the claim?
- No, never pay a medical bill until the insurance claim is finalized and your portion owed is correct. Insurance can take 30-90 days to finish processing.
What if I’m uninsured and can’t afford my AMG bill?
- AMG offers discounts for uninsured patients and payment plans tailored to your budget. Call them to discuss payment assistance options.
Can I set up reoccurring auto-payments?
- Yes, you can enroll in convenient auto-pay through the patient portal. Payments will automatically process each month for the billed amount due.
What is the number to call about my AMG billing account?
- Call 844-797-3672 for the AMG centralized billing office. They can answer statement questions, take payments or explain financial assistance.
How long does AMG keep unpaid bills on my account?
- Unpaid accounts are sent to collections after 120 days. Pay promptly or get on a payment plan to avoid collections.
Learning to navigate medical bills takes diligence, but support is available. Use the AMG patient portal to monitor charges, make payments, and seek financial assistance if needed. Don’t hesitate to contact billing representatives to clarify any statement uncertainties.
Take Control of Your Advocate Medical Group Bill Payments
Medical bills don’t have to be scary and confusing. With tools like the Advocate Medical Group patient portal, you can easily view statements, make payments, set up recurring payments and get answers to billing questions.
Key takeaways on managing AMG bills include:
- Check statements online through the portal for fast access
- Understand each charge and ensure insurance adjusted properly
- Pay bills online, by phone, mail or in person
- Seek payment assistance or financial aid if needed
- Contact billing reps for statement questions or issues
Equipped with the billing know-how in this article, you can now handle your Advocate Medical Group statements with confidence. Take an active role in the process. Monitor your account regularly, understand charges, pay on time, and ask for help managing large balances. You’ve got this!
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