The Complete Guide to Paying Your Alliant Energy Bill

Paying your Alliant Energy bill is easy and convenient with the various options available In this comprehensive guide, we’ll walk through everything you need to know about paying your Alliant Energy bill, including payment methods, managing your account, and key addresses.

Overview of Alliant Energy Bill Payment

Alliant Energy provides electric and natural gas service to over 970,000 customers across Iowa and Wisconsin As an Alliant Energy customer, you typically receive a bill each month that details your energy usage and total amount due

Bills are typically due around the 20th of each month You have multiple options for paying your Alliant Energy bill so you can choose the method that works best for you

Some key things to know:

• Your account number is critical for properly applying payments. This can be found on your bill.

• If paying by mail, allow 5-7 days for your payment to reach Alliant Energy. Payments are processed as they are received.

• Online and electronic payments are the fastest methods, applied instantly to your account.

• If you cannot pay in full, contact Alliant Energy to set up a payment plan. Late fees can be avoided with an agreed payment arrangement.

Below we’ll explore all the ways you can pay your Alliant Energy bill.

Pay Online Without an Account

The fastest and most convenient way to pay your Alliant Energy bill is online. You can make secure online payments without even setting up an account.

To pay as a guest:

• Go to AlliantEnergy.com/PayAsGuest

• Enter your Alliant Energy account number and ZIP code

• Choose whether to pay by bank account (free) or credit/debit card (fees apply)

• Enter payment amount and submit

Online guest payments are instant, and you’ll receive an email confirmation. You can also view 36 months of payment history by entering your account number on the guest payment site.

Pay Online With My Account

For added convenience, sign up for My Account to manage payments and track your energy use. With My Account you can:

• Pay your bill online

• Set up automatic payments

• Go paperless with eBilling

• Monitor daily usage

• Contact customer service

To sign up, go to AlliantEnergy.com/MyAccount and have your account number handy.

Pay Using the Alliant Energy Mobile App

Managing your account and making payments is easy with the Alliant Energy mobile app. You can pay on-the-go directly from your smart device.

The Alliant Energy app is available for download on the App Store and Google Play. Once downloaded, log in using your My Account credentials.

Key features include:

• Pay your bill immediately with a bank account, credit card, Apple Pay or Google Pay

• Manage account settings and billing options

• View usage graphs

• Report outages

• Contact customer service

Pay by Phone

You can make a payment over the phone using our automated system or by speaking with a customer service representative.

To use the automated phone payment system:

• Call 1-800-ALLIANT (1-800-255-4268)

• Say “Make a payment”

• Follow the prompts to enter your account number and payment information

To speak with a representative:

• Call 1-800-ALLIANT (1-800-255-4268)

• Say “Representative” when prompted

• Ask to make a payment and have your account number ready

There are no fees for paying your Alliant Energy bill by phone with your bank account.

Pay by Mail

If you prefer paying by check through the mail, please follow these steps:

• Make your check payable to Alliant Energy

• Write your account number clearly on your check

• Use the return envelope provided with your bill

• Mail your check and payment stub together

Do not staple your check to the payment stub. Allow 5-7 days for mailed payments to reach the payment center.

Key addresses for mailing payments:

For Wisconsin customers:

Alliant Energy
PO Box 3062
Cedar Rapids, IA 52406-3062

For Iowa customers:

Alliant Energy
PO Box 3060
Cedar Rapids, IA 52406-3060

Avoid late fees by mailing your payment 5-7 days before the due date. Tracking services can also give you peace of mind.

Authorized Payment Locations

For added convenience, Alliant Energy has partnered with authorized bill payment outlets including:

• Western Union – Make a cash or money order payment at participating locations. Find a location at WesternUnion.com. A $1.25 fee applies.

• Speedpay – Make credit/debit card payments through Speedpay online, by phone, or at participating retailers. Fees apply.

• MoneyGram – Similar to Western Union, make cash payments at MoneyGram locations. Use receipt as proof of payment.

Before using one of these authorized payment services, contact Alliant Energy to provide confirmation the payment was made. This prevents disconnection if your account is past due.

Manage Your Account and Payments

Sign up for My Account to take control of your bill and payments. Helpful account management options include:

Automatic Payments – Set up recurring payments from your bank account or credit card so your bill is paid automatically each month.

Paperless Billing – Reduce clutter and access your bills online 24/7. You’ll get an email when your new bill is ready to view.

Account Alerts – Get notifications for things like approaching due dates, past due accounts, and high energy usage.

Payment Arrangements – If you cannot pay in full, you can request a payment plan to pay your balance over time while avoiding disconnection.

Usage Alerts – Set thresholds for daily electric and natural gas use and receive alerts when you exceed the limit.

Budget Billing – Pay a set amount each month to even out seasonal peaks and valleys in your bill amount.

Avoid Late Fees and Disconnection

It’s important to pay your Alliant Energy bill on time to avoid late fees and potential disconnection. Here are some tips:

• Mark your bill’s due date on your calendar so it doesn’t sneak up on you.

• Enroll in autopay or paperless billing to ensure on-time payments.

• Set up My Account alerts for approaching due dates.

• If you cannot pay on time, call Alliant Energy immediately to set up a payment plan. This prevents disconnection of service.

• If faced with financial hardship, learn about Alliant Energy’s payment assistance programs.

Reconnecting service after disconnection involves extra fees. Protect your service and budget by paying on time or reaching out for help if needed.

Payment Assistance Programs

If you are struggling with energy bills, Alliant Energy offers assistance programs including:

• Low Income Home Energy Assistance Program (LIHEAP) – Provides bill credits to qualified households.

• Payment arrangements – Set up a plan to pay your balance over time.

• Budget billing – Pay a fixed amount each month to stabilize bills.

• Energy efficiency programs – Receive home upgrades to reduce energy consumption.

• Hardship funds – Limited funds are available from Alliant Energy and non-profits.

Learn more about payment assistance at AlliantEnergy.com/Assistance.

In Summary

• Alliant Energy offers flexible payment options including online, phone, mail, mobile app, and authorized payment locations.

• Paying online provides instant payment confirmation and historical payment details.

• My Account and the mobile app allow you to easily monitor usage and manage payments.

• Avoid late fees by paying on time or setting up a payment arrangement if needed.

• Payment assistance programs are available if you experience financial hardship.

• Use this guide as a helpful resource for smoothly managing your Alliant Energy account and payments. Reach out with any questions!