Paying your energy bill should be quick and hassle-free. That’s why Ambit Energy offers several convenient phone numbers for bill payment. In this article, we’ll provide the key Ambit Energy bill pay phone numbers and walk through the process of paying by phone.
Overview of Ambit Energy
Founded in 2006, Ambit Energy provides electricity and natural gas services in deregulated energy markets across the United States. The company is headquartered in Dallas, Texas and serves over 1 million residential and commercial customers in 17 states.
Ambit Energy aims to provide affordable energy rates along with excellent customer service They offer flexible plans with no contracts or cancellation fees Many customers are drawn to Ambit’s referral rewards program which provides bill credits for referring new customers,
Why Pay Your Bill by Phone?
Paying your energy bill by phone is easy and efficient. Here are some key benefits of paying your Ambit Energy bill by phone
- Speak directly with a customer service agent who can answer questions or resolve issues
- Make a payment without logging into your online account
- Call anytime – Ambit’s call center is open extended hours
- Quickly handle last minute or missed payments
- Reach Ambit’s emergency outage and service number when needed
So whenever you need to make a quick payment, get billing help, or report an outage, picking up the phone is a great option.
Ambit Energy Bill Pay Phone Numbers
Ambit Energy provides several dedicated phone numbers for customer bill payments and support:
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Ambit Energy Customer Service: 1-877-282-6248
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Ambit Energy Outage Reporting: Use phone numbers listed on the Outage Reporting page specific to your service area
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Ambit Energy Quick Pay: 1-877-282-6248 (use this automated system just to make a payment)
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Spanish Support: 1-877-282-6248, press 2
Let’s go over how to use each of these key numbers when paying your bill by phone.
Using the Customer Service Number
Ambit’s main Customer Service number is 1-877-282-6248. Here’s how to use this number to pay your energy bill:
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Call 1-877-282-6248
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Select your language preference
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Say “Pay Bill” or Press 1 when prompted
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Enter your 10-digit Ambit Energy account number
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Select whether you want to make a full or partial payment
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Provide your debit/credit card information or electronic check details
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Confirm payment amount and card details
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A representative will process the payment and provide a confirmation number
The automated system walks you through each step. Wait times are usually minimal. The representative can also assist with any billing questions.
Using the Quick Pay Number
For fast, automated bill payments without speaking to a representative, use Ambit’s Quick Pay number. Follow these steps:
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Call 1-877-282-6248
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Select your language
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Say “Quick Pay” or Press 2
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Enter your 10-digit account number
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Enter the 5-digit ZIP code on your account
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Follow prompts to enter payment details
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Receive payment confirmation number
With Quick Pay, there is no wait time to speak with a representative. It’s the fastest option if you just need to make a speedy bill payment.
Reporting Outages by Phone
If you need to report a power outage or gas leak, refer to the Outage Reporting page on Ambit’s website to get the right emergency number for your service area. These outage phone numbers route you directly to your local utility company.
Calling promptly helps get your outage resolved faster. Only report outages by phone when you are actually experiencing service interruption.
What Information is Needed to Pay by Phone?
To pay your Ambit Energy bill by phone, have these account details on hand:
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Your 10-digit Ambit account number
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Account address including ZIP code
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Payment amount
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Credit/debit card or bank account information
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Name and contact details on the account
Providing this information helps the system quickly pull up your account and process payments.
Key Tips for Paying Your Bill by Phone
Follow these tips and best practices when paying your Ambit Energy bill by phone:
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Call during off-peak hours like early mornings or evenings to avoid long hold times
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Have your account number and payment details ready before calling
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Note the confirmation number at the end of the call as proof of payment
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Set payment reminders in your calendar if using phone payments regularly
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Contact Ambit if your payment doesn’t process properly or balance seems incorrect
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Notify Ambit anytime your phone contact information changes
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Use the right emergency number to expedite outage response and restoration
Paying by phone is a fast, convenient way to stay on top of your Ambit Energy bill. Follow the steps outlined in this article to pay quickly and easily using Ambit’s bill pay phone numbers.
Ambit Energy Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 97% phone 3% email
- The best phone number to call Ambit Energy is 8772826248. 75% of consumers used this number to address their issues and concerns.
- The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
- Be prepared for the call as Ambit Energy may ask you for the following information to identify you as a customer: social security number, customer id or email.
- More commonly used way of contact is by phone. Source Distribution 97% phone 3% email
- The best phone number to call Ambit Energy is 8772826248. 75% of consumers used this number to address their issues and concerns.
- The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
- Be prepared for the call as Ambit Energy may ask you for the following information to identify you as a customer: social security number, customer id or email.
- People call Ambit Energy mainly because of activation/ cancellation, staff, payments and charges.
- 50% of the consumers who called the company’s customer support stated that their issues were resolved.
- The best email to contact Ambit Energy is [email protected]. 50% of customers use this email address to address their issues and concerns.
How to Contact Ambit Energy?
| Total calls: 107 | Issues resolved: 2 | Last call: Jun 7, 2024 |
Ambit Energy provides various Ambit Energy phone numbers to suit the diverse needs of its customers. For general inquiries, you can utilize the toll-free Ambit Energy phone number 1-877-302-6248. Consultants looking for assistance with their business-related matters have a dedicated line at 1-877-654-3396. Additionally, if you have commercial inquiries, Ambit Energy customer care can be reached at 1-877-455-7575. This range of Ambit Energy contact channels underscores its commitment to ensuring accessibility to customer support. This Ambit customer care team provides assistance tailored to residential and business customers specific needs.
Ambit customer service operates with varying hours to cater to the different needs of the customers. While the Ambit Energy 24-hour customer service is unavailable, you can contact the toll-free numbers throughout the week from 7 AM to 10 PM CT. Similarly, the Ambit Energy customer service hours of consultant support on weekdays are from 8.30 AM to 5.30 PM CT and on Saturdays from 10 AM to 5 PM CT. Ambit Energy customer service chat is accessible daily from 7 AM to 7 PM CT. For commercial inquiries, Ambit customer service is open from 8 AM to 6 PM on weekdays and from 10 AM to 5 PM CT on Saturdays. Despite the unavailability of Ambit Energys 24-hour customer service, Ambit Energy strives to assist most of the day to serve its customers and consultants effectively.
To engage with Ambit Energy customer care through the live chat feature, head to their official website and navigate to the “Contact Us” section. Within the section, you will spot the option to initiate a live chat – click on it. A new window will pop up, requesting you to log in using your MyAmbit account credentials. After logging into your account, you will gain access to the Ambit Energy customer service chat and a range of other account management features. These include bill payments, reviewing the data usage, and checking your billing history. This user-friendly approach provides customers a convenient means to communicate with Ambit Energy customer care for all their inquiries and needs.
Ambit Energy corporate office can be reached through multiple Ambit Energy email addresses designed for specific states. If you require support with a cancellation request in Illinois, reach out through the Ambit Energy email at [email protected]. Similarly, you can contact Ambit Energy at [email protected] for inquiries coming from Rhode Island. These state-specific Ambit Energy email addresses are designed to facilitate and expedite cancellation requests in the respective states. If you have other questions or need further assistance, do not hesitate to use these dedicated Ambit Energy email channels to contact the Ambit Energy team.
Ambit Energy Phone Number – THE Ambit Energy Phone Number
How do I contact Ambit Energy customer care?
Ambit Energy customer care can be contacted through email by filling up an online form available on their official website. Ambit Energy Bill Payments There are two options for bill payments available on the Ambit Energy website. You can choose to open a MyAmbit Account, which allows you to pay bills, view details, and check previous bills.
How can I pay my Ambit Energy Bill?
You can pay your Ambit Energy Bill in three ways: Log on to my.ambitenergy.com and pay online using your credit card, debit card, or bank account. If you don’t have a MyAmbit Account, you can create one in a few minutes with your Ambit Energy account number (ex. AXXXXXXX).
What if I Have Issues with my Ambit Energy account?
For any issues regarding existing Ambit Energy accounts, contact customer care at the number below.
Does ambit accept payments?
While you can’t walk up to our awesome downtown Dallas headquarters, Ambit does accept payments at the following locations. Be sure to have your account number with you when making payments: For the cost to make a payment or time for payment application, please contact Customer Care at 877-282-6248 during normal business hours (see above). 5.