Paying your water bill should be a simple straightforward process. With Aquarion Water Company, it can be! Aquarion offers various convenient payment options to fit different needs and preferences. In this article, we’ll go over the ins and outs of paying your Aquarion water bill so you can choose the method that works best for you.
Overview of Aquarion Water Company
For context, let’s start with some background on Aquarion Water Company Aquarion is the public water supply company serving over 625,000 people in 51 cities and towns throughout Connecticut, Massachusetts, and New Hampshire. They are dedicated to providing high-quality drinking water and responsible water resource management to the communities they serve
Aquarion sends out monthly water bills to customers based on metered water usage along with a basic service charge. Bills are issued on the same schedule each month so you know when to expect it. As a regulated utility, Aquarion’s rates are set by the state public utility commissions. Rates information can be found on their website.
Now that you know what to expect from Aquarion, let’s go over the various ways to pay your bill.
Pay Online
The easiest and most convenient way to pay your Aquarion water bill is online through their customer portal. To enroll:
- Go to www.aquarionwater.com and click on “Pay Bill” at the top
- Select your state and click on “Enroll Now”
- Enter your account information and create secure login credentials
- Accept the terms and conditions
Once enrolled, you can:
- View and pay bills through your bank account
- Set up autopay so payments are made automatically each month
- Track payment history and usage
- Receive email reminders about upcoming bills
Paying online saves time, paper, and stamps. It’s a quick and easy process that can be done in just a few clicks from your computer or mobile device.
Pay Via the Aquarion Mobile App
For on-the-go bill pay access, download the Aquarion mobile app. You can find it by searching “Aquarion” in the Apple App Store or Google Play Store.
The app allows you to:
- Pay bills anytime with just a tap
- Manage account details
- View usage information
- Report issues like leaks or outages
Like the online portal, the app provides a fast, environmentally friendly way to take care of your bill.
One-Time Payments
If you prefer not to enroll in recurring payments, Aquarion lets you make one-time payments through their automated phone system or website.
To pay online, go to www.aquarionwater.com, click “Pay Bill”, select your state, and choose “Pay Without Registering”. You’ll need your account number and billing zip code. Payments can be made via e-check from your bank account or credit card.
To pay by phone, call 866-446-2516. The automated system will guide you through making a payment with either a checking account or credit card.
One-time payments are processed within 1-2 business days. Make sure to pay by the due date to avoid late fees.
Pay by Mail
Sending in a check or money order is also an option. Checks should be made out to “Aquarion Water Company” and mailed to the address printed on your bill. Be sure to include your 9-digit account number on the check.
Allow 3-5 business days for mailed payments to post to your account. Pay attention to your bill’s due date so your payment arrives on time.
Authorized Payment Locations
If you prefer paying your bill in person, Aquarion has authorized payment agents at select retail locations. These locations accept cash, pin-based debit card, or money order payments for Aquarion bills.
Before going to an authorized agent, check their hours and payment methods. You will need to bring your original Aquarion bill with account number. Payments may take 1-3 days to process.
Some authorized bill pay locations in Connecticut include:
- Connecticut State Check Cashing in Bridgeport
- East Main Jewelry in Bridgeport
- A&A Multi-Services in Stamford
- Mega Express Multi Services in Stamford
- Walmart stores
In Massachusetts:
- Millbury National Bank in Millbury
- Walmart stores
In New Hampshire:
- Aquarion’s Hampton office
- Walmart stores
Visit Aquarion’s website for a full list of authorized pay agents in your state.
Handling Late Payments
If you miss paying your bill by the due date, contact Aquarion as soon as possible to avoid collection activities. Late fees may apply.
Aquarion understands circumstances come up. They offer flexible payment plans and assistance programs for customers having difficulty paying their bills. Reach out to their customer service team to discuss bill pay assistance options.
Benefits of Paying Your Bill on Time
- Avoid late fees – Paying by the due date prevents extra charges
- Maintain service – Delinquent bills can result in shut offs
- Build good credit – Utility payments help establish payment history
Paying on time also gives you peace of mind knowing your account is in good standing.
Tips for Hassle-Free Bill Pay
- Mark due dates on your calendar so you remember when bills are due
- Enroll in autopay or schedule bill pay reminders
- Sign up for paperless billing to eliminate mailed bills
- Check your account balance online to stay on top of what you owe
- Contact Aquarion with any billing questions or issues
Aquarion Provides Payment Flexibility
As you can see, Aquarion offers various options for taking care of your water bill conveniently. Whether you prefer automatic payments, online, phone, mail, or in person, they’ve got you covered. Aquarion’s bill pay process is designed to be fast, easy, and flexible to meet different customer needs.
So review your payment choices and select the methods that fit your lifestyle. The more options you set up, the less likely you’ll miss a payment due date. With multiple payment channels, you can stay on top of your bill and keep your water service flowing smoothly. Reach out to Aquarion if you need any assistance managing or paying your bill. Their customer service team is available to help customers find the right payment solutions.
Download Our Mobile App
- Enjoy simplified account management with the Aquarion mobile app
- Available on compatible Apple iOS and Android devices
Pay Bill Online or by Phone (One-time Payments)
- No enrollment required
- Aquarion account number and the zip code where your bill is mailed needed to make one-time payment
- Pay with your checking account or credit card
- Payment will be posted within two business days
- Non-residential customers in New Hampshire will be charged a $1.95 service fee for one-time payments by our payment processing agent, KUBRA. Aquarion does not receive any revenue from the fee charged by KUBRA for processing payments.
- To make your payment over the phone, please call 866-446-2516 (Available 24/7)
- You will still receive your paper bill by mail
Aquarion Water Company March 7, 2024
FAQ
How often do you get a water bill in CT?
Where can I pay my water bill in Honolulu?
PAYMENT BY
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CONTACT INFORMATION
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Mail
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Board of Water Supply P.O. Box 135037 Honolulu, Hawaii 96801-5037
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Payment Drop Box
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Board of Water Supply 630 South Beretania Street Honolulu, Hawaii 96843
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Phone
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(808) 204-4234 Pay bill from a touch-tone phone (24/7)
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How do I contact Aquarion CT customer service?
How much does Aquarion Water cost?
Please have a copy of your Aquarion Water bill available to complete this payment transaction. Customers in Massachusetts and non-residential customers in New Hampshire, Connecticut and Torrington will be charged a $1.95 service fee. Note that payments will be reflected on your account next business day.
Does Aquarion charge a service fee?
Customers in Massachusetts and non-residential customers in Connecticut and New Hampshire will be charged a $1.95 service fee for one-time payments by our payment processing agent, KUBRA. Aquarion does not receive any revenue from the fee charged by KUBRA for processing payments. Send a check or money order to the following locations.
How do I pay my Aquarion Water Bill?
You can visit here to pay them directly, or pay through doxo via Apple Pay, debit card, bank account or credit card. How can I contact Aquarion Water Company about my bill? Questions about your bill should be directed to your biller by phone 203-445-7310, email ( [email protected]) or on their website .
What is Aquarion Water EZ-Pay?
Welcome to Aquarion Water EZ-Pay. EZ-Pay is a fast, easy and convenient payment service offered to Aquarion Water customers. Please have a copy of your Aquarion Water bill available to complete this payment transaction.