Paying your water bill in Auburn is now easier than ever thanks to the city’s online payment system. With just a few clicks, you can view your latest bill and pay it directly on the city of Auburn website.
This complete guide will show you how to create an account and pay Auburn Water Works online. This month, we’ll also give you tips on how to easily pay your bill online.
Setting Up Your Online Account
The first step to paying your water bill online is creating an account on the city of Auburn website Here’s how to get started
- Go to www.auburnalabama.org/utility-billing/pay/.
- Click on “Citizen Self Service” in the middle of the page.
- Select “Register” to create a new account.
- Enter your valid email address and create a secure password.
- Accept the terms and conditions.
- Click “Register” to complete your account setup.
You can use the same login information if you already have an online account with the city for something else, like a business license.
Linking Your Water Account
Once your online account is created you need to link your specific Auburn Water Works account to enable bill pay.
- Log into your newly created account on the website.
- Click on “Link an Account” on the left side.
- Enter your 13-digit utility account number. This is found on your monthly paper bill.
- Enter the service address zip code associated with your water account.
- Accept the terms and conditions.
- Click “Link Account” to complete the process.
Once your water account is linked to your online profile, you’ll get a confirmation message. Now comes the fun part – paying your bill!.
Paying Your Water Bill Online
Whenever your new water bill is issued each month, paying it online takes just a minute.
- Log into your account on www.auburnalabama.org.
- Your open balance will be shown on the home screen.
- Select “Pay Now” to proceed to the payment page.
- Enter the payment amount. You can pay the total balance due, or a partial payment if needed.
- Enter your payment information like credit card or bank account details.
- Review the payment, then click “Process Payment”.
That’s all there is to it! The online system is super user-friendly, You’ll get an instant email confirmation with your payment details
Payment Tips & Troubleshooting
Paying your water bill online with the city of Auburn is very straightforward. But we have a few extra tips to make the process even smoother:
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Save your payment info – The system lets you save payment accounts like credit cards to your profile so you don’t have to re-enter them each month.
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Set up autopay – For ultimate convenience, you can enroll in automatic payments so your bill gets paid on its own each month.
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Check your balance – Log into your account anytime to see your up-to-date account balance and payment history.
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Get paperless billing – Go green by opting out of mailed paper bills and get your statement electronically instead.
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Update your profile – Keep your contact info, email, and mailing address current under your account settings.
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Get account help – If you have any issues with your account or need assistance, call 334-501-3050 or email [email protected]. The city’s water billing team is available to help!
