Living in Balch Springs, Texas comes with many perks – a small town feel just minutes from Dallas, beautiful parks, and a strong sense of community. It also comes with the responsibility of paying your monthly water bill to the city utilities department.
Paying your water bill is essential to continue enjoying uninterrupted water and sewer service But who wants the hassle of writing and mailing checks or making trips to City Hall? The good news is that Balch Springs offers easy and convenient online bill pay options.
In this comprehensive guide, we’ll walk through everything Balch Springs residents need to know to pay water bills online. We’ll cover setting up online accounts, payment methods, auto-pay options, paperless billing, account management tips, and more. Read on to become an expert at streamlining your utility payments!
Why Pay Balch Springs Water Bills Online?
Here are some excellent benefits of paying your Balch Springs water bill online versus by traditional offline methods
-
It’s fast and convenient – Make secure payments 24/7 in just minutes from anywhere without leaving home. Avoid writing checks or City Hall trips.
-
Auto-pay set up – Schedule recurring automatic payments from your bank account or credit card so bills get paid on time without remembering each month.
-
Payment history – Your online account stores past statements and payments for easy reference if needed.
-
Paperless billing – Opt out of mailed paper bills in favor of electronic billing for convenience and environmental benefits.
-
Mobile friendly – Many find managing bills on the go quick and easy with user-friendly mobile sites and apps.
-
Reminders – Get email alerts when new bills generate and before due dates approach so an on-time payment is never missed.
-
Secure – Leading payment processors use the latest encryption technology to keep your data safe and protected.
With so many benefits, online bill pay is the best way for most Balch Springs residents to manage their water bills efficiently.
Setting Up Your Online Water Bill Account
The first step in paying water bills online is getting your account set up on the City of Balch Springs website. Here is how simple it is:
-
Go to www.cityofbalchsprings.com and click on “Water Bill Pay” in the How Do I section.
-
On the payment site, click “Register” to set up a new account.
-
Enter your 10-digit water account number exactly as shown on printed bills.
-
Fill in your contact information such as name, address, phone number and email.
-
Create a secure password you will use to log in moving forward.
-
Accept the terms and conditions and click submit.
-
Check your email for a verification code and enter it to complete registration.
Once your account is set up, you will be ready to log in and make online payments any time. Be sure to keep your password secure without sharing it. If you forget your password later, you can reset it through email.
Payment Options for Online Water Bills
Balch Springs offers flexibility in how you pay your water bill online. Payment options include:
-
Credit/debit card – Visa, MasterCard, American Express and Discover cards are accepted. However, a service fee of 2.99% applies to card payments.
-
Electronic check – Provide your bank routing and account numbers to deduct the payment directly from your checking or savings account. No service fee applies to eChecks.
-
Auto-pay – Set up scheduled recurring payments from a card or bank account of your choosing so bills get paid automatically each month.
-
In person – Cash and check payments can still be made at City Hall if you prefer. But online is faster!
Choosing auto-pay from your bank account is the most convenient and cost-effective option for many residents.
Step-by-Step Guide to Paying Water Bills Online
When your online account is set up, here are the simple steps to complete each month to pay your Balch Springs water bill:
-
Go to www.cityofbalchsprings.com/314/Pay and sign into your account.
-
Your current water bill balance will be prominently displayed. Verify that the amount looks accurate.
-
Select your desired payment method – auto-pay, credit/debit card, eCheck, etc.
-
If not using auto-pay, enter your payment details such as card number or bank account information.
-
Carefully review the payment summary page before submitting to avoid errors.
-
Complete payment and receive a confirmation number and email for your records.
The payment will be immediately processed and posted to your water account, avoiding any late fees! The convenience of online bill pay makes it quick and easy to maintain a good payment history.
Setting Up Auto-Pay for Water Bills
For maximum convenience, auto-pay is the best way to ensure water bills get paid on time every month with no hassle. Follow these instructions to set up auto-pay:
-
Log into your online water account and access the Auto-Pay menu.
-
Check the box to enable automatic payments.
-
Select your preferred payment method – credit card or bank account.
-
Pick the date each month that you want payments processed.
-
Save your auto-pay settings.
Your water bills will now be paid automatically on the date selected each period going forward. You can still log in to view your statements for your records.
Going Paperless with Online Water Bills
Along with online bill pay, you can opt in to paperless billing to go entirely green. Benefits of online-only water bill delivery include:
-
Saves paper and helps the environment
-
Creates less bill clutter at home
-
Allows viewing bill details online at any time
-
Provides email notifications when ready to view
To stop paper bills and only get water bills electronically:
-
Log into your online account and access notification settings.
-
Select “Go Paperless” to enable online e-bills only.
-
Verify your current email for bill delivery and notifications.
-
Save your paperless billing preference.
You’ll get an email confirmation when the switch becomes effective. Remember to regularly check your email for new bills to avoid late fees!
Account Management Tips for Online Water Bills
-
Update your contact information if you move so bills and reminders continue reaching you.
-
Set bill reminders on your calendar to ensure on-time payments each month.
-
Monitor your usage by periodically checking past statements in your account. Report any unusual spikes.
-
Contact utilities customer service with any account questions or payment issues.
-
For security, periodically change your online account password.
-
Use a trusted antivirus program to protect devices used for making payments.
Proper account management prevents problems and ensures easy online bill pay each month.
Getting Help Paying Balch Springs Water Bills
The City of Balch Springs utilities department wants every resident to have an easy, stress-free experience paying water bills online. If questions or issues ever come up, please reach out for assistance:
- Call 972-286-4477 during normal City Hall hours
- Email [email protected]
- Visit the Utility Billing department at City Hall
- Chat live on the website with customer service
The friendly and knowledgeable utility billing staff will be happy to provide technical support for setting up your online account or troubleshooting any payment issues.
Frequently Asked Questions About Online Water Bills
Here are answers to some common questions about paying Balch Springs water bills online:
Can I still get mailed paper bills if I pay online?
Yes, you can opt to continue receiving mailed paper bills each month even if you pay electronically. But you can go paperless if preferred.
What if I notice an error with my online water bill?
Contact utility billing right away if you notice any incorrect charges or discrepancies with your online statements so they can investigate and correct any errors.
Is there a fee to pay water bills online?
The City does not charge a fee, but your bank or card issuer may charge for certain transaction types. Opt for bank account (ACH) payments to avoid fees.
When will my online payment be applied to my account?
Online payments are processed in real-time, so the payment will instantly post to your water account as soon as you submit it successfully.
What do I do if I forget my online account password?
You can use the “Forgot Password” option to reset your password anytime through an emailed link. Contact utility billing if you have trouble resetting it.
How do I change the account my bill gets sent to?
To change the account receiving your water bill, contact utility billing by phone or visit in person. They will update your customer record with the new account details.
Paying your
Paying at the Court Clerk’s Office
The Court address is 3117 Hickory Tree Rd., Balch Springs, TX 75180.
The hours of operation are:
- Monday – Thursday, 8 AM to 4:20 PM (closed for lunch from 12:00 PM to 1:00 PM)
- Friday, 8:00 AM to 11:30 AM
The Balch Springs Municipal Court accepts the following forms of payment:
- Cash
- Visa or Mastercard (A 5% fee will be added)
- Money order
- Check (Not accepted for paying an active warrant)
Online Payments
For online payments, please visit the City of Balch Springs online payments. If the defendant is in custody, DO NOT USE THIS LINK TO PAY. Instead, follow the instructions below.
IN CUSTODY
If the defendant is in custody and you want to pay the amount due, click the following link https://allpaid.com/payments. Type in “Balch Springs” in the search bar until you see “9333 BALCH SPRINGS MUNICIPAL COURT”, then click “PAY THIS DESTINATION”. You will then be directed to another window for you to enter payment information.
A payment plan agreement is an option for defendants to make small monthly payments to pay for their citations. You will be required to pay a down payment to start this option.
To be eligible for this option, your case cannot be in warrant status. If you have an active warrant, you will need to speak with a court clerk to check your eligibility and requirements.
Violators 16 years or younger will be set for a hearing and may request a payment plan before the judge.
All others may request a payment plan to pay your citation either in person or by mail. Please be aware that a payment plan will:
- Result in a conviction on your record.
- Assess an additional one-time $15 fee on each case.
- Require you to pay a $100 down payment to start. The court will not accept this payment online.
If requested by mail, you must write a letter requesting a payment plan. Your request must include the following information:
- Plea of guilty or no contest
- Your current mailing address
- A copy of your driver’s license, ID card, or passport
- A check or money order for the $100 payable to the City of Balch Springs. PLEASE DO NOT MAIL CASH.
FAILURE TO PROVIDE ANY OF THE REQUIRED INFORMATION WILL RESULT IN YOUR REQUEST BEING DENIED.
Once we receive your request, the court clerk will update your case and mail you a copy of your payment plan agreement to the address you provided. The payment plan agreement will let you know how much will have to pay and when your next payment will be due.
CONTACT US
3117 Hickory Tree Rd. Balch Springs, TX 75180
Email: [email protected]
Hours: Monday – Thursday 8:00 AM to 4:20 PM
Closed from 12 PM to 1:00 PM
Friday 8:00 AM to 11:30 AM