Having reliable, high-speed internet at home is something we rely on for work, school, entertainment, and more. If you’re a Bend Broadband customer in central Oregon, paying your monthly bill on time ensures your service continues uninterrupted.
Bend Broadband makes paying your bill quick and easy through several online payment options Read on for a complete walkthrough of the online payment process
Getting Started with Online Payments
To pay your Bend Broadband bill online, you’ll first need to have an account set up on their website.
Visit bendbroadband.com and click “Sign Up” in the upper right corner. Provide details like your account number, name, email address, and phone number.
You’ll create login credentials that allow you to securely access your account.
With your online account created, you can now view your account balance, make one-time payments, set up autopay, and more.
Payment Options Overview
Bend Broadband offers several ways to pay your bill digitally for maximum convenience:
Online Bill Pay
The online bill pay portal through your Bend Broadband account allows secure credit/debit card or bank account payments.
Pay by Phone
Call 1-855-696-8368 anytime to make automated payments via credit/debit card or bank account withdrawal.
Auto Pay
Setup recurring monthly payments directly from your credit card or bank account.
Let’s look at the step-by-step process for each option.
Online Bill Pay Walkthrough
Paying through the online bill pay portal is fast and easy with just a few clicks. Follow these steps:
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Login to your Bend Broadband account at bendbroadband.com.
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From the top menu, select “Account” then “Bill & Payments”.
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On the payments page, click “Pay Now” for the account you want to pay.
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Enter your credit/debit card information or bank account details.
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Review payment details and click “Continue” to process the payment.
Your account balance will immediately update to reflect the payment. You’ll also receive a confirmation email with payment details.
The online bill pay option allows you to securely pay from your phone, tablet, or computer at any time of day. Payments post to your account instantly.
Pay by Phone Walkthrough
To speak with an automated attendant and make a payment via phone:
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Call 1-855-696-8368.
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Select the “Pay Bill” option when prompted.
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Enter your Bend Broadband account number.
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Choose whether to pay with a card or bank account withdrawal.
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Follow prompts to enter your payment details.
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Stay on the line to receive a confirmation number.
Payments made by 8 pm PT will post to your account the same day. The automated system is available 24/7 for your convenience.
Setting Up Auto Pay
Skip worrying about due dates by enrolling in auto pay through your online account. Here’s how to set it up:
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Login to your account and navigate to “Bill & Payments”.
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Click on “Auto Pay Program”.
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Select whether to use a credit/debit card or bank account.
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Enter your payment details.
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Review terms and submit the request.
Once enrolled, your bill will be paid automatically on the due date each month directly through your chosen method. You’ll receive an email confirmation with each payment.
Auto pay gives peace of mind that your bill is always paid on time, avoiding any late fees or service interruptions. You can cancel or edit auto pay anytime through your account.
Payment Policies and Fees
Keep these Bend Broadband policies in mind to avoid extra fees:
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Bills are generated monthly and due 21 days after the statement date.
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A late fee of $9.50 is charged if payment is not received by the due date.
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Accounts 30 days past due may have service interrupted.
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A $15 fee applies for returned payments or failed auto pay transactions.
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A $25 fee is charged to restore suspended service, payable before reconnection.
Paying your bill through auto pay or scheduling one-time online payments by the due date will prevent any unnecessary fees.
Get Payment Assistance
If you’re struggling to pay your Bend Broadband bill, don’t hesitate to contact customer support at 1-844-239-6862. They can explain available assistance programs or set up flexible payment plan options.
Bend Broadband also participates in the Affordable Connectivity Program, which provides monthly discounts on internet service for qualifying low-income households.
Change or Stop Service
Use your online account portal to request service changes or disconnections. You can upgrade your internet speed, add services like TV or phone, or schedule a disconnect if moving.
For disconnects, be sure to request at least 5 days before your desired disconnection date. You’ll be responsible for all charges until the service end date.
Access Customer Support
If you need help with online bill pay or have questions about your account, Bend Broadband customer support is available:
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By phone at 1-844-239-6862
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Through live chat on their website
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At local office locations in Bend, Redmond, Madras, Prineville, and La Pine
The Bend Broadband online account tools make managing payments quick, easy, and secure. Follow this guide to pay your bill online and avoid any service interruptions.
Interested in becoming a TDS Customer?
By providing your address, youll be able to view special offers and promotions available in your area.
You can pay your TDS bill using four methods. You can enroll in TDS ePay, use your bank or financial institutions bill payment service, you can use a Sav-a-Check, or make a rush payment via phone or My Account. Learn more about these methods below.
To pay electronically:
- Enroll in TDS ePay, our free online bill payment service, in your TDS Online Account. You control how you pay each month and eliminate paper bills from being mailed to you.
- Use your bank or financial institutions electronic bill payment service (allow adequate time for processing. A fee may apply, depending on your banks rules. Ask your bank for details.);
- Use Sav-a-Check, a free service that automatically debits your checking or savings account each month for the exact amount of your bill. You continue to receive paper bills. To sign up, call 1-800-696-0889 or complete the Authorization for SAV-A-CHECK Automatic Bill Payments form and send along with a voided check (or provide the Financial Institutions Routing Number) to: TDS PO Box 608 Lancaster, WI 53813
To pay by check:
- Mail your payment and bill stub using the envelope provided with your TDS bill (allowing 10 days for processing). Dont have the TDS- provided envelope? Heres the TDS bill payment address: TDS Payment Center P.O. Box 94510 Palatine, IL 60094
To pay with cash:
- Use a Western Union Agency (allow 3 days for processing, a fee may apply).
- Make a payment at a Wal-Mart Service desk: present your current remittance stub (cash or PIN-based debit card required; a fee may apply).
Is your payment due in the next couple of days? Avoid a late payment fee by making a rush payment with TDS:
- Speak with a TDS Advisor by calling 1-877-239-1600. Requires a bank account, debit card, or credit card. A fee applies.
- Process an online rush payment at tdstelecom.com/MyAccount or tdsbusiness.com/MyAccount.
- Choose the “Rush Payment” option online
- Requires a bank account, debit card, or credit card. A fee applies.
Trouble viewing online bills?
if you are having difficulty viewing pdf copies of your bills, please try another web browser or consider installing an Adobe Acrobat extension (plug in) on your current browser. Adobe offers a helpful resource for fixing these PDF issues.
Microsoft Edge – Enable Acrobat Extension Edge
Chrome – Enable Acrobat Extension Chrome
FireFox – Enable Acrobe Extension Firefox
Already a TDS Customer?
By logging in, youll be able to shop from among special offers and upgrades customized just for you.
Online Banking: Bill Pay Tutorial
FAQ
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Does BendBroadband offer cable Internet?
BendBroadband offers cable internet, cable TV, and home phone services. Save more when you bundle two or more services. Cable internet is a widely-available internet service that is capable of high speeds and is perfect for all your online activities.
Is Bend Broadband rebranding?
BEND, Oregon – After eight years as part of the TDS Telecom family, BendBroadband is formally rebranding to TDS while keeping its strong local presence in Central Oregon. “From the beginning, the core values of TDS and BendBroadband have been very aligned. While the logo and name may be changing, our mission to serve the community remains the same.
What services does BendBroadband offer?
BendBroadband is a leading internet provider in Central Oregon that offers high-speed cable internet, cable TV, and phone services to local residents. We break down the pros and cons below to help you decide which services and plans are best for you. What services does BendBroadband provide?
How does BendBroadband help you save money?
BendBroadband is proud to help eligible households save up to $30/mo. on Internet service through our participation in the FCC’s Affordable Connectivity Program. Connecting Central Oregon with fast and reliable high-speed Internet, TV packages, and phone services.