It is important for every home and business to have regular trash picked up. If you live in Delaware and use Blue Hen Disposal, you need to pay your bill on time every month to keep your service going. Fortunately, Blue Hen offers a variety of options to pay your bill conveniently.
Online Account Portal
The easiest way for most customers to pay their Blue Hen bill is through the online account portal at bluehendisposal.com.
After registering, you can log in anytime to manage your account. The portal shows your current balance and next pickup date. It only takes a few clicks to make a secure payment by credit card or bank account e-check.
The portal also allows you to
- Set up autopay for automated payments
- View payment history
- Schedule future one-time payments
- Enroll in paperless billing
If you pay your bills online, you don’t have to deal with the hassle of mailing them, and you can do it whenever you want.
Pay by Phone
If you prefer handling bills directly over the phone, Blue Hen offers a bill pay by phone option as well.
Call the dedicated payment line at (302) 337-8000 and follow the prompts to make a payment using your touch-tone keypad. Payments can be made by credit card or debit card.
The automated phone system is available 24 hours so you can pay your bill whenever it’s convenient, up until the due date.
Pay by Mail
Customers who still like mailing in paper checks can send payments to Blue Hen Disposal at:
Blue Hen Disposal
PO Box 610
Seaford, DE 19973
Be sure to allow 3-5 business days for your mailed payment to be received and processed by Blue Hen to avoid any late fees. Include your full account number on checks or paperwork to ensure proper crediting.
Pay in Person
If you want to pay your bill in cash or prefer handling payments in person, Blue Hen has an authorized payment location at:
Mountaire Farms
31034 Oak Orchard Road
Millsboro, DE 19966
Visit the Mountaire location during business hours to make a cash or debit card payment. There may be a small transaction fee.
AutoPay
The easiest way to manage Blue Hen bill payment is to enroll in automatic payments through your online account portal.
With AutoPay, the amount due is deducted from your selected debit/credit card or bank account automatically on the due date each month. You’ll never miss a payment or deal with late fees again.
AutoPay customers also get the convenience fees waived that apply to online and phone payments. Set it up once and then forget it!
Scheduled Payments
Along with automatic recurring payments, the online portal gives you the option to schedule individual one-time payments on dates you choose.
Scheduled payments are useful for knowing a payment will be made by a certain date before your due date. Or you can schedule the payment for your exact due date as a reminder if you don’t want fully automated autopay.
Account Management Features
Your Blue Hen online account offers several convenient features to simplify bill payment:
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Paperless billing – Receive bills and payment confirmations via email rather than mail. Reduces clutter and saves paper.
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Account history – View previous bills and payment dates/amounts for accurate record keeping.
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Balance alerts – Opt to receive email notices when your account balance reaches certain thresholds. Helps avoid an unexpectedly large bill.
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Multiple payment methods – Store preferred payment methods like credit cards or bank accounts in your account for ease of use.
Leveraging these features makes managing your account a breeze.
Late Fees and Policies
While Blue Hen aims to provide flexible payment options, customers must adhere to payment policies to avoid penalties and interrupted service:
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Bills are issued monthly and due within 30 days of billing date.
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Accounts not paid within 30 days incur a $10 late fee.
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Accounts 60+ days past due are subject to trash pickup suspension until paid.
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A $25 fee applies for any returned or bounced checks.
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Online/phone payments have a convenience fee of $2.00 unless enrolled in autopay.
Knowing the late fee policies can help you avoid unnecessary costs and keep your service running smoothly.
Payment Plan Options
Blue Hen understands situations arise where paying a bill in full by the due date is difficult for a customer. If you are struggling to make a payment, contact their office to discuss payment plan options:
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Payment extensions – Make a partial payment immediately and extend the due date for the remaining balance.
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Payment arrangements – Set up a repayment schedule to pay the past due amount over an agreed timeframe, such as 3-6 months.
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LIHEAP assistance – Federally funded program providing credits on utility bills for households meeting low income criteria.
Contacting Blue Hen early about your situation is key so they can work with you on a payment solution and you avoid service interruption.
Keeping Your Account Active
As a local trash and recycling company serving southeastern Delaware, Blue Hen Disposal aims to keep service active and uninterrupted for all customers.
We depend on customers paying their bills fully and on time each month to maintain successful operations. In return, we offer various payment choices to fit individual needs and budgets.
Review your personal payment preferences and lifestyle to determine the best option – whether that’s autopay, online, phone, mail, or in person. We’re here to support you in keeping your account current.
Reliable waste management is vital for households and businesses across Delaware communities. With responsible bill payment by our customers, Blue Hen Disposal will continue serving this important role for years to come. Contact us anytime with questions about your account or payment methods.
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FAQ
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