A Comprehensive Guide to Paying Your Bowling Green Utilities Bill

Living in Bowling Green? Then you know paying your monthly utilities bill is an essential task for every resident and business owner. Between electric, water, sewer and other services, paying your utilities on time each month is important The good news is Bowling Green offers convenient ways to view and pay your bill This guide will walk through everything you need to know about paying utilities in Bowling Green.

Overview of Bowling Green Utilities

First, let’s cover the basics The City of Bowling Green provides electric, water and sewer services to residents and businesses located within the city limits

The utilities department oversees:

• Electric distribution
• Water treatment and distribution
• Wastewater collection and treatment

Other utilities like natural gas, cable and phone are provided by private companies.

As a municipal utility, the goal is to give the community services that are reliable and priced fairly. Utilities are not run for profit.

Monthly Billing and Payment Policies

Bowling Green utility bills are issued monthly and are typically due within 20 days of the billing date.

Key payment policies include:

• Bills are considered past due after the due date and late fees apply.
• Services may be disconnected if a past due balance remains unpaid.
• Extensions can be requested but late fees still apply if granted.
• Customers can enroll in budget billing to even out payments.

Making sure to pay your utility bill on time each month is important to avoid penalties. Read on to learn about convenient payment options.

Pay Online Through Customer Portal

In Bowling Green, the online customer portal is the best and easiest way to pay your bill. This provides fast, secure access to view and pay bills 24/7.

To use the online portal:

1. Go to www.bgohio.org
2. Click on Pay My Bill at the top
3. Register for an account if first-time user
4. Log in using your credentials

Through the portal you can:

• View current and past bills
• Make one-time payments
• Set up recurring payments
• Access billing history and usage
• Go paperless

Payments via the portal process instantly. You can use credit/debit cards or e-checks. It’s the best option for paying on the go!

Pay By Phone

Bowling Green offers a pay-by-phone system that allows you to make quick payments using an automated system.

To use the pay-by-phone option:

• Call 1-877-287-2167
• Follow prompts to enter account number and payment info
• Payments process immediately with a small fee

The phone system is available 24/7 and works great if you prefer talking to typing. It accepts credit/debit cards and e-checks.

Pay By Mail

Mailing in a payment is always an option. Here are some tips:

• Send check or money order payable to City of Bowling Green. Include your account number.

• Use the return envelope provided with your bill or mail to:

  City of Bowling Green
  305 N Main St
  Bowling Green, OH 43402

• Allow 7-10 days for mailed payments to avoid late fees. Payments must be physically received by due date.

While less convenient than online or phone, mailing payments allows you to pay with cash or check. Just be sure to mail with enough time before your due date.

Pay in Person

For those who prefer to pay bills in person, you can drop off a payment at the Bowling Green Utilities building located at 305 N Main St.

In-person payments can be made:

• Monday-Friday from 8am-5pm
• Extended hours on due date until 6pm
• Closed major holidays

Cash, check, money order or credit/debit cards are accepted. You’ll receive a printed receipt.

Paying in person takes more time but can provide peace of mind knowing your payment was received.

Enroll in AutoPay

Setting up automatic monthly payments through the online portal is a convenient option offered by Bowling Green Utilities.

With autopay enabled:

• Your bill is paid automatically each month on the due date
• Payments are processed securely via your payment method on file
• You avoid late fees since it’s handled automatically

AutoPay ensures your utilities stay connected while saving you time. Enroll through your online account!

Assistance Programs Available

If you’re struggling to pay your Bowling Green utility bill, assistance programs are available:

• Payment arrangements – Set up a payment plan for overdue balances. Fees/disconnection may be avoided.

• LIHEAP – Provides federal heating and cooling bill assistance for qualifying households.

• HWAP – Helps income-eligible homeowners make home improvements to lower utility costs.

Contact Bowling Green Utilities if you need assistance paying your bill. There are options to help customers get back on track.

Contact Customer Support

Bowling Green Utilities Customer Service can be reached at 419-354-6227 or [email protected].

Contact them for:

• Questions about your bill
• Payment assistance
• Reporting service issues
• Account maintenance

Their team is available to help customers Monday-Friday 8am-5pm.

Paying your utilities on time is easy with Bowling Green’s online account tools. Sign up for an account today to access convenient billing and payment options that fit your needs!