Paying your water bill online at BraseltonNet is a quick and easy way to manage your utility payments The Town of Braselton’s website allows residents to set up secure online accounts, monitor water usage, and pay bills 24/7. This comprehensive guide will walk you through everything you need to know about paying your Braselton water bill online.
Why Pay Your Water Bill Online?
Paying online at BraseltonNet offers many advantages over traditional paper billing and payment methods
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Convenience – Pay anytime, anywhere with an internet connection. No more mailing checks or driving to Town Hall.
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Efficiency – Online payments post to your account immediately, avoiding mail delays.
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Security – Payment information is encrypted and stored safely.
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Control – Manage payments, view balance and usage history all in one place.
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Eco-Friendly – Reduce paper waste and environmental impact.
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Alerts – Get email reminders when your bill is ready and near due date.
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Budgeting – Set up autopay or recurring payments to stay on track.
How to Sign Up for an Online Account
Signing up for online bill pay is easy and only takes a few minutes. Just follow these steps:
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Go to Braselton.Net and click on “Pay For” then “My Utility Bill” in the top menu.
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On the utility billing page, click “Pay Your Water or Sewer Bill Online” below the picture.
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On the new page, click “Register for Online Access” below the login fields.
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Enter your account number, email address, name, and phone number. Your account number is on your paper bill.
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Agree to the terms and conditions and click “Register Account”.
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Check your email inbox for a message from Braselton.Net and click the activation link inside.
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Create a password and security questions for account recovery.
That’s it! Your online account is now active.
How to Pay Your Water Bill Through Your Online Account
Once registered, paying your water bill online is a breeze:
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Visit Braselton.Net and click “Pay For” then “My Utility Bill”.
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Enter your email and password and click “Login”.
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The home screen shows your account balance. Click “Make Payment” to start a transaction.
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Enter the payment amount and select a payment method. Options include credit card, debit card, and e-check.
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Fill in your payment details and billing address. Make sure information matches your billing statement.
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Agree to the $2.50 convenience fee for online payments.
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Review payment summary and click “Process Payment” to complete.
You will receive an emailed receipt as confirmation. Payments typically process overnight and post to your account the next business day.
Managing Your Online Account
Your Braselton.Net online account allows you to do much more than just pay bills. Take advantage of these key features:
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View payment history – Access 18 months of transactions, payments received, convenience fees, etc.
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Set up autopay – Schedule recurring automatic payments from a card or bank account.
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Check usage – Monitor current and historical water usage in gallons.
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Update profile – Edit account and contact information.
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Receive alerts – Get emails about impending due dates, past due notices, high usage, and scheduled payments.
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Go paperless – Opt out of mailed paper bills and get eBills through your account instead.
Keeping tabs on your account through the online portal allows you to stay informed, detect abnormal activity, conserve water, and avoid late fees.
Payment Methods and Convenience Fees
Braselton accepts Visa, MasterCard, and Discover credit and debit cards. They also take electronic fund transfers (EFTs) from checking or savings accounts.
A $2.50 convenience fee applies to all online payments, no matter the method. Mailed check and auto bank draft payments do not have a fee. Cash payments can be made for free at Town Hall.
While the convenience fee is an extra cost, the benefits often outweigh the small surcharge. Paying online saves time and gives you more control over managing payments.
Late Fees and Disconnection Policies
Bills are due on the 25th of each month. If not paid by the due date, a 10% late penalty applies.
Accounts past due 30 days are subject to disconnection. Reconnection requires paying the past due bill, late fees, and a $50 reconnection charge.
Avoid penalties by paying on time every month. Set up autopay or reminders to help remember due dates. Monitor your usage and charges in your online account.
Reach out to Braselton’s billing department with any payment issues or to set up a payment plan for a past due balance. Keeping your account current avoids headaches down the road.
Getting Help with Your Online Account
Don’t hesitate to contact Braselton’s Utility Billing Department if you need assistance with online bill payment.
You can call 706-654-3915 and select option 1 for the billing clerk. They can help troubleshoot login issues, answer questions about your account and charges, take payments over the phone, and more.
The billing office is open Monday through Friday from 8AM to 5PM. After hours, call 678-283-0437 for emergency service needs relating to water or sewer.
Email inquiries can be sent to [email protected] for the quickest response. The billing clerk will get back to you as soon as possible.
The Town is happy to guide residents through the online bill pay process. Paying your water bill through Braselton.Net makes life a little easier, giving you time back in your busy schedule.
