The Buchanan County Public Service Authority (PSA) provides drinking water and wastewater services to residents of Buchanan County, Virginia. Read this guide to learn how to pay your Buchanan County PSA bill quickly online, manage your account, and understand your payment options
Overview of Buchanan County PSA
The Buchanan County PSA is a public utility owned and operated by Buchanan County. They supply water to around 19,205 people across the county.
The PSA purchases treated drinking water from the John Flannagan Water Authority, which draws raw water from the John Flannagan Reservoir. The PSA also owns and operates sewer systems and wastewater treatment plants.
As a not-for-profit community utility their goal is to deliver reliable and affordable essential services to Buchanan County residents and businesses.
Benefits of Paying Your Bill Online
Paying your Buchanan County PSA bill electronically provides many advantages:
- Secure access 24/7 from desktop or mobile
- Avoid late fees with instant processing
- Auto-pay and recurring options
- Paperless billing and account management
- Payment history and receipts
- No checks to mail or postage needed
Take control of your utility bills in just minutes each month with the convenience of online payments!
How to Pay at the Online Payment Portal
The Buchanan County PSA offers a website portal for quick access to pay bills, setup autopay, and manage your account.
One-Time Payment
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Go to the payment portal at buchanancountypsa.myruralwater.com/payment-options.
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Select “Pay Your Bill Online” and enter your Buchanan County PSA account number and email address.
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Choose your payment amount and submit using a credit/debit card or eCheck.
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Carefully review all payment details before authorizing the transaction.
Enroll in AutoPay
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Access the portal and click “Register for Online Bill Pay.”
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Create a user profile with your email, account number, and zip code.
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Under “My Profile,” select AutoPay to enroll a card or bank account.
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Pick your preferred debit date and payment amount each period.
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Accept the AutoPay terms and conditions.
Payment Options from Buchanan County PSA
The Buchanan County PSA offers multiple ways to pay your water and sewer bill:
- Online portal with credit/debit card or eCheck
- AutoPay direct bank or card debit through the portal
- Phone payments with credit card or eCheck
- Mail-in check or money order
- Drop off payment at PSA office
- Cash payments accepted in person only
They also offer paperless e-billing to receive statements electronically instead of by mail.
Avoid Late Fees and Service Disruption
To avoid late fees and potential water service interruption, pay your Buchanan County PSA bill in full by the due date printed on your statement.
Late penalties apply if payment is received after the due date. Non-payment can result in water shutoff so keep your account current.
Enroll in autopay or set bill reminders to prevent missed deadlines. Online payments process instantly 24/7 to avoid late fees.
Account Management and Usage History
Through the online portal, you can also:
- Update account and contact information
- View billing and payment history
- Monitor your monthly water usage
- Start/stop service or request disconnection
- Receive e-bills and notices electronically
Check your usage regularly for abnormal spikes that may signal leaks. Keep your account info up-to-date for timely delivery of bills and notifications.
Payment Assistance Programs
If you are unable to pay your Buchanan County PSA bill in full, contact them right away regarding assistance programs:
- Payment arrangements and extensions
- Balance reduction and forgiveness
- Delayed disconnection and waived late fees
- Help accessing grants and social services
The PSA aims to maintain affordable rates and work with customers facing financial hardships. Reach out for help avoiding disruption to your essential water and sewer services.
Paying Your Buchanan County PSA Bill is Fast and Easy
Managing your Buchanan County Public Service Authority account online is secure, convenient, and simple. Go paperless with e-billing and autopay to simplify even further.
Never stress about forgotten due dates or late fees again. Pay your Buchanan County PSA bill online anytime for maximum speed and reliability!
My water tastes, looks, and smells funny. Is it safe to drink?
All public water systems are required to maintain a minimum chlorine level of 0.2 mg/L (tested at the end of each line) by state law. Systems that use chloramine as a disinfectant must maintain a level of 0.5 mg/L by state law. Our disinfectant levels are tested daily to ensure safety.
What chemicals does our utility district add to the water?
Only chemicals that are approved by the National Safety Foundation for treatment of drinking water.
PSA: Buchanan County water levels in ‘very critical’ state
FAQ
What is the water company in Grundy VA?
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How do I pay my county of Buchanan – Public Service Authority (VA) bill?
See our FAQ pages to learn more about doxo. Pay your County of Buchanan – Public Service Authority (VA) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
Who is Buchanan County Public Service Authority?
At Buchanan County Public Service Authority, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Announcing 24/7 phone pay options for water bill payments. Simply call 1-877-885-7968.
Does Buchanan County Public Service Authority offer E-Bill?
We also offer e-bill, e-bill is a fast, convienent way to receive you bill through email instead of paper form. Once you have registered your account through our website, you have the option to enroll. Welcome to the Official Website of Buchanan County Public Service Authority in Oakwood, VA!
How do I create a Buchanan County PSA account?
If you already have an account, you just need to login to the Buchanan County Psa site. Buchanan County Psa accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Buchanan County Psa website.