How to Pay Your Butler County Water and Sewer Bill Online

Paying your water and sewer bill is an essential part of being a homeowner or renter in Butler County, Ohio. The county provides water and sewer services to over 100,000 residents across several townships and cities. As a customer, you are responsible for paying your bill on time each month to avoid late fees or service interruptions. The good news is that Butler County offers a convenient online payment system to pay your bill from the comfort of your home. This article will explain everything you need to know about setting up and using the online payment system for your Butler County water and sewer bill.

Overview of Butler County Water and Sewer Department

The Butler County Water and Sewer Department (BCWS) provides water and sewer services to residents of West Chester, Lemon, Liberty, Fairfield, Hanover and Ross townships, as well as the city of Monroe and village of New Miami. In total, the department serves more than 100,000 people across some of the fastest growing communities in Ohio.

The water and sewer department has 97 employees responsible for the operations, administration, and field work required to maintain the county’s water and sewer infrastructure. The department is overseen by Director James Williams.

BCWS is committed to providing safe, reliable water and sewer services to Butler County residents. Paying your bill promptly each month is an important way that customers can support the work of the department

Benefits of Paying Your Bill Online

Butler County offers an online bill pay system that allows you to securely pay your water and sewer bill from your computer or mobile device. Here are some of the benefits of using the online system:

• Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing checks or visiting the county office

• Efficiency – Set up automatic payments to ensure your bill is paid on time every month.

• Paperless Billing – Reduce clutter and go green by receiving bills electronically.

• Payment History – View past bills and payment dates in your online account.

• Multiple Accounts – Manage bills for all your properties in one place.

• 24/7 Access – Payments can be made at any hour of the day, 365 days per year.

Paying online helps you save time and gives you peace of mind knowing your payment will process correctly each month.

How to Set Up Online Bill Pay

Setting up online bill pay is easy and only takes a few minutes. Follow these steps:

1. Visit the Butler County Water System website and click on “Pay Your Bill”.

2. Click on the “Pay/View Bill Online” button. This will direct you to the payment portal managed by Paymentus.

3. Click “Register” to create a new online account.

4. Enter your contact information, create a username and password, and provide your account details. You will need your 9-digit customer number and 8-digit account number found on your paper bill.

5. Read and accept the terms and conditions to complete your registration.

Once registered, you can log into your account anytime to view your balance, make one-time payments, set up recurring payments, update payment methods, go paperless, and more.

Making One-Time Payments

After you log into your online account, you can make one-time payments as needed before each bill due date.

1. Select “Make Payment” from the menu.

2. Enter the payment amount and select a payment method. Options include eCheck, credit/debit card, PayPal, Venmo, and more.

3. Confirm your details and submit the payment. Print or save the confirmation page.

One-time payments are typically processed within 1-2 business days. You can make multiple online payments if needed to pay your balance in full. There is a $1.75 processing fee for credit/debit card payments.

Setting Up AutoPay

For maximum convenience, you can enroll in AutoPay to have your balance paid automatically each month on the due date.

1. In your account, choose “My Profile” then “AutoPay Accounts”.

2. Click “Enroll in AutoPay” and enter your preferred payment method.

3. Pick the account you want to enroll and confirm.

Once setup, your bill will be paid automatically on the due date moving forward. You can cancel or edit AutoPay anytime.

Going Paperless

You can eliminate mailed paper bills and only receive bills electronically through your online account.

1. In your profile, find the Paperless Billing section.

2. Switch the toggle for each account you want to go paperless.

3. Agree to receive electronic statements only.

You will receive an email notification each month when your new eBill is ready to view and pay. Going paperless allows you to conveniently access bills anytime while reducing environmental impact.

Payment Policies to Know

When paying online, be aware of these Butler County payment policies:

• The maximum payment amount per credit/debit transaction is $200. Use multiple transactions if paying over $200.

• eCheck payments avoid fees; credit/debit payments have a $1.75 processing fee.

• Payments are marked “pending” upon submission and typically process in 1-2 business days.

• If your service is disconnected for nonpayment, you cannot pay online. Call the billing office.

• Payments after 7pm or on holidays will process within 48 hours.

Following these policies helps ensure successful on-time payments. Contact Butler County customer service with any other questions.

Get Started with Online Bill Pay Today

Paying your water and sewer bill online is the most convenient way to save time and avoid late fees each month. Sign up for an online account with Butler County today to view balances, make one-time payments, set up AutoPay, go paperless, and more. With a few clicks, you can manage your water and sewer billing account entirely online!