Call Con Edison Bill Pay: How to Pay Your Bill by Phone

If you’re a Con Edison customer in New York, paying your utility bill on time each month is essential. But mailing a check or logging into your account to pay online isn’t always the most convenient option. In cases like this, the easiest way to pay your Con Edison bill can be to simply pick up the phone and call

This article will provide complete details on how to pay your Con Edison bill over the phone. We’ll cover the number to call, what information to have ready, available payment methods, and tips to make sure your payment goes through smoothly.

Overview of Paying Con Edison Bills

Con Edison provides electric, gas, and steam utility services to millions of residential and business customers across New York City and Westchester County As a customer, you receive a monthly or bi-monthly bill from Con Edison depending on your location and service type.

There are a few different ways Con Edison customers can pay their utility bills:

  • Online through your Con Edison account
  • Using the Con Edison mobile app
  • By phone
  • By mail with a check or money order
  • In person at an authorized payment location or walk-in center

Paying by phone is one of the fastest and most convenient ways to pay your Con Edison bill. It only takes a few minutes and you can use a bank account or credit/debit card.

How to Pay Your Con Edison Bill by Phone

Paying your Con Edison utility bill by phone is simple. Here are step-by-step instructions:

  1. Have your Con Edison account number ready. This allows the automated system to pull up your account.

  2. Call Con Edison at 1-888-925-5016. This toll-free number is available 24/7 for bill payments.

  3. Select your payment method. Choose to pay from your bank account or with a credit/debit card.

  4. Enter your payment information. Input your account details when prompted.

  5. Follow prompts to complete payment. Confirm the amount being paid on your bill.

Once the automated system processes your payment, you will receive a confirmation number. Make sure to note down this number and the date/time you called as a record of your payment.

The entire call usually takes around 5-10 minutes. As long as you call during normal business hours, your payment will typically process on the same day or the next business day.

Payment Methods Accepted

When you call to pay your Con Edison bill, you can use:

  • Debit or credit card (Visa, Mastercard, American Express, Discover)
  • Checking or savings account

If paying by bank account, you’ll need your account number and routing number ready.

What to Have Ready Before You Call

To make sure your call goes smoothly, have these items on hand:

  • Your Con Edison account number
  • Billing address on the account
  • Payment amount you wish to make
  • Payment method and associated account details

This ensures you can provide all required information to the automated system.

Benefits of Paying Your Con Edison Bill by Phone

Along with the sheer convenience, here are some key benefits of paying your Con Edison utility bill by phone:

  • Quick and easy – The automated system makes it fast and hassle-free.

  • 24/7 access – You can call anytime, day or night, even on weekends and holidays.

  • Secure payment – Phone payments are processed securely.

  • Payment confirmation – You get a confirmation number after paying.

  • Avoid late fees – Calling to pay ensures your bill is paid on time each month.

  • Flexibility – Choose how much to pay and when.

So if you ever miss the mail pickup or just don’t have time to log into your account, calling is a great option to pay your Con Edison bill.

Tips for Calling to Pay Your Con Edison Bill

Follow these tips for a smooth experience when paying your Con Edison bill by phone:

  • Call from a quiet area to minimize background noise on the call.

  • Have your account number, billing details, and payment method ready before you dial.

  • Note down the confirmation number and date/time you called.

  • Double check the amount you want to pay before confirming it.

  • Call during normal business hours when customer service agents are available.

  • Be prepared to verify your identity and billing address.

  • Have another payment method handy if your first card/account doesn’t work.

Following these tips will help ensure your call goes quickly and your bill gets paid without issue.

Other Ways to Pay Your Con Edison Bill

In addition to phone payments, Con Edison offers these other payment options:

  • Online – Log into your Con Edison account anytime to pay online.

  • Mobile app – Download the Con Edison app on iOS or Android to pay on your device.

  • Mail – Send a check or money order to the payment processing P.O. box address.

  • In person – Visit an authorized payment location or Con Edison walk-in center.

  • Auto-pay – Set up recurring payments from your bank account each month.

So feel free to choose the option that works best for you each month. But when you need to make a quick payment, calling Con Edison bill pay is fast and easy.

Pay Your Bill Quickly by Calling Con Edison

As a Con Edison customer, you deserve a simple and convenient way to pay your utility bill each month. By calling Con Edison bill pay at 1-888-925-5016 whenever you need to make a payment, you can take care of your bill quickly and easily.

So remember the number and have your account details handy for whenever you need to pay your bill by phone. Con Edison’s automated system makes it a breeze.

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How do I pay my Con Edison Bill online?

Visit your online banking service or call you bank for more information. Note that it may take a few days for payments to be processed, especially if made on the weekend/over a holiday. Con Edison’s Level Payment plan allows you to avoid unpredictable bills by spreading out your projected total annual bill into 12 equal payments.

What is Con Edison payment Express?

This is Con Edison’s Payment Express service, an automated phone line eligible to all Con Edison customers with checking or savings accounts. You will need to have the following information handy when paying your bill by Payment Express: Con Edison uses the secure third party service BillMatrix for payment by credit or debit card.

How do I report a problem with my Con Edison Bill?

Violators will be prosecuted. Report trouble with your electric service or check on the status of a previously reported electric service problem. For gas emergencies, call 911 or 1-800-752-6633 immediately. DO NOT send an email. Did you know you can pay your Con Edison bill online without logging in?

Can Con Edison give me an extra 20 days to pay my bill?

Contact Con Edison customer service if you think you will have difficulty making a bill payment. Con Edison can give you an extra 20 days to pay you bill, free of charge, if you are eligible. You can find out if you’re eligible for a payment extension through your online account.

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