How to Pay Your Medical Bill at CAMC

Having to pay medical bills can be confusing and stressful. CAMC, the largest healthcare provider in West Virginia, offers various options for patients to pay their medical bills easily and conveniently

An Overview of CAMC

CAMC (Charleston Area Medical Center) is a not-for-profit healthcare system serving patients throughout West Virginia and surrounding states. With over 30 care sites CAMC provides comprehensive medical care including primary care, specialty care urgent care, emergency services, and hospital care.

As a leading healthcare provider in the state, CAMC sees over 575,000 patients annually. With so many patients relying on their services, CAMC aims to make the billing and payment process as seamless as possible.

Ways to Pay Your CAMC Medical Bill

If you have received care from any CAMC facility, you will receive a medical bill outlining the services provided and the amount owed. CAMC offers several payment options:

Pay Online

The easiest way to pay your CAMC medical bill is through the online bill pay system. You can either pay the full balance or make a partial payment on your account.

To pay online, go to the CAMC website and select the appropriate link based on which CAMC facility you visited. For example, if you were seen at the Teays Valley Hospital, click the link for that location.

You will need to log in or create an account. Once logged in, you can view your bill summary, make a payment, set up a payment plan, and manage your account.

Pay by Phone

If you prefer to pay over the phone, call 304-388-7530 to speak with a patient financial services representative. They can take a payment and answer any questions you have about your bill.

Pay by Mail

Mail your payment to the address listed on your CAMC bill. Be sure to include your account number on the check so your payment is applied correctly.

Pay in Person

You can pay your bill in-person at any CAMC hospital registration desk or cashier’s office. They accept cash, checks, money orders, and credit/debit cards.

Financial Assistance

If you are unable to pay your medical bill, CAMC offers financial assistance programs:

• Discounted Care: If you earn up to 300% of the Federal Poverty Level, you may qualify for discounted care to reduce your bill.

• Charity Care: If you earn up to 200% of the Federal Poverty Level, you may qualify for charity care, which is free or low-cost services based on your income.

• Payment Plans: CAMC can set up a monthly payment plan for your outstanding balance.

Be sure to contact the financial counselors at 304-388-7530 to learn more about these options.

Tips for Managing Medical Bills at CAMC

Here are some tips to make paying your CAMC medical bills easier:

• Provide your insurance information upfront. This allows CAMC to bill your health plan directly and reduce your out-of-pocket costs.

• Request an itemized bill to understand the charges. CAMC can explain each service and fee on your bill.

• Ask about financial assistance or a payment plan if you cannot afford the full balance. CAMC has counselors to help patients navigate medical bills.

• Set up an online account to view your bills and payment history in one place. You can also make payments online.

• Update your contact information so CAMC can send bills and statements to the correct address.

• Contact CAMC promptly if you have a dispute or question about your bill. Staff can research your account and explain the charges.

CAMC Aims to Provide a Positive Billing Experience

Receiving medical care can be stressful enough without the confusion and anxiety over paying medical bills. By offering multiple payment options, financial assistance programs, and billing support, CAMC strives to make the payment process smooth and straightforward for patients.

If you have received care from any CAMC facility, don’t hesitate to reach out with any billing questions. The financial services team is available to help patients understand their medical bills and set up manageable payment arrangements. With proactive communication and financial planning, paying your CAMC health bill can be simple.