Simplifying Your Camden County Mua Bill Payments

It is now much easier to pay your Camden County Municipal Utilities Authority (CCMUA) bill. The CCMUA just started a new online payment system that makes it easy, safe, and quick to pay your bill. As a customer of CCMUA, you can now pay your bill in a number of different ways, so you can pick the one that works best for you.

Understanding Your CCMUA Bill

Before we talk about the different ways to pay, let’s make sure you understand your CCMUA bill. People and businesses in Camden County, NJ can get their wastewater treated by the CCMUA. They send bills every three months, which means you get one every three months.

The bill will include charges for your Equivalent Dwelling Unit (EDU). An EDU is essentially how the CCMUA measures your impact on the wastewater system based on your home or business size and use The EDU rate is charged per EDU. As of April 2024, the EDU rate is $93 per EDU

In addition to the EDU charges your bill may also include charges for things like septage disposal, connection fees or other services. The total due on your CCMUA bill is for three months of wastewater service.

When Is Your Bill Due?

CCMUA bills are either on the Big Timber Cycle or Cooper River Cycle depending on your municipality.

Big Timber Cycle municipalities include Barrington, Bellmawr, Brooklawn, Chesilhurst, Clementon, Gloucester City, Gloucester Township, Hi Nella, Magnolia, Merchantville, Mt. Ephraim, Pennsauken, Runnemede, Stratford, Waterford and Winslow Township. Bills are due on January 15, April 15, July 15, and October 15.

Cooper River Cycle municipalities include Audubon, Audubon Park, Berlin Borough, Berlin Township, Camden City, Cherry Hill, Collingswood, Gibbsboro, Haddon Township, Haddonfield, Haddon Heights, Laurel Springs, Lawnside, Lindenwold, Oaklyn, Pine Hill, Pine Valley, Somerdale, Tavistock, Voorhees and Woodlynne. Bills are due on February 15, May 15, August 15, and November 15.

Pay Online

The easiest and most convenient way to pay your CCMUA bill is online through their online payment system To pay online

1. Go to https://collectpay.princetonecom.com/otp/loadFullHostLogin.do?id=571928

2. Enter your 9-digit CCMUA account number and zip code from your bill

3. Select your payment amount

4. Enter your bank account information for the payment

You can use a checking account, savings account, or limited debit cards. Credit cards are not accepted. There is a $1.75 convenience fee per transaction.

Paying online is fast, secure, and allows you to avoid late fees as long as you pay by the due date. You also don’t have to worry about your bill getting lost in the mail. The online system is available 24/7 so you can pay at your convenience.

Pay By Phone

In addition to paying online, the CCMUA also offers an automated phone payment system. To utilize this option:

• Call 1-800-966-7995
• Follow the prompts to enter your CCMUA account information and make your payment using your bank account.

The same $1.75 convenience fee applies to phone payments. This is a great option if you prefer to talk to a real person or don’t want to log into a website.

Pay By Mail

If you prefer to mail in your payment the old fashioned way with a check or money order, you can send your payment to:

Camden County MUA
PO Box 1105
Bellmawr, NJ 08099-5105

Be sure to include your CCMUA account number on the check or money order and mail it several days before the due date to ensure it arrives on time. Late payments will incur penalties and fees.

Pay In Person

You can also pay your CCMUA bill in person at their office located at:

1645 Ferry Ave
Camden, NJ 08104

Their office hours are Monday through Friday, 8:00am to 4:00pm. You can pay with cash, check, money order or credit/debit card.

Some additional authorized payment locations may also accept CCMUA bill payments in your municipality. Check the CCMUA website or call customer service to find authorized pay agents near you.

Auto-Pay and Paperless Billing

For maximum convenience, consider enrolling in auto-pay and paperless billing. With auto-pay, your bill is paid automatically each quarter from your bank account. No more forgetting when it’s due or mailing payments.

Going paperless means you receive bills electronically instead of through the mail. This allows instant access to your bill and reminders as soon as it’s ready. Plus it’s better for the environment.

You can set up auto-pay and paperless billing through the online payment system or by calling customer service.

Check Your Balance and Account Info

You can check your current balance or account information anytime by:

• Logging into the online payment system
• Calling the CCMUA customer service line at 856-541-3700 ext. 1333

Checking your balance online ensures you know exactly how much is due for quick online payments. You can also verify your account details like your EDUs, address, or phone number.

Avoid Late Fees

To avoid late fees, make sure to pay your bill by the due date each quarter based on your municipality’s cycle. The easiest way is via auto-pay or scheduling payments online for each cycle. Late fees are 1.5% per month on the balance due.

If you need help reading or understanding your bill, customer service can explain charges and due dates. Reach out to them with any billing questions.

Changes to Your Account

Contact customer service right away if you need to change any account information like your mailing address, phone number, bank account, or number of EDUs. Keeping your details current ensures proper billing and that payments process smoothly each cycle.

Support Options

CCMUA customer service is available for any billing or payment questions at 856-541-3700 ext. 1333 Monday through Friday 8am to 4pm. You can also email questions or requests to [email protected]. Their team is happy to help explain your bill, payment options, and account details.

Convenience and Flexibility

Paying your quarterly wastewater bill to CCMUA is now easier than ever thanks to convenient online payments, phone payments, auto-pay, paperless billing, and knowledgeable customer service. Choose the option that suits your preferences and make sure payments arrive on time. Simplifying your bill paying gives you one less thing to worry about each quarter!